We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

The Giacomo

Certificate of Excellence
Hotel website
Hotel deals
222 First Street, Niagara Falls, NY 14303
Special Offer
Choice Privileges Points
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Giacomo
The Giacomo
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

722 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 686: English reviews
Atlanta, Georgia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

1stly most friendly staff!!! Lovely romantic room...slight view of falls on 4th floor!!! Amazing view from sky lounge...buffet style breakfast...friendly staff!!! We checked in late & checked early but we want to check out the falls so they allowed us to remain parked in their free valet parking until late in the afternoon...NICE place & did I mention friendly staff!!!

Helpful?
Thank 679liznty
Frankfort
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at The Giacomo for our anniversary trip to New York and it was the absolutely BEST hotel room I've ever had the pleasure to stay in! Not only beautiful and comfortable, but all the little extras that aren't EXTRA at the Giacomo! Our view was amazing and everything about the stay was pampering and bordering... More 

Helpful?
Thank DalGal2000
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful hotel, delightful staff, walking distance to Niagara Falls National Park, close to many restaurants. Fill up with a delicious breakfast, be spoiled with 9pm milk and cookies after you spend some time in the relaxing bar.

Helpful?
Thank Kathryn S
Doug U, General Manager at The Giacomo, responded to this review

We appreciate your kind words about the Giacomo, our location and our staff. Thank you for deciding to stay with us while you were in Niagara Falls. It is great that you were able to take advantage of many of the services and amenities we offer all of our guests. Our cookies are a super ending to a full day... More 

Inwood, West Virginia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Giacomo for our anniversary. The hotel is perfectly located to visit all attractions. Excellent service, fantastic breakfast, free valet parking and a gorgeous room. We will never stay any where else in Niagara Falls!!

Helpful?
Thank Richard H
Doug U, General Manager at The Giacomo, responded to this review

Happy Anniversary to you and your wife! Thank you for your review and for picking the Giacomo while you were in Niagara Falls. We are delighted to be able to play a part in such a special celebration. I am very glad that our location fit into your plans. It is great that you had excellent service and a gorgeous... More 

Ackley, Iowa
Level Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although there were some small negatives, I felt that overall this was an excellent stay. The hotel has a lot of history and interesting architectural features. All of the staff was friendly and helpful. The girl working the desk at night, Rachel, was awesome. She talked about the history of the hotel and the area and was filled with interesting... More 

Helpful?
Thank IggysTravellers
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your detailed review and for choosing to stay at the Giacomo. I am very happy that overall you enjoyed your time at the Giacomo and I will be sure to let Rachel know you found her awesome. I do apologize for the issues you had during your stay and greatly appreciate the feedback so that we can... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

A friend and I booked through an online vendor. When we arrived we were greeted by Rachel and Jade. We could not utilize the valet service since we were riding motorcycles. Jade escorted us to the gated parking lot, and ensured we were satisfied with the location available for us to park. The building was classic, room clean, and hospitality... More 

Helpful?
1 Thank Joseph P
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your review and for choosing to stay at the Giacomo. I am delighted you found our hospitality priceless. I will be sharing your comments with Rachel and Jade to let them know how much of an impact they made on your experience. We all hope to see you again the next time you travel to Niagara Falls.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here last night and just wanted to say thanks to all the staff . They were very friendly and helpful. The breakfast was very good and coming from a Chef that's a huge compliment . The hotel is beautifully decorated. Our bed was super comfy. Thanks again for a memorable stay

Helpful?
1 Thank Josh T
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am happy to hear that you had a memorable stay. It is great that you found our staff friendly and helpful and our beds comfortable. I will be sure to share your compliment about breakfast with the staff. We hope to see you the next time you travel... More 

Atlanta, GA
Level Contributor
155 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago

We really liked this hotel and it would have gotten 5 stars had it not had several housekeeping issues. The building is beautiful. The room was big and tastefully decorated with nice amenities. The bed was very comfortable. The Front Desk staff was very friendly and helpful. The breakfast was better than average for a complimentary breakfast, and the breakfast... More 

Helpful?
1 Thank adongeorge
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo while you were in Niagara Falls and for your review. I appreciate you taking the time to provide us with such detailed feedback about your stay. I am glad that overall you had a positive experience. I am disappointed to hear that our housekeeping staff did not meet your expectations or our standards. I... More 

Bowling Green, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at The Giacomo during our recent visit to Niagara Falls. From the moment we stepped through the doors we were treated like part of a family. Not only is the hotel lovely, but every member of the staff is gracious and knowledgeable about the area and will gladly offer suggestions about attractions, restaurants or whatever! They have... More 

Helpful?
2 Thank Derrmain
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo for your stay in Niagara Falls and posting such a nice review. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. I will be sure to let our staff know how much of an... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is our third stay at this hotel and I'm sure we will continue to come back whenever we have the opportunity. We love the rooms, hotel staff, bar, etc. The hotel is decorated very nicely and the rooms feel luxurious. The bed is amazingly comfortable and the bathrooms are spotless. We love this hotel and are very happy with... More 

Helpful?
1 Thank KenzieD92
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying with us again. It brings us a lot of pride and joy to hear that you are an avid fan of our hotel. We sincerely appreciate your business, your loyalty and your trust. Our staff are always ready to help so please don't hesitate to call us if there's anything we can help you with for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

933 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (391)
Viewed
Hotel & Grounds (61)
Viewed
Room/Suite (71)
Viewed
Bathroom (29)
Viewed
View from Room (19)
Viewed
Dining (17)
Viewed
Other (194)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (515)
Viewed
Amenities (5)
Viewed
Empire Suite (95)
Viewed
Majestic Suite (79)
Viewed
Niagara King Deluxe Room (32)
Viewed
Niagara Platinum Suite (43)
Viewed
Rainbow Grand Deluxe with Fireplace (37)
Viewed
Rainbow Grand Deluxe with Jacuzzi (37)
Viewed
Rapid Grand Deluxe with Jacuzzi and Fireplace (42)
Viewed
Dining (49)
Viewed
Splendore Suite (78)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Niagara Falls
0.1 mi away
Sheraton At The Falls
Sheraton At The Falls
#4 of 52 in Niagara Falls
4.5 of 5 stars 1,331 reviews
0.1 mi away
The Red Coach Inn Historic Bed and Breakfast Hotel
0.2 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#6 of 52 in Niagara Falls
4.0 of 5 stars 815 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#7 of 52 in Niagara Falls
4.0 of 5 stars 1,125 reviews
4.1 mi away
Four Points by Sheraton Niagara Falls
0.3 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#5 of 52 in Niagara Falls
4.0 of 5 stars 895 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Price Range: $145 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Orbitz, Odigeo, Hotels.com, Travelocity, Choice Hotels and Agoda so you can book your The Giacomo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay