We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

The Giacomo

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Giacomo
The Giacomo
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

760 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 723: English reviews
Fort Myers, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriends and I stayed at this hotel last week. It's an old hotel that has been renovated. Has lots of character. Only 41 rooms plus some that stay there permanently so there's lots of attention. Great breakfast, happy hours, etc. And you can see the falls from the rooms. I thinks its the best place to stay on the... More 

Helpful?
Thank Launa58
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and writing a review. I am very happy to hear that you and your girlfriends enjoyed your time with us. I will be sure to share your comments with the staff. It is great that you feel we are the best place to stay in Niagara Falls. We hope to welcome you back... More 

Perth, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were very happily surprised and pleased with our stay. The hotel is very great. The breakfast was very good, the staff were friendly, helpful and the rooms are large and comfortable. We had the best nights sleep during our 5 night stay, the beds are so comfortable. You can even go to the 19th floor to watch the fireworks... More 

Helpful?
Thank cc140846
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo and posting such a nice review. We are delighted you enjoyed your time with us. It is great that you enjoyed our complimentary breakfast and were able to take advantage of our Sky View Lounge to watch the fireworks. We sincerely appreciate your recommendation to future travelers. Regards, Doug Ujeski General Manager The Giacomo... More 

Nashville, Tennessee
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I were impressed by every aspect of this hotel. From the genuinely friendly and helpful staff to the fully thought out decor, we felt we were a part of the hotel's continuing history. The place is a living monument to the class and glamour of Niagara's rich history. Watching the fireworks over the falls from the 18th... More 

Helpful?
Thank nuclearfish
Doug U, General Manager at The Giacomo, responded to this review

Thank you for such a nice review. It is very rewarding to the staff when their efforts are recognized. We are very happy you were impressed with the Giacomo. It is fantastic that the building was brought back to life and can continue to make history. We hope to welcome you back to Niagara Falls and the Giacomo in the... More 

Western Australia, Australia
Level Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited Niagara for a couple of nights and stayed here - it's a clean ok hotel. The hotel occupies the first 4 floors , all the other floors are residential apartments. There is a breakfast room, but no restaurant. There is a very good restaurant just around the corner the Savor Restaurant and Lounge , which is operated by... More 

Helpful?
1 Thank Two-Grey-Gypsies
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am disappointed that we did not exceed your expectations. For that I do apologize. I am happy you found our rooms clean and our location to your liking. We hope you may consider giving us another chance in the future to provide you an exceptional experience. Regards, Doug... More 

Westport, Connecticut
Level Contributor
138 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

This did not get off to a good start. I found their web site very unfriendly and not helpful. The phone number to make a reservation went to some non-english speaking call center. Made reservation on the web site with great trepidation. However, the technology worked perfectly; I received an immediate confirmation and another confirmation a couple of weeks before... More 

Helpful?
1 Thank IgFlitz
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you staying at the Giacomo and providing us with detailed feedback. I am sorry you had issues with our website but am glad you still decided to stay with us, I am happy the pros outweighed the cons. We hope you will consider staying with us again in the future. Regards, Doug Ujeski General Manager The Giacomo An... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We recently stated at Giacamo for a Labor Day weekend getaway. Great location, within walking distance to the casino, the falls, and Canada! Staff are friendly and the beds are comfortable. Overall a great stay!

Helpful?
Thank Courtney M
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo for your Labor Day Weekend getaway and writing a review. I am happy you had a great stay. Our staff is a friendly group that truly enjoy making our guests comfortable. We look forward to your return to the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection... More 

Clearwater, Florida
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Giacomo is a very nice hotel, but dated. It's location is perfect if you are in Niagara to visit the Falls and relevant attractions. The staff is very friendly and the breakfast buffet is fine. I would stay there again.

Helpful?
Thank gmerchman
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am happy you enjoyed your stay overall and found our staff friendly and our breakfast fine. We appreciate that you would stay with us again and look forward to welcoming you back to the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was magical. They go absolutely above and beyond for their guests. Hands down, nowhere else in the area would compare. We stayed in a room with king size bed, juccuzi tub, shower, fireplace. Upon entering our room, there was some classical music playing, and candies waiting for us. Our room came with two comfy bath robes and slippers.... More 

Helpful?
Thank PrincessFarrah
Doug U, General Manager at The Giacomo, responded to this review

We sincerely appreciate your kind words about the Giacomo. I am delighted you enjoyed your stay and that our staff had a part in it. It is great that you found our breakfast amazing. Thank you for the specific feedback about the suite. We will be taking inventory of what is needed to stock it properly. We are so happy... More 

Key West, Florida
Level Contributor
127 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 1 week ago

For the Giacomo being ranked the #1 hotel on TripAdvisor in Niagara NY we were disappointed with the overall old dark dingy appearance of the interior of the hotel and room. We stayed in the platinum suite, the living area seating is uncomfortable... Seem the ceiling had some mold peeking through the paint. The only way to relax was to... More 

Helpful?
1 Thank Margeritavile
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo while you were in Niagara Falls and writing a review. I am sorry that you were disappointed with your room and that our decor was not to your liking. I am happy to hear that our staff made you feel welcome they truly are a huge part of why the Giacomo is successful.... More 

Letchworth, United Kingdom
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a night here, staff were great, parked our car, provided home made cookies at night really attentive (phoned to see if the room was ok!) Really glad we went, fireworks at 10pm from the 19th floor a bonus.

Helpful?
Thank annonymous1961
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and writing a review. I am happy you enjoyed your time with us and that you found our staff great. Our nightly cookies are very popular and the views from our Sky View Room are super and it is a perfect spot to watch the fireworks. Regards, Doug Ujeski General Manager The Giacomo... More 

Questions? Get answers from hotel staff and past guests. Ask a question

969 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (427)
Viewed
Room/Suite (76)
Viewed
Bathroom (31)
Viewed
Hotel & Grounds (61)
Viewed
View from Room (19)
Viewed
Dining (17)
Viewed
Other (223)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (515)
Viewed
Amenities (5)
Viewed
Empire Suite (95)
Viewed
Majestic Suite (79)
Viewed
Niagara King Deluxe Room (32)
Viewed
Niagara Platinum Suite (43)
Viewed
Rainbow Grand Deluxe with Fireplace (37)
Viewed
Rainbow Grand Deluxe with Jacuzzi (37)
Viewed
Rapid Grand Deluxe with Jacuzzi and Fireplace (42)
Viewed
Dining (49)
Viewed
Splendore Suite (78)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
0.1 mi away
Sheraton At The Falls
Sheraton At The Falls
#4 of 51 in Niagara Falls
4.5 of 5 stars 1,461 reviews
0.1 mi away
The Red Coach Inn Historic Bed and Breakfast Hotel
0.1 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#6 of 51 in Niagara Falls
4.0 of 5 stars 868 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#3 of 51 in Niagara Falls
4.5 of 5 stars 412 reviews
0.3 mi away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#7 of 51 in Niagara Falls
4.0 of 5 stars 1,197 reviews
4.1 mi away
Four Points by Sheraton Niagara Falls
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 1st St, Niagara Falls, NY 14303-1238
Location: United States > New York > Niagara Falls
Price Range: $129 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Agoda, Travelocity, TripOnline SA, Priceline, Odigeo and Cancelon so you can book your The Giacomo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay