We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Utica

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Utica
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Holiday Inn Utica
See the most recent reviews
Showing 57: English reviews
Burlington, Vermont
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 24, 2016

We have been traveling a lot recently, visiting possible colleges for our son. Over the past 2 months we have stayed at 6 different Holiday Inns and one Kimpton. This was the first room with no in-room fridge. Perhaps my error in assuming all rooms would have one. More important to me are the following. The building is rather large... More 

Helpful?
Thank xmasboyvt
IHGService, Guest Relations Manager at Holiday Inn Utica, responded to this review

Dear xmasboyvt, Thank you so much for taking your time to write us such a kind review. I am happy to see that you rated the location of our hotel excellent, and the rooms as well as the service received met your standards. Nevertheless, the situation at the breakfast with your credit card is a let down. I truly apologize... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 20, 2016 via mobile

Great hotel very accommodating. Restaurant on site. Food was good. Reception desk welcomed me as a Value valued guest. Received warm cookies upon check-in and complementary card for complementary breakfast in the hotel restaurant. Room nice. Would stay again.

Helpful?
Thank Enjoyer of good food
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 3, 2016

We stopped here to recharge after a 12 hour drive. I give it a 2 star because it is pet friendly and that's what we needed. The parking lot is very very dark which made me nervous for safety reasons, the hotel itself has a "smell" that lingers the halls and rooms, uncomfortable beds, and around 2am till around 5am... More 

Helpful?
Thank jazz R
IHGService, Guest Relations Manager at Holiday Inn Utica, responded to this review

Dear jazz R, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the inconvenience caused by the noise level during your visit and for... More 

Travelers are raving about these New Hartford hotels

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2016 via mobile

I went there for a business trip and i have to say Great hotel! it was clean and housekeeping did and amazing job of cleaning it every day also very friendly staff! I had a friend stay with me last minute and they had no problem changing me to a two bed Room! I'll deff be back!

Helpful?
Thank Miguel D
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 28, 2016

Reserved a King room that was supposed to have had a refrigerator, microwave, and sofa within. What we got was... the bed. Room held a desk and a huge overstuffed chair; it appeared too small to have fit in the other items. Upon a discussion with the desk, they scrounged up the microwave (which wound up sitting on the desk,... More 

Helpful?
Thank Suzanne A
IHGService, Guest Relations Manager at Holiday Inn Utica, responded to this review

Dear Suzanne A, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you had some issues with our property particularly with your room reservation and the in-room amenities. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will... More 

Pittsburg, New Hampshire, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 25, 2016

Rooms were clean. Staff was friendly and helpful. Only issue we noticed is that the plumbing is a bit loud when water is being drawn from an adjacent room. Other than that, no issues. Overall great hotel for the price !

Helpful?
Thank Al G
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 7, 2016

checked in late and the front desk was very accommodating. I even lost my room key before I got in my room lol and the gentleman at the front desk was more that happy to give me a new set. The room and the bathroom were very spacious and clean. The sofa had a pull out bed and an ottoman.... More 

Helpful?
Thank Dulcé S
Blandford, Massachusetts
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 19, 2016 via mobile

I arrived a bit early for check in. The lobby smelled like fresh baked cookies. As a spire member I usually get a nice upgrade. This time, Thomas, from desk clerk gave me a 3 room suite. Very nice. He took the time to call housekeeping to see which room he could give me. Many times they just assume the... More 

Helpful?
Thank Sandsculptureman
Easton, Pennsylvania
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed December 31, 2015

This is not the newest Holiday Inn and it is a bit off the Thruway, on the arterial (route 5) exit at Burrstone road. Good Alternative if you can't get a room at an upscale place near the NY Thruway. A couple of new additions may make this possible. But most of the local places will make you want itch!... More 

Helpful?
Thank Marb E
Las Vegas, Nevada
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 30, 2015

The motel is very clean and welcoming. The staff is great! I enjoyed the room service, and the restaurant inside of the motel. My only complaint was I couldn't get anything to eat at 6 am, and the beds are not the most comfortable.

Helpful?
Thank mobybich
Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Bathroom (1)
Viewed
Room/Suite (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Room/Suite (20)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (15)
Viewed
Hotel & Grounds (8)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near New Hartford
2.3 mi away
Hampton Inn & Suites New Hartford
3.4 mi away
Holiday Inn Express Hotel & Suites Utica
2.7 mi away
Radisson Hotel-Utica Centre
Show Prices
Show Prices
Show Prices
3.3 mi away
Fairfield Inn & Suites Utica
3.6 mi away
Hampton Inn Utica
Hampton Inn Utica
#1 of 13 in Utica
4.5 of 5 stars 604 reviews
3.7 mi away
Red Roof Inn Utica
Red Roof Inn Utica
#4 of 13 in Utica
4.0 of 5 stars 461 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful 100 room property is right outside of Utica, New York and offers travelers a property that prides itself on being clean and accommodating. ... more   less 

Additional Information about Holiday Inn Utica

Address: 1777 Burrstone Rd, New Hartford, NY 13413-1000
Location: United States > New York > New Hartford
Price Range: $140 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Utica 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Travelocity, Odigeo, getaroom.com, Hotels.com and Priceline so you can book your Holiday Inn Utica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn New Hartford Hotel New Hartford
New Hartford Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay