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All reviews roc city train station front desk garage parking movie theater living room within walking distance pull out couch entertainment complex bed was comfortable full kitchen free breakfast breakfast room per day hotel is located new york hotel guests
I have stayed at this hotel on 2 separate occasions for a long term stay (3+ months, then 2 months) for work. The staff is VERY friendly and welcoming. They became like family on my long stays. Rooms were nice and very spacious for 1...More
Clean, comfortable suites at surprisingly reasonable prices in the heart of New Rochelle. Friendly, helpful staff. Convenient to restaurants, I-95, train station. Ask for a room with a view of the Sound; sunrises are gorgeous. Wheelchair-accessible rooms are well-equipped with handrails, wide openings, a telephone...More
The Residence Inn is an attractive, well-maintained newer hotel in a convenient downtown location. There's ample garage parking on the lower level. Check-in was smooth, Our room/suite was attractive in the popular sleekly modern style,.
But then we started noticing oddities. The suite had a...More
Date of stay: November 2018
Response from Joey P, Manager at Residence Inn New RochelleResponded December 1, 2018
Thank you for taking the time to share your thoughts about your stay. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Front Office Manager
New Rochelle Residence Inn
For an expensive hotel, we were surprised at the suite we were in and the amenities available. The bedroom itself is minimum size with the bathroom being situated right next to one of the beds. That means every time someone goes in or out, not...More
Date of stay: September 2018
Response from Joey P, Manager at Residence Inn New RochelleResponded October 30, 2018
Thank you for choosing to stay at the Residence Inn New Rochelle and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More
Super helpful and friendly staff! I was there for almost a week and needed extra support with sailing gear and the staff was very accommodating to help me out. We had two rooms and all people that stayed were happy with their stay. I will...More