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Holiday Inn Mt. Kisco (Westchester Cty)

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1 Holiday Inn Drive, Mount Kisco, NY 10549
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Holiday Inn Mt. Kisco (Westchester Cty)
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184 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here over Thanksgiving for the second year in a row. Our last stay had been very positive and my wife and I had hoped for an similar experience this time around, but unfortunately the hotel was undergoing a MASSIVE renovation which seriously impacted our stay. The staff appeared to be trying really hard and were aware of the... More 

Helpful?
Thank KSANDS3181
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear KSANDS3181, I appreciate you taking the time to write feedback on your recent stay with us. Thank you for being patient with us while we take the time to improve. I'm certain that when you choose to give us another try, you will enjoy our new "do"! Be sure to stop in when you are in the area next... More 

Washington, District of Columbia, United States
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while attending a wedding - the website seemed very nice and the prices were extremely reasonable. When we drove up, however, I did not know that the place was under massive renovations. Thankfully, there were no problems with our room, but it was a little surprising to find the reception in a converted room. However, the staff... More 

Helpful?
Thank Angela C
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Hello Angela C, Thank you for taking the time to post your review. I'm so glad to hear our updating didn't impact your stay. We are on home stretch and will be good as new in just a short time, how exciting! It is wonderful to hear that you enjoyed our staff and I will pass these kind comments to... More 

Danbury, Connecticut
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

My friends and I recently stayed at the Holiday Inn. I must say what a pleasant experience that it was. We we're very pleased with the hotel and staff. Everyone is doing a lovely job! The room was very comfortable and clean. We will definitely be returning for another stay at this location. Thank you!

Helpful?
Thank Katie H
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Katie H, Thank you for taking the time to post feedback on your recent stay with us. It sounds as though everything was as it should has been! I'm so happy to hear you enjoyed your stay with us and look forward to seeing you the next time you return. Please stop and say hello when you do so!... More 

Warlingham
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Love the cleanliness and location near the gym. They also have a great restaurant and A good happy hour. A nice place to go if you need to! Also located near the saw mill highway for easy access to counties above

Helpful?
Thank 158Westwood
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear 158Westwood, Thank you for taking the time to post a review following your recent stay with us. I'm so happy to hear you enjoyed our restaurant and happy hour. The location to surrounding counties and of course, our neighbors, the Saw Mill Club are a great benefit of staying with us! Hope to see you the next time you... More 

Long Island, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

I had a three day business trip, and this Hotel was very close to my job site. First, it was under renovation and everything was turned upside down and reinvented. The Lobby was in a guest room, and the front desk in another. The restaurant is in a banquet room, with a make-shift bar that seats four. Outside the restaurant,... More 

Helpful?
Thank Linda L
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Linda L, Thank you for taking some time to respond after your recent stay with us. All of your feedback is greatly appreciated and I've noted your comments to improve for the future. As for the updating that's being done, including our very first elevator, we are looking forward to it as I know it's quite a workout without... More 

Chicago, Illinois
Level Contributor
194 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
1 of 5 stars Reviewed December 25, 2015

Our stay started with a laminated piece of paper left on our bed asking us, prior to our stay, to give the hotel a 10 on a survey that would come after our departure. It also said that if we did not find it in our hearts to do so, we should please phone or email the manager. Well...there were... More 

Helpful?
Thank lulupearl
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Hello lulupearl, I apologize for not responding to your email until today, when I returned to the office from the holiday weekend. I appreciate your feedback and will be looking into the issues you point out, to ensure that this experience is not repeated for future guests. I trust that your trip home was a safe one, and I wish... More 

Travelers are raving about these Mount Kisco hotels

Boston
Level Contributor
109 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed December 21, 2015

Hotel is under construction so reception is located in one of the guest rooms. No matter, if the hotel was well managed this would not be a problem. Signage to this check in place was non existent so I parked in from of what looked like the lobby and had to re-park and wind my way around infinite corridors to... More 

Helpful?
Thank lilacroller
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear lilacroller, Thank you for choosing Holiday Inn Mt Kisco. Our main lobby will be reopening soon and when it does will include an elevator, and will lead to our brand new restaurant and meeting spaces. It is a very exciting time here and I hope you will come back and give us another try once the renovations are complete.... More 

East Patchogue, New York
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed November 13, 2015

I came here for a week of on-site training for work, and also stayed here for the week. Like other reviews have mentioned, the hotel is currently under construction. While I was in my room, I had no issues with sounds of construction or unkempt appearance. Rooms looked good and were updated. Bed and pillows were comfortable. But while we... More 

Helpful?
Thank Amil77
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Amil77, Thank you for taking the time to post your comments. We are trying our very best to have our remodeling project have minimal impact on our guests at the hotel. Thank you for noticing our efforts in this! I'm happy to hear your room was comfortable while you were here. We are going to take your concerns regarding... More 

Old Saybrook, Connecticut, United States
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Had to attend a workshop here and figured staying the night before would save me an early drive in traffic. When I arrived and saw the signs of construction I was a bit worried as no one had mentioned it when I called about my reservation. I arrived late and starving. No problem. I got a great burger in the... More 

Helpful?
Thank Denise C
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Denise C, Thank you for taking the time to comment on your recent travel with us. I'm so happy to hear that your stay was wonderful and that you enjoyed your dinner in our restaurant. I hope that was a game the Mets won! Please come visit us again, perhaps when we are new and improved! All My Best,... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 27, 2015 via mobile

We recently gathered at the hospital Mt Kisco NY, Holiday Inn while they are undergoing major renovations. The elevator was not operating and those who had rooms on the second floor had to lug suitcases up and down the stairs. The roofers were still thumping and banging away at ten o'clock at night. It was raining when we were having... More 

Helpful?
Thank Beth B
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Beth B, Thank you for your review following your recent stay with us. The hotel is in the process of adding some exciting new features to our building including an elevator and a new restaurant / bar concept. Being that we did not have an existing elevator on property, this "face life" is an exciting project. I hope that... More 

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