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Cheaper
Average
Higher
About
4.0
#2 of 5 hotels in New Paltz
Location
4.8
Rooms
4.0
Value
3.5
Cleanliness
4.4
Service
4.3
Sleep Quality
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Founded by the Smiley Family in 1869, our Victorian castle resort is nestled in the Hudson Valley on top of a mountain, bordering the crystal waters of Lake Mohonk and surrounded by 40,000 acres of pristine forest. Located only 90 miles north of New York City, our National Historic Landmark resort offers an inclusive experience with three incredible farm-to-table meals daily and most activities included in the rate as well as any additional fees (excluding taxes), so the rate you see is the rate you get. Add-on experiences available including our newly refreshed spa with outdoor treatment room, horseback riding, rock climbing and more. Advance reservations required.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Nestled in a picturesque setting, Mohonk Mountain House comes highly recommended for its stunning location and inviting atmosphere, complete with historic charm. Guests have called out the hotel for its exceptional cleanliness and an array of activities, alongside quality dining options. However, some travelers find the prices steep without a consistent match to the value offered.
While the staff receives accolades for their attentiveness, others have encountered lapses in service. Additionally, while many find the rooms luxurious, a few note they fall short in amenities and upkeep.
Location
Picturesque
Atmosphere
Inviting
Rooms
Mixed
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Abundant
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It’s be several years since we visited Mohonk Mountain House. We looked at several recent reviews on Trip Advisor and were surprised to see some negative ones. Based on our previous experiences we booked an overnight stay and it was beyond wonderful. In fact, it has even gotten better!
Many new additions. A beautiful spa and pool. Delicious food and a terrific welcoming staff. Thank you Paula in reception for the fabulous Victorian room overlooking the lake.
The scenery continues to be breathtaking. Hiking, boating and tea and cookies in the afternoon. Lots of activities for everyone. All the meals were beautifully presented , plentiful and delicious. It is the perfect get away for a relaxing, peaceful and beautiful vacation. We will return for a longer say.
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Date of stay: September 2024Trip type: Traveled as a couple
Room Tip:We stayed during the week so it was less busy but it really never feels crowded.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Stirewalt, General Manager at Mohonk Mountain House
Responded Sep 30, 2024
Dear Ed S, Thank you for your glowing review and for returning to Mohonk Mountain House! We are thrilled to hear that your recent stay exceeded your expectations and that you enjoyed the new additions, including our spa and pool. It is wonderful to know that Paula helped make your experience memorable with a fabulous room and that you enjoyed the breathtaking scenery, activities, and delicious meals. We cannot wait to welcome you back for a longer stay and more relaxing, peaceful moments. Thank you for choosing Mohonk Mountain House and see you soon!
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The hotel is from a bygone era in many ways, and thank god. A true respite from the fast pace of a stress filled world. I particularly appreciated that there were no TVs in the rooms which would have destroyed the turn of the century ambiance. There are no TVs scattered throughout the hotel either, so no constant noise, news, sports or other distractions. People sit in front of wood burning fireplaces ... sipping coffee or wine, and READ BOOKS! As you glance out the windows, you'll see people hiking, snowshoeing, cross country skiing. Everything is included in the price - there are not additional fees for ski rentals, ice skates, etc. Also included, 3 meals a day with a very original and delicious dinner menu with locally produced foods, and very good wine list. I also liked that there is a no tipping policy. An administrative fee included in the price pays the employees salaries. The staff is extremely friendly and helpful (probably because they are getting paid good wages?) and overall there is a surprising number of employees working at the hotel to help in every way. Even the parking valet volunteered to clean off our car which had been sitting in the show for a few days. There is a beautiful large indoor pool which is surrounded by windows, without any stuffiness or chlorine smell. We were there in the winter so the view as you swam was of snow covered trees and mountains. This hotel is clearly not for everyone. It's like being placed in a beautiful turn of the century painting for a day or two. Feeling what it was like to live in those times. Although it is expensive, it doesn't reek of luxury or gaudy opulence. (I imagine there are huge overhead costs to keep it all running, thus the high price). But if you can stay once or twice, it's definitely a unique and memorable experience in this post modern day and age.
