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Hilton Garden Inn Nanuet

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432 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Dumfries
Reviewed August 10, 2016

Right off 287, and adjacent to a Hampton Inn. There's a Dunkin across the street on 59 if you don't want to go to the breakfast, not included. Lots of other food choices on 59 as well. Staff is friendly, room was clean and spacious, with a new Keurig. A reliable, restful stay. Elevator was under servicing.

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Helpful?
Thank Kevin K
New City, NY
Reviewed July 31, 2016

We and over 70 guests stayed at this hotel for our daughter's wedding. They were very helpful in setting up a block of rooms and planning a dinner for the out of town guests the night before. The front desk staff was very helpful - the kept the pool open late for us, brought extra chairs to our room, and...

Review collected in partnership with Hilton Garden Inn
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Thank MarthaG_NY
Queen, United States
Reviewed July 29, 2016

Great staff, Travis always make me feel at home, Greg does a great job, Franco and the housekeeping staff all does a great job. I will always visit this hotel it is located close to where I have to be and the services offered by the staff is just wonderful.

Review collected in partnership with Hilton Garden Inn
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Thank Fabian S
Winter Garden, Florida
Reviewed July 28, 2016 via mobile

What it lacks in surroundings are bar far made up in customer service. From the check in onward the staff was genuine and focused on the customer. Amenities offered were great for the business traveler. On site restaurant was convenient. The room was clean, modern and had all the needed convenience, plenty of outlets accessible for all the recharging needed.

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Thank brianswg
Rochester, New York
Reviewed July 25, 2016

Hotel was good location for restaurants and shopping. I had asked for adjoining rooms when making my reservations. When I got to hotel I was told this property does not have adjoining rooms. I wish I was told this prior to my arrival.

Review collected in partnership with Hilton Garden Inn
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Thank janete699
League City, Texas
Reviewed July 20, 2016 via mobile

The front desk was friendly, the cook did my eggs perfectly, the waitress was also friendly. Now for the not too impressed. I'm from NY but have lived in Texas for awhile so maybe my idea of customer service and friendliness have been altered. The rest of the staff, including a woman manager walked by me without a word. When...

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Thank Celticpoo
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Celticpoo: Thank you for reviewing us on Trip Advisor! I'm sorry you did not receive the guest experience or service you deserve. I started at the Hilton Garden Inn a week ago, and I promise that, moving forward, you will never be ignored by one of our staff members again! As far as the maintenance issues, those are also...

Bronx, United States
Reviewed July 19, 2016

Love the Hilton's Hotel, I always have a great experience, check in and out so easy. Clean room and comfortable bed that you sleep like a baby. Great time if you go as a couple or with family, the food and service is great.

Review collected in partnership with Hilton Garden Inn
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Thank Betty R
Reviewed July 16, 2016 via mobile

We stayed for 4 nights and we loved it. The staff was very friendly, especially Gregory, who went out of his way to make us feel comfortable after driving for 2 days straight from Orlando. Everything smelled and was clean. I have no complaints.

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Thank MariaMiguelDiego
Christie D, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you Mr. and Mrs. Diego, It was a pleasure having you stay with us. Thank you for the kind words about Gregory as well! We hope you get a chance to stay with us again real soon!

Albany, United States
Reviewed July 12, 2016

We were in a pinch to find last minute lodgings as our Airbnb host fell off the radar screen. Everyone from the reservationist, check in/check out and all the staff in the dining area were extremely warm, kind and courteous, going out of their way to accommodate any special requests. Their was a wedding party and a swim team staying...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Anne-Marie F
Christie D, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

We were so sorry to hear about your unfortunate issue with Airbnb but so happy that we were able to accommodate you. We hope to be able to welcome you back to our hotel in the future!

Fort Salonga, New York
Reviewed July 11, 2016

The hotel is at a convenient location to many activities and easy to get to. The lobby is nice and most of the time there's coffee for the guest which is a nice touch. But at minimum there is water for the guest at the lobby. The rooms are decent size for the price. The first room we were given...

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Helpful?
Thank Kitmin2010
Christie D, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you so much for staying with us, we really appreciate the kind words and are happy that we were able to get you the perfect room for your stay! We look forward to welcoming you back real soon!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Location: United States > New York > Nanuet
Price Range: $129 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Nanuet staff and other travelers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Nanuet staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick a room away from highway should be quieter”
JAMTU, Mar 13, 2017 | Read review
“Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!”
BostonFrequentTrav1, Apr 18, 2016 | Read review
“There are no views because it is off of a main road. I would stay 2nd floor and up.”
Julianna72, Dec 30, 2015 | Read review
“Be sure to ask for a room away from the elevator and stairwells.”
golfer22_plus, Oct 31, 2015 | Read review
“Every room is nice and quiet. The beds are extremely cozy.”
joeg685, Jun 3, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question