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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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413 Reviews from our TripAdvisor Community

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Showing 398: English reviews
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was at a good location and clean with free parking. No free breakfast, can't see the falls from this hotel and the climb up the hill back to the hotel was a very hard walk. I wouldn't stay here again. I'd prefer a hotel with a view. Close to many restaurants and other activities.

Helpful?
Thank A TripAdvisor Member
Sturbridge
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great service, the room was very clean, has a fridge and microwave and a sink in room with a kerig coffee maker! Plenty of towels, and the bed with the pillows was very comfortable! No smell to the hallways or rooms! Breakfast was good but beware during the week breakfast is only open till 9:30am. Weekends opened till 10:00am. Personally... More 

Helpful?
Thank Vacationer1115
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Vacationer1115 for taking the time to write a review about your recent stay with us. We appreciate your kind words about our hotel. We're also glad that our breakfast attendant was able to assist you with some breakfast items. We apologize about the breakfast hours. I will bring up your suggestion to our management team. We hope to... More 

Montgomery City
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Arrived late quick check in. Had a Junior Suite which was nice to have 3 beds very comfortable. First floor room. Staff very informative and gave out directions to Falls which was very handy. Hotel was very busy but was very peaceful and quiet. Good breakfast variety. Opened up a meeting room for extra seating which was nice.

Helpful?
1 Thank Kathie H
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Kathie H for taking the time to write a review about your recent stay with us. We take pride in running a well kept establishment and thank you on your wonderful comments about our service. We hope to see you again in the near future! Kind Regards, Amber More 

Seymour, Connecticut
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A frequent traveler, our overnight of choice is Holiday Inn Express. Having stayed in more than 10 different Holiday Inn Express hotels for more than 20 nights, we have a good idea of what to expect. Usually. From exterior appearances, the Niagara Falls location is typical of most Holiday Inn Expresses. Lobby decor, breakfast area (free and well worth it),... More 

Helpful?
1 Thank Gaelic_Gypsy
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Gaelic_Gypsy for taking the time to write a review about your recent stay with us. I apologize about the less than exemplary service that you've received. We do try to go out of our way and thank all of our IHG reward members, I'm sorry that you did not receive the same gratitude. We however appreciate your loyalty... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was a wonderful place to stay. Hot breakfast every morning. Rooms clean. Beds comfortable. Lots of shopping and restaurants close. Only a few miles from the Falls. The only downfall was the pool. It was small and inside where they kept it hot and way to much chlorine. The deepest end was only 4.5 feet.

Helpful?
Thank fonymae
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you FonyMae for taking the time to write a review about your recent stay with us. We appreciate your kind words about our service and are glad you enjoyed your stay! However we apologize about the pool. Unfortunately IHG has standards that we must follow with size and depth. I will let our maintenance know about your concern towards... More 

Deering, New Hampshire, United States
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel because it was pet friendly and we planned to take our dog. Unfortunately, plans changed and the dog stayed home with my husband. My daughter and I went on the trip. We were greeted by 2 gentleman at the desk at check-in. Sorry, I forget their names. They were super! Nice, friendly and very helpful! One... More 

Helpful?
Thank BranLil
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you BranLil for taking the time to write a wonderful review about your 4th of July stay. We're so glad that our front desk agents were able to assist you as much as possible. I will most certainty let them know you appreciated their service. We hope that you will come stay with us again in the near future!... More 

Maryland, USA
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here one night. This is a nice, clean standard Holiday Inn Express. The staff was top notch, especially Amber who handled the desk very professionally. It is located on the Main Street, but was quiet and comfortable. We had a sofa bed, 2 tvs, a kitchenette area with micro and fridge, sink and counter. Bath was very large.... More 

Helpful?
1 Thank maggieMD
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you MaggieMD for taking the time to write a wonderful review about your recent stay with us. I personally appreciate your kind words about my professionalism. Its nice to hear that we are doing a good job. We hope that we will see you again in the near future! Kind Regards, Amber More 

Watsontown, Pennsylvania, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

When I walked in the door the staff was great from the start. After checking in and finding a few minor problems I contacted the front desk and they were fixed ASAP. The room was a nice size and pretty clean ( a few stray hairs and some spots on the covers). But again the staff, house keeping, or the... More 

Helpful?
Thank Dottie B
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you Dottie B for taking the time to write a nice review about your recent stay with us. We apologize about the mishaps that took place but are glad we were able to fix them in a timely fashion for you. We will make sure that you're suggestions take place and hope that you will stay with us again... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel in an area that has quite a number of old fashioned motels. I like the Holiday Inn Express brand- I always know what I can expect, and this location did not disappoint! Very friendly staff, good accommodations, comfortable stay. Thank you!

Helpful?
Thank A TripAdvisor Member
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you for taking the time to write a kind review about your recent stay with us. We're glad that we lived up to the HIE brand to your expectations and hope to see you again in the near future! Kind Regards, Amber More 

Mississauga, Canada
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place to stay if traveling out of Niagara falls airport Park and fly Rooms clean Friendly staff Parking available AND ... Close to Military Road Great cross boarder shopping and plenty of places to eat You can walk to airport from hotel

Helpful?
Thank Palmtreegurl2012
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you PalmTreeGurl2012 for taking the time to write a wonderful review about your recent stay with us. We're happy that you had a wonderful stay and hope to see you again in the near future! Kind Regards, Amber More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Location: United States > New York > Niagara Falls
Price Range: $113 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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