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Date of stay: January 2021
Service
Room Tip:I would recommend a lake view room with a wood burning fireplace and terrace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This unique, historic property has been owned and run by the same family for over 150 years. The buildings are old, but you'd never know it from their superb condition. No musty odor or chipped paint here; it is as fresh as if built yesterday. Wide halls lined with historic photographs, magnificent mountain top location, miles of groomed hiking trails, lots of activities (boating, fishing, tennis, archery, lectures, tomahawk throwing, indoor pool, spa, and relaxing on the broad porches) all make for a vacation that feels quite different while being so close to NYC. It's not cheap, but most everything is included. The COVID precautions were excellent and mask compliance was essentially 100%. The staff were gracious and friendly and obviously proud of the property. A few minor complaints: the service at dinner could be slow (but who's in a rush there?) although the food was excellent. The wine options are very nice, but the mixed drinks were weak and expensive - stick to the wine! We were blessed with perfect weather and reduced COVID-capacity, so nothing felt crowded. We never had to wait for a boat and never got closed out of an activity. I fear it wouldn't feel so exclusive during a school vacation at full occupancy, but we'll certainly go again.
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Date of stay: September 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed two nights in the two story Mountain View Suite at Mohonk Mountain House, along with 3 young adults in Lakeside Tower rooms. We were impressed with the guidelines due to the Pandemic - nobody allowed on property if they have visited States NY has banned, masks on, social distancing, hand sanitizers, etc. The rooms show 151 years of use, but were clean. It was crowded, with many languages and accents overheard. The views from all rooms were amazing, and the socially distant music on the dock Saturday night was a delight.
Sadly, service could use some improvements. Meal service was erratic - sometimes food was presented too quickly, other times it took forever to get drinks, dessert or coffee. Our Suite was not cleaned until our request late Sunday, despite a door tag request and us being gone for a few hours. Despite noting our Anniversary celebration in our reservation, notifying dining staff multiple times, and ordering celebratory champagne before dinner (which didn't arrive until after our appetizers), the wait staff didn't do anything (like a celebratory dessert plate) to acknowledge our anniversary. He apologized as we left dinner that he forgot. For $3,000 a night, in what I think is the most expensive room in the hotel, I would expect a higher level of attention and service. The dining room was also a mix of families with young crying kids, and adults/families with older kids trying to have a nice evening out. I would suggest that young children are seated on one side of the large restaurant, and adults on the other so each can enjoy their meals without disturbing others or being concerned about disturbing others.
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Date of stay: August 2020
Value
Location
Service
Room Tip:The Lakeside rooms can be noisy at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A stay at Mohonk is not cheap, let’s get that out of the way, but coming as a family and taking advantage of most of the services and activities, we found it was a good value.
Staff: informed, helpful, accommodating. I recall these names, but there were so many who made our trip special: Katie, Uriah, Edyta.
Food: served three times daily (only lunch and dinner require reservations, and we suggest you get the earliest or latest reservations to avoid crowds). We found the food to be consistently good, often times inventive. Alcohol is extra.
Rooms/Resort: I think this is where a lot of people have issues. The overall vibe is 1890’s B and B /national park hotel/wilderness lodge—it is not for the entitled set. The rooms could use an update; updating the lighting fixtures is one immediate suggestion. Our bathroom still had pencil marked above the vanity from when they last updated the bathroom. Though so much is included, guests will invariably look at the room to assess whether they got the value they paid for. Complimentary slippers would be a nice touch. We appreciated the twice daily room refresh, with water and chocolates. The hotel itself was always neat and attended to by staff. The indoor pool was our favorite place in the house; high ceilings, wonderful views, comfortable chairs, and typically empty at 8:30am (adult swim is 10-11am). We also enjoyed the skating rink, though we think resort guests should not be charged for hot chocolate, even if that means doling it out in smaller cups. The kids club gave us just enough time to grab some relaxing moments while the kids made new friends. The magic show events included as part of the weekend were entertaining and a nice addition to the activities; the finale on Sunday night was a great close to the weekend.
Tips: technically are included, but were still accepted and appreciated by the staff whenever we offered them for excellent service. Still unsure whether we missed something by not compensating more staff...
We will absolutely return again, likely in the spring/summer when even more seasonal activities and eateries are available.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MohonkGM, General Manager at Mohonk Mountain House
Responded Mar 5, 2020
Dear SPOtravelreviews, We are so glad that you enjoyed our first ever Magic & Mindbenders Weekend! Thank you for posting your review and sharing your kind thoughts about your Mohonk experience. We appreciate your constructive feedback and will take it into consideration. We look forward to welcoming you and your family back for our other amazing upcoming events and endless summer activities that we’re sure you will enjoy! Sincerely, Barbara Stirewalt, General Manager
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We’ve been visiting Mohonk since 1982. The grounds are stunning and the house itself is lovely but there are some areas that could use some refreshing. Our room was clean and a comfortable size for two people but the mattress probably should have been replaced a couple of years ago. They provided a board which helped. But when you’re paying the prices they charge, you do expect everything to be perfect. Cruising Europe is less expensive. We took advantage of a 40% room discount they offered which made the expense of staying a bit less stinging. They’ve eliminated tipping by including a 15% “administrative fee” for each day of your stay. The dining experience was limited, which we attributed to COVID, and hope that the incredible fine dining experience we enjoyed during past visits, returns at some point. The pool and spa are delightful although my massage was more expensive than what I pay locally but comparable to what I paid onboard the European cruise we took. Since we needed to get away after 6 months in lock down, Mohonk provided a very good option. The staff was excellent and two issues we had with charges to our bill were handled quickly and to our satisfaction. They were extremely careful following all CDC protocols and we felt safe. That said, they are pricing themselves out of our vacation budget which does make me sad because it is a special place. We may have to be happy with an occasional day visit.
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Date of stay: September 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wanted to plan a short trip for some hiking and outdoor time after the long winter and this was a perfect resort choice. The hotel offers several packages and weekend wellness events, but I choose a mid-week hotel plan. I did this for two reasons. One because there were additional discounts on the room rate. Two because this was my first hotel stay since the pandemic and I thought a mid-week stay would have slightly less guests as compared to a weekend. I chose wisely. There were less guests which made me feel comfortable being away from home and plenty of outdoor activities organized by the hotel.
The hotel was well prepared for guests and I did not feel uncomfortable at any time. The staff all wore masks. There were hand washing and sanitizing stations all over the resort house. Housekeeping was available upon request. The room was only cleaned if you put out the door sign indicating service was required. Valet service is currently unavailable but this was actually not a problem. Guests could unload and load baggage at the bell stand and then self park. The hotel also offered a shuttle service to take you to your car if you were parked in one of the more distant lots. In my opinion, the hotel handled the pandemic changes well without making the guest feel like they were missing out on service.
I loved the resort house. It has a retro feel with plenty of wood furnishings and cozy reading nooks which I thought were charming. I felt like I was visiting an old friend and staying at her mountain home for a few days. There were plenty of balconies for viewing the mountains. I especially loved the porch rocking chairs! The room was furnished in a way which made me feel like a house guest instead of a hotel guest. I did think it odd that there was no TV in the room. The hotel does have wifi so I just streamed the news. I can see this as a possible problem for someone with kids but honestly I was not inconvenienced by the lack of TV.
The main reason for my hotel choice was the many hiking trails available at the resort. I am not an experienced hiker but had no trouble navigating the trails, paths and roads for hiking. I mainly hiked on the easy/moderate trails which were gravel paths with some inclines. The resort has what they call rock scrambles which are designed for more experienced individuals and require you to use hands and feet to climb the path. I did not choose any of these trails but they did look like they would be fun for someone who was more active. Maybe I'll try these next time?!?!
Overall, I enjoyed my stay at the resort and would highly recommend it for families or anyone who needs an outdoor getaway.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip:All rooms have a good view of either the lake or mountains. Many rooms have balconies with rockers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful and clean. They modernized in certain areas like our bathroom was completely new but kept to old standard such as claw tub and style of tile etc. I loved the old and original features in the room and most of the resort but was happy to have a new extremely clean bathroom. The pool looked very clean and modern as did the spa but I did not utilize those. The skating rink was top notch, the skates they provided were excellent. I brought my own but theirs were nicer. We walked on the trails and it is very beautiful I am glad there are no TV's, wifi and 4g service were excellent if I felt the need to go online. There are many interior rooms with fireplaces and sitting areas. Many sitting areas outside. Extremely peaceful and relaxing. Food was excellent. I didn't get room service but I saw others had it packaged and put in a bag for safety and it did not look appetizing that way. I felt proper precautions were taken with spacing, masks, and cleaning. I felt the safe in the dining room. Mid week was very quiet. It is so large we felt like we were the only ones there except at meals. The dining area is large and tables are very well spaced out. They were extremely accommodating- they let us use a private room and lit the fireplace for us since we eloped there. They didn't require any special planning and they helped in everyway they could. They did not try to charge us or tell us we needed to reserve the room. They let my family members come up for the day. They told us "guests of our guests are our guests too." I think that epitomized their helpful attitude and we will be going back as often as we can.
