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Hilton Garden Inn Nanuet

506 reviews
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Traveler (16)
Room & Suite (17)
Dining (9)
Overview
  • Excellent49%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible4%
Travelers talk about
“room was clean”(31 reviews)
“nice hotel”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Nanuet
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (506)Write a Review
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234
141
64
39
22
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All reviewsroom was cleannice hotelstaff was friendlyfront desk staffwest pointshopping and restaurantswedding partyfitness centerpleasant stayeasy accessbusiness tripconvenient locationrockland countynew yorkcomplimentary breakfastoff the highwaypalisades mall
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31 - 35 of 500 reviews
Reviewed October 24, 2017

The room was clean. They have excellent staff that was very helpful. They offer a great breakfast at an additional cost. The lobby is so nice and lots of room to hang out in. A lot of restaurants are in the area.

Thank _sha215p
Reviewed October 21, 2017

Stayed at this hotel at it was the only option available. Everything was good except for the WiFi where I could not download an important work document / file. It appears there is a restriction in place. Didn't have time to contact front desk to...More

Review collected in partnership with Hilton Garden Inn
Thank veronicai856
Reviewed October 15, 2017

the woman at the front desk this weekend was remarkably unpleasant. I wish I had gotten her name because I would register a formal complaint with the manager. Unhelpful, disrespectful, couldn't-be-bothered attitude. the gentleman at the front desk was the opposite: kind and helpful and...More

Thank lyle329
Response from BernieMNanuet, General Manager at Hilton Garden Inn NanuetResponded October 17, 2017

Dear Lyle, Please accept my apologies for not meeting your expectation, rest assure that this isolated incident has been addressed, and your comments has been reviewed with the rest of staff as well, we have incorporated addition extensive customer services training to continue to provide...More

Reviewed October 11, 2017

The hotel is easy access to nanuet. Check in was easy. Rooms weren't ready so we went out for lunch. When we returned the rooms were ready. The restaurant was open for breakfast from 6am (7am at weekends) to 10. The bar didn't open until...More

Review collected in partnership with Hilton Garden Inn
Thank WeeEileen
Response from BernieMNanuet, General Manager at Hilton Garden Inn NanuetResponded October 12, 2017

Dear WeeEileen, Thank you for your feedback, we are glad that you enjoyed our high levels of services, I will share you comments with the entire staff, and thank you for been a loyal customer and for choosing our hotel as your home away from...More

Reviewed October 8, 2017 via mobile

Came over to the USA for a friend's wedding. Stayed at the hotel for 3 nights. Rooms large and clean but what did stick out was the staff. Helpful polite nothing too much trouble. Management your staff are a credir

Thank George T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$123 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$123 - $181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (16)
Room & Suite (17)
Dining (9)
Pool & Beach (2)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
lindadA3440DO
July 14, 2017|
AnswerShow all 4 answers
Response from BernieMNanuet | Property representative |
I am sorry but we are not, we only accept service animals
1
Vote
Sue R
November 30, 2014|
AnswerShow all 2 answers
Response from riverrat33523 | Reviewed this property |
There are a number of choices. If you want to take your car into the city then cross at Tappan Zee Bridge to 87 will take you to Bronx. Henry Hudson Parkway will take you along a scenic route along the water to Manhattan. If... More
0
Votes
Room Tips
"Maybe the rooms that end in 23 are the ones with cold water? I was in 323 and 423, and my friend was in 223."
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"No room has a view of anything scenic."
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"Pick a room away from highway should be quieter"
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"Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!"
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