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    The Giacomo

    222 First Street, Niagara Falls, NY 14303
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $216
    $178
    Great Deal
    $186
    $186
    Traveler (532)
    Room & Suite (569)
    Dining (74)
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    Overview
    • Excellent66%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “art deco” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    3.0 Star Hotel
    All hotel details
    Offers from The Giacomo
    Special Offer: Choice Privileges Points
    Hotel deals
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    Sheraton At The Falls
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (886)
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    1 - 5 of 839 reviews

    Reviewed 5 days ago

    The Giacomo is a gem. The location is the best. We walked to the falls and shops. Our stay was comfortable. The bed and the shower were great. The staff is genuinely helpful, cheerful, and willing to assist any way they can. The front desk...More

    Thank Velvet1996
    Response from Doug U, General Manager at The GiacomoResponded 3 days ago

    Thank you for staying at the Giacomo and writing such a nice review. We are delighted to hear that you enjoyed your time with us and would return in the future. It is great that you provided such detailed information for our future guests. We...More

    Hotel's Favorite
    Reviewed April 14, 2017 via mobile

    We arrived to Niagara Falls this spring for our wedding. We had arranged the Giacomo for a recommendation of our wedding planner. There was 10 of us and we needed a warm and family place to be. The Giacomo is very comfortable and cozy. If...More

    Thank Luis Alberto C
    Response from Doug U, General Manager at The GiacomoResponded April 16, 2017

    Congratulations on your wedding! We are delighted that you decided to stay at the Giacomo and thank you for posting a review. It is great that you all enjoyed your time with us. We truly appreciate your detailed positive feedback and look forward to welcoming...More

    Reviewed 1 week ago

    Wow. Really close to the falls and attractions, the BEST staff (all of them) clean rooms, excellent breakfast- even the coffee, very quiet and peaceful, beautiful, and the top floor observation room was super cool. They leave you fancy little chocolates in the room. Very...More

    Thank zugattivideos .
    Response from Doug U, General Manager at The GiacomoResponded 6 days ago

    Thank you for such a nice review and for choosing to stay at the Giacomo. I will be sharing your kind words with the staff. They will be delighted to know they had an impact on your experience. You should return in the winter to...More

    Reviewed 1 week ago

    Five years ago we had stayed at the Giacomo when we got married in Niagara Falls, NY. We had a chance to spend one night there to celebrate our anniversary this year during a trip to New York. It was a wonderful experience there before...More

    Thank Donna G
    Response from Doug U, General Manager at The GiacomoResponded 5 days ago

    Thank you for returning to the Giacomo. We appreciate you taking the time to write a review. I do apologize for the unacceptable behavior of one of the breakfast staff. I am glad that you enjoyed the rest of your stay. We hope to see...More

    Reviewed 1 week ago via mobile

    We arrived at Giacomo Hotel early in the morning, our flight landed at Buffalo at 6:00am. We arrived at the hotel by 7:30 and the manager kindly let us leave our luggage there. Hotel's rooms are clean, their breakfast is excellent, I love the reception/hang-out...More

    Thank Nathalie A
    Response from Doug U, General Manager at The GiacomoResponded 6 days ago

    We appreciate you writing a review and for choosing the Giacomo on your trip to Niagara Falls. We are happy you enjoyed your time with us. Thank you for your recommendation to future visitors and we hope you return in the future. Regards, Doug Ujeski...More

    Sheraton At The Falls
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $169 - $407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Niagara Falls
    • #2 Romantic Hotel in Niagara Falls
    • #3 Business Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Choice Hotels, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your The Giacomo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • The Giacomo Hotel Niagara Falls
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    Traveler (532)
    Room & Suite (569)
    Dining (74)
    Hotel & Grounds (384)
    Bathroom (38)
    Business Center & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Marion G
    May 18, 2017|
    Answer Show all 5 answers
    Response from kdfrench | Reviewed this property |
    I am so sorry - I did not see your question earlier. I believe they opened around 6 or 7 and close at 10 or 11.
    0
    Votes
    Ashna M
    April 27, 2017|
    Answer Show all 4 answers
    Response from Doug U | Property representative |
    Check in is anytime after 4pm, but check with us when you arrive. If your room is available we will gladly check you in. Check out is by 11am. Regards, Doug Ujeski General Manager
    0
    Votes
    Sean C
    January 15, 2017|
    Answer Show all 5 answers
    Response from Doug U | Property representative |
    We do have rooms with jacuzzi tubs. Unfortunately no hotel on the US side offers a view of the Falls. Our Sky View Lounge on the 19th floor available to our guests 24 hours a day offers sweeping, panoramic views of the... More
    1
    Vote
    Room Tips
    "Ask for the highest floor possible before you check-in. The rooms above the 6th floor are for residents not..."
    Read review
    "Rooms on the 6th floor or above are best for any views at all."
    Read review
    "We were on 2. Still quiet, and 12 - 14 ft. ceilings."
    Read review
    "corner room"
    Read review
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