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Date of stay: December 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had such an amazing time, we already rebooked. There are canoes, paddle boarding, row boating, hiking, swimming in the lake, swimming in the pool, drive in movies, barn movies, fishing, more hiking, rock scramble, gardens, tennis, horse back riding, mountain biking, room service, outside meals, and indoor dining in a room with what looks like a 3 story vaulted ceiling. We had SO much fun, my 8 year old kept saying how much he loved it and didn't want to leave. He is wearing his Mohonk T-shirt as I type this.
The staff go above and beyond. The TV was a little late being brought to our room, so they comped it for us. Every single staff member was smiling and happy to be there. In terms of safety for Covid-19 I felt very safe. Obviously, just because you feel safe, doesn't mean you are 100% safe, but this resort took every measure possible to maintain distance and keep guests safe. Everyone had to wear a mask indoors and outdoors, except on the trails you only needed to wear one when you passed others hiking. Obviously while you were swimming, you had to take it off. Most guests didn't argue, but some of them did, but the staff didn't back down. People must wear masks.
There are hand sanitizing and hand washing stations everywhere. The sheets and blankets all were spotless, and even though we brought our own, we didn't use them. Sunsets in a mountain view room are unreal.
The rooms do smell like a fireplace a little bit. I brought a HEPA air filter with me and it helped make me feel safer in a hotel during the pandemic, but also helped with the fireplace smell.
I cannot recommend Mohonk enough. I can't wait to go back and make more memories. P.S. Guests of the mountain house can have day guests visit for free. They can use all the boats and swim in the lake and everything!
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Date of stay: July 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've been wanting to visit this hotel for several years but was always put off by the price. I finally treated myself and I am so glad I did. The property is beautiful and features extensive hiking trails, a beautiful lake, and the historic inn. The staff was friendly and attentive. The hotel is great for most anyone--families, couples, and singles. Some of the food was excellent and some was not that great but there was a wide variety of choices and something for everyone. The hotel and rooms are obviously quite old but very well maintained. If you need sleek and modern this is not the place for you. I think the stay was worth the price especially after seeing how well maintained the nearby trail system is. I'm sure the cost to maintain this hotel and grounds is very high. Crews were out grading some of the trails and there are miles of railings along the surrounding paths that are perfectly kept. I loved the gazebos and benches that were found throughout the property. Views are stunning. The pool house was very nice though the water could have been warmer. All of the staff I encountered servicing the various activities were friendly and helpful. There was no one who acted like you were bothering them-they all came across as enjoying their jobs which is important for the guest experience. I noticed some older reviews commenting on having to dress for dinner and things of that nature. That is definitely not the case today. While swimsuits and the like are not permitted in dining areas, the dress was resort casual. Wifi signal was strong but you probably won't use it much anyway!
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Date of stay: August 2021
Value
Service
Sleep Quality
Room Tip:Try to get 2 beds rather than 1 for some additional space.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Stirewalt, General Manager at Mohonk Mountain House
Responded Aug 13, 2021
Dear NEBeagleMom, We're so glad you enjoyed your stay with us at Mohonk, and we hope to welcome you back again soon. Thank you so much for taking the time to share your review!
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Briarcliff Manor, New York, United States308 contributions198 helpful votes
1. Main dining room much better
2. We had lunch first day and breakfast last.
3. I think around 7:00 or so
4. I think you need to call.
5. You need to ask.
After leaving New Paltz you will turn right after the bridge. That road I find easy to drive on in our Subaru Outback. Eventually you turn left onto the property and there is a gree
ter there. From that point the single lane road goes up to the hotel for ~ 2 1/2 miles. You will share the road as you get closer to the hotel. I stick to the 20 mph and find it comfortable. I am not aware of sharp drop offs. You are in the forest the whole time. Roll the windows down ,take deep breaths and enjoy your stay. We just returned today from five days and 12 family members enjoying ourselves.
There are more places to choose from in the New Paltz area.
PRICE RANGE
$764 - $1,094 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mohonk house, mohonk mountain hotel, mohonk new paltz, mohawk mountain house, mohonk mountain house new paltz ny, mohonk mountain house new paltz new york, mohonk mountain new paltz, new paltz mohonk mountain house resort, mohonk hotel new york
LOCATION
United StatesNew YorkCatskill RegionNew Paltz
NUMBER OF ROOMS
262
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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