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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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428 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Cary, NC
Level Contributor
333 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed yesterday NEW

We picked this place because it's a relatively short (20 minutes) distance away from Niagara Falls and was priced cheaper than the location right at the falls. That turned out to be a good choice since I did not want to be in the middle of the cheesy touristy area of Niagara Falls. The hotel was a little disappointing, though.... More 

Helpful?
Thank viperflt
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was very clean and updated. Breakfast was good. This hotel was away from all the busy traffic by the falls with a short drive (about 10 mins) to get there. The staff was friendly Would stay here again.

Helpful?
Thank Nichole Nikki K
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Nichole Nikki K for taking the time to write a review about your recent stay with us. We appreciate that you found us to be an excellent spot! We can not wait to see you again in the near future! Kind Regards, Amber More 

Dummerston, Vermont
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights. On the second day, after a full day of sight seeing we returned at 5 to find our room had not been cleaned. It was not a big deal, just needed more towels. On our way out to dinner my wife stopped at the front desk to let them know what happened. Amber was at the... More 

Helpful?
1 Thank Paul P
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Paul P for taking the time to write a review about your recent stay with us. I am so glad that you were more than satisfied with your stay. We try to make sure everyone leaves happy. We hope that you will come visit us again in the near future! Kind Regards, Amber More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is well maintained and its close to everything so you can park your car in their parking lot and literally walk everywhere. I booked it through hotwire. They charge $10 for overnight parking and breakfast was no included in my booking. All in all I'll recommend the hotel.

Helpful?
Thank Ravi B
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Ravi B for taking the time to write a review about your recent stay. However we think you may have meant to write this for the Holiday Inn Downtown Niagara Falls, because we are not walking distance. We hope that you will give us a try next time you come to the area. Kind Regards, Amber More 

South Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I had planned on staying here. Manager was rude and very inconsiderate. Would not recommend this hotel!! Definitely need to check and doublecheck cancelation policy. Do not recommend due to rudeness and inability to get feedback from manager and staff.

Helpful?
1 Thank blueskiestoyou
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you BlueSkiesToYou for taking the time to write a review. My sincere apologies about your experience. Our cancellation policy is something we take seriously and abide by. We wish you all the best. Kind Regards, Hotel Staff More 

Warwick, Rhode Island
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights. Room was big. Beds were comfortable. Pillows were a little to soft for my liking. TV had a lot of cable channels. Free parking & breakfast in the morning. Booked a room with King Bed, received room with two Queen beds. Reception switched our room, no problem. Our reservation was originally for two nights, extended... More 

Helpful?
Thank brad t
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Brad T for taking the time to write a review about your recent stay with us. We truly appreciate hearing how your stay was. If you come visit us again we will be sure to give our more firm pillows. We can also give our restaurant listing, with several recommendations. Being from Niagara Falls, we completely agree about... More 

Naussannes, France
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

When I visit family I stay at this Holiday Inn Express. The staff are ALWAYS great: friendly, helpful, energetic. Same this time, no complaints. But as my brother and I were making last minute reservations, we each had to take a suite, not our usual choice. I would have expected a room nicer than usual, but it was the opposite.... More 

Helpful?
Thank MyMuncaster
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you MyMuncaster for taking the time to write a review. We appreciate honest feedback so much. I apologize about the circumstances you came across. I will be sure to bring these matters to our managers attention as soon as possible. We hope that you will give us another try on your next visit to the area. Kind Regards, Amber More 

brooklyn
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was visiting Niagara Falls each nice hotel cost you a very large amount off money that most off your vacation money is spend I decide to go to holiday Inn it was one off cheapest and nicest hotel. All most like all five star hotel good breakfast clean. Non smoking. Nice pool ect. So book there

Helpful?
1 Thank marty344
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Marty344 for taking the time to write a review about your recent stay. However we think you may have meant to write this review for the Holiday Inn in Amherst NY, as this is not our property posted in the picture. We hope that you will give us a try on your next trip to the area. Our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 19, 2016

I stayed two nights from August 14th to August 16th at Holiday Inn Express Hotel & Suites Niagara Falls, Niagara Falls. I always put 2 hundred dollar cash in my Bible in my backpack when I travel. This time, as usual, I put 2 hundred dollar cash in my backpack again in the closet for 2 days and never toughed... More 

Helpful?
2 Thank Gang W
Newark, New Jersey
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 17, 2016

We took a short road trip to Niagara Falls on the New York side and booked a junior suite that can fit our family of 4 adults and 2 kids - the 2 queen beds with a puller sofa bed was just right for our needs. This is a typical Holiday Inn Express that had good hot breakfast included in... More 

Helpful?
1 Thank JamesBon8
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you JamesBon8 for taking the time to write a review about your recent stay with us. We're pleased that you had a good stay and hope to see you again the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780
Location: United States > New York > Niagara Falls
Price Range: $110 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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