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Hilton Garden Inn Nanuet

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Hilton Garden Inn Nanuet
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nanuet
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Showing 364: English reviews
Monsey, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2015

We've visited this hotel many times in the past. It is very decent. Rooms are neat, spacious w/comfortable beds. Staff members are equally pleasant and courteous. The only change I'd wish for, is "newer" AC Systems, as the current ones make a pretty loud noise, waking us up most of the night.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mordechai P
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for taking a moment to share your experience. I do want you to know that we are currently working on replacing and or fixing the ac units. You are correct in saying they are do for a change. We did finish an entire renovation and are now working on getting those done. We should be finished within the... More 

Nanuet, United States
1 review
3 of 5 stars Reviewed December 20, 2015

time to refurbish room... thread bare carpet. Not Hilton Garden norm here based as my experience as a Hilton Diamond Member... staff was friendly... right off highway exit... just west of Tappan Zee bridge...

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark P
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! I have to say in reading your review I am a bit disappointed. The reason for this is we just finished an entire renovation which involved every asset of the room being redone. I would like to speak to you more about your review if you could please contact me when you are able. Again... More 

Wrentham, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2015

Kudos to Hilton and to the staff at the Garden Inn. I was more than satisfied. The rooms are great and the convenient parking makes this an ideal place to stay. The staff are friendly and know what they are doing.I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shiv V
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! We loved reading your great comments about your stay and we definitely look forward to your next visit! More 

1 review
5 of 5 stars Reviewed December 5, 2015

The hotel was very quiet and hotel staff were very friendly and helpful. Online check-in was a breeze and even allowed me to select a room prior to arriving. Will definitely stay here again on next trip to NY.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank I2798IOrobertk
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! I am glad that you enjoyed your stay and we hope to see you again soon! More 

United States
1 review
2 of 5 stars Reviewed November 30, 2015

The room stunk, I order non smoking and it reeked of smoke coverd up by some foul perfumed scent. The cleaning had not been completed, half finished beverages and key cards left if the room. Very unimpressed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bryon H
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! From your comments I can honestly say that this is totally unacceptable and apologize for your experience. I know that we did take care of you while you were still at the hotel but again this was unacceptable and I promise this will not continue! More 

Greenwich, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2015

Great location and nice place to stay. The hotel and rooms were very clean. The staff were nice and helpful. Met a friend there and the location was great! Breakfast not so good - we had omelets. A little noisy at night with the trucks on the highway. But felt safe.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fdk3
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! I am glad that you enjoyed your stay. It is however unfortunate to hear about your breakfast experience. I am not sure what happened but I assure you that we will do better moving forward! If there is anything that you would like to tell me personally please feel free to contact me directly. Erik... More 

New Hampshire, United States
1 review
5 of 5 stars Reviewed November 18, 2015

Affordable and clean, staff had an attitude of service. Excellent value - easy access to highways and local traffic was not overwhelming. Snacks and bar in the modern and comfortable lobby were surprisingly affordable - no gouging. Well done to this team of employees.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charles N
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! It is great to hear that the staff was up to Hilton Service standards and that is just the way we operate! We truly hope to see you again soon. More 

1 review
5 of 5 stars Reviewed November 12, 2015

From the time we registered until the time we departed, out experience was perfect. The breakfast the hotel offers is wonderful. I would recommend the hotel to anyone looking for a convenient, clean, friendly place to stay while in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 686beverlyb
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! We are happy to hear that you had a great stay with us! More 

1 review
4 of 5 stars Reviewed November 10, 2015

I liked the Hotel Clean and nice staff. Didn't like the price for room. Breakfast had lots of choices but cold eggs turned me off. Room was quiet and I felt safe. Would of like to see more security. Over all I was very satisfied with this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank juancarlosc28
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! I am glad that your enjoyed your stay overall. We will see what happened with breakfast being cold as I assure you that is not a common problem we have! We hope to see you again soon. More 

Philadelphia, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 9, 2015

Attended a funeral in the area, so booked this hotel based almost strictly on location. We are Hilton Honors members and usually have a decent experience at Hiltons. The person traveling with us was given a lower rate by $24 than we were given, with no explanation. He booked through the hotel, as we did, and booked his room after... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard C
Erik T, General Manager at Hilton Garden Inn Nanuet, responded to this review

Thank you for your review! I would like to speak with you directly about the rate discrepancy. Rates do vary online so I would like to see what happened. If you could please give me a call when you are available so we can take a look. Thank You, Erik Tallada General Manager 845-623-0600 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Location: United States > New York > Nanuet
Price Range: $135 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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