The reason for my 5 star rating is because of the service delivered by the staff. Everyone and I do mean everyone could not have been more helpful and friendly making a guest feel like family. In reference to the room, the view is spectacular, bed was extremely comfortable, wonderful linens, towels and robes. My disappointment was not being able to take advantage of the beautiful spa due to our schedule commitments during our visit. But this is a great reason to return. I look forward to this. If I am asked for one word attribute: SERVICE!

I cannot say enough about this venue and about the staff. We had the most amazing wedding at Gurneys. The facility is gorgeous and right on the beach. The food and drinks are amazing. We also had kosher guests which Gurneys was able to easily accommodate. The views from the tent are gorgeous and feels like you're at a destination wedding. We saw many venues probably about 20-30 and Gurneys was by far the most beautiful - it was marginally more expensive than other venues but worth every penny as you receive so much for your money, its top notch. Montauk is also great because in addition to Gurneys there are lots of things to do and places to hangout for guests. I am sure that our wedding would not have been the same without Ginny. She is basically your wedding fairy god-mother. Up until our wedding, all of Ginny's emails totally alleviated my wedding anxiety. She helped us coordinate everything right before the wedding, answering emails at all hours and available for phone calls. When we arrived prior to our wedding, we came in quite late, close to 9pm and Ginny stayed late just to welcome us at the door with champagne. She helped us coordinate absolutely everything; seating charts, places for pictures, areas for families to gather etc. She was there the whole day of our wedding from morning up until our after party. You feel that are in amazing hands with Ginny and that she will make sure everything goes smoothly and she did just that and so much more! I also asked her to make a birthday cake for my husband the day of the wedding and she was able to miraculously make it happen with the chef, but would've driven into town if she couldn't. It's obvious that she loves her job and is so sweet and wonderful you feel like she's family at the end of it. I truly cannot say enough. I am so grateful for Ginny!! We also need to mention Danielle as she was the person who initially showed us the venue and helped us plan everything (menu, vendors, seating etc) up until Ginny took over. Danielle is so sweet and gets things DONE. I bombarded her with so many questions/calls/emails and she was literally answering all our emails up until she went into labor. She is the best!! Gurneys is an amazing venue and we would have our wedding here a million times over. I am sure it would not have been the same without Ginny and Danielle. Thank you so much!!! We have also stayed here over the weekend prior to and after our wedding and had an amazing time. Rooms are very comfortable and food/drinks are great!

when we got to the hotel the valet took our car and our bags. We went down to the beach and we’re told by the front desk that we will receive a call saying that our bags and room was ready. after about three hours and still no call we decided to call. the woman at the front desk treated us very poorly. we simply asked if our room and bags were ready and explained the situation of what we were told. she was snooty and rude. we headed down to the beach barbecue for dinner. The food was very expensive $55 for a piece of brisket per person. The beach staff is not well trained and you have to ask multiple times to get a drink or lunch. when we got to our cabana the man who is setting up for us acted very rude and displeased with us. at Tillie’s we went to breakfast and the staff is also trained poorly. We went to the restaurant at 7:15 when it said that it opened at seven and they were still opening and said that we couldn’t come in and that it would open soon. The last day, we left and the valet it took a very long time to get our bags together and to get our car. The beach is very beautiful and I would definitely recommend going there for the beach. If there is anything that I think gurneys could work on it would be the service and the quality of the people who are at the front desk. The service is a little bit less than what we were expecting it to be considering the extremely high price. I’m very displeased with the service with the beach is beautiful.