Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
This summary was created by AI, based on recent reviews.
Powered by AI
Gurney's Montauk Resort & Seawater Spa, often celebrated for its serene atmosphere and modern charm, is set in a stunning location near the ocean, a highlight for many guests. While the extensive amenities—including a spa and engaging activities for children—are frequently lauded, some travelers report issues with upkeep and service inconsistency.
Rooms are a mixed bag, with beautiful ocean views and neatness weighed against high costs and some maintenance concerns. Although the service is generally seen as warm and attentive, there are occasional lapses, and while cleanliness is typically satisfactory, it's not without its minor faults.
Location
Beachfront
Atmosphere
Tranquil
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Pampering
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
My husband and I just returned from a weekend getaway for his 50th Birthday. While we did have a beautiful relaxing weekend, we were a bit disappointed with the resort. This was our first time visiting Gurney’s. The entire staff was extremely kind and accommodating. I just feel like we paid a lot for an off season date and had a higher expectation of what Gurney’s had to offer. Our first impression was not great, we walked out to go to our room and it smelled like the raw sewage. After eating a great dinner at Scarpetta Beach, that was the last thing we wanted to smell walking back to our room at night, it was horrible our entire stay. The spa was amazing, but there was water leaking from the ceiling right over the water they were serving. It was difficult to communicate with the woman in the locker room. I did not know where the robes and sandals were and had to walk out and find someone who explained they were in the lockers and I could pick any one that was not in use. After our spa treatment we wanted to drive to the lighthouse before our dinner reservation but we were unable to due to our car being blocked in by an employee who the valet was unable to locate. Our shower did not drain and filled with water making it pretty gross for the second person to shower. On our last day I found a French fry on our bathroom floor under the vanity, we had not had French fry’s our entire stay. There was pencil writing on the tile in the bathroom, not a big deal, but just shows the cleanliness, that could have easily been wiped off with a sponge and some cleaner. This place has the potential to be great, but small details go a long way.
Read more
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Dec 10, 2024
Dear 891randig, I want to first thank you for choosing to stay with us, and for taking the time to share your experience. Your feedback, both positive and negative, helps us to address lapses and ensure that proper training and processes are in place to avoid them in the future. Please accept my sincere apologies for failing to provide an exceptional stay. The challenges you faced regarding the odor on property, ceiling leak in the Spa, issue with retrieving your car and cleanliness in the room are opposite the type of experience we try to provide. I sincerely hope to welcome you back to Gurney's Montauk in the near future to make up for this recent experience. When you are ready to return, our team remains available to assist you. Kindest Regards, Kyung Lee General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice time, the construction was only a minor inconvenience. Ginny was awesome and has a great attitude, she always wants to make guests have a more enjoyable and comfortable stay. She always has a smile on her face! Additionally, the spa was nice.
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded 4 weeks ago
Dear Kyle L, Thank you very much for staying with us, and for sharing your recent experience. I do apologize for the disturbances caused by our construction, but am so happy to read that the overall visit was enjoyable. I will be sure to share your kind words with Ginny, as I know she will be delighted to hear them. I do hope to welcome you back to Gurney's Montauk in the future, and our team is always available to assist you. Kindest Regards, Michael Nenner President and COO Gurney's Resorts
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Service is 3 star at 5 star prices. They have valet if you’re staying at the main hotel area. If you’re staying in a room away from the main area, you have to park on your own. The resort is all steps and hills so don’t go here if you have trouble with stairs or climbing. The rooms are hardwood floors so you hear everything from the next room or from people above you. You’d think they’d at least put down a rug. They allow you to check in prior to arrival and provide an estimated arrival time so they can try to have your room ready at that time but I found it pointless as I still had to wait for the room despite that. The room was clean but the furniture didn’t look maintained. Lighting in the room is horrible so if you have eyesight issues, stay away. Also, the mini fridge has a blue light but you’ll notice the cabinet that houses the fridge and covers the bar sink plumbing has the doors removed so you can see it all and the fridge light at night when you’re trying to sleep. I asked front desk about that and they said they took the doors out on purpose since they don’t guests to be bothered having to open a cabinet to get to the fridge. But they want guests to be bothered by the blue neon light from the fridge when they’re trying to sleep? The front desk service didn’t seem to be knowledgeable about the hours of the hotel Kid’s Club as they told us it closes at 5 PM and then we get a call at 4 PM asking where we are to pick up our child since the club actually closes at 4 PM. We had gone out shopping and had to race back to the hotel to get our child. The noise from the other rooms and poor service overall led us to decide to leave one day earlier. When I told front desk we were leaving early, they didn’t offer any credit or refund and instead said they have a 30 day cancellation policy and we would still have to pay despot us having stayed 4 out of our planned 5 nights. I explained it was their fault I’m leaving early and asked them to comp a meal or two I had at the hotel to offer me something. They said they would not. They didn’t care that the service wasn’t up to expectations and I didn’t have a terrific experience. I’ve stayed at real 5 star hotels where they went out of their way to make me feel that 5 star service. This place didn’t care. I told them I was expecting something special when I booked the hotel and I certainly didn’t get that. There are other places in the area that provide much better service at either the same or lesser price. This place disappointed me.
Read more
Date of stay: August 2023Trip type: Traveled with family
Room Tip:Â Valet is only if your room is in main hotel. Not ADA friendly at all. Steps and steep hills and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jonathan macioce, General Manager at Gurney's Montauk Resort & Seawater Spa
Responded Aug 31, 2023
Thank you Nev K for staying at Gurney's! This is valuable feedback and I can ensure you that we will use it to improve our service and operations. Please reach out to me directly prior to your next trip t the area and we will ensure a flawless experience. I look forward to hearing form you! Jonatrhan
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was another amazing trip to Gurneys Montauk. I can never say enough good things about this resort. The minute we pulled up the bellmen were so friendly and positive. The gentleman that helped us at the front desk was kind and accommodating and of course there is Ginny aka Virginia - who we have known for years. We have been coming here since way before the renovation when it was still a timeshare and one thing never changes - her warm welcome home. Ginny is the epitome of gracious hospitality and warmth and we absolutely adore her. Gurneys resort is lucky to have her .. she is always smiling and buzzing around taking care of events and people! At one time we took entire family trips taking over six or seven rooms and Ginie would make sure we had our beach chairs together and organized barbecues and dinners for us. That time has passed for our family but we still, a few times a year and she always welcomes us and remembers those times.
We will be back - as always and everything and everyone will get pure perfection ! Truly, the most beautiful place on earth.
Read more
Date of stay: November 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Nov 5, 2024
Dear 49teresaf, Thank you so much for taking the time to share your recent experience! It means so much to know that Gurney's has been involved in so many great memories for you and your family. I will be sure to forward your kind words to Ginny, as I know she will be delighted to read them. We look forward to welcoming you back in the near future! Best Regards, Kyung Lee General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been a loyal guest at this hotel for years, always booking promotions and traveling in the off-season to enjoy the peaceful atmosphere, pool, and spa. As someone in the hospitality industry, I try to be understanding and have overlooked several issues in the past, but my most recent experience was beyond disappointing.
Over the years, I’ve encountered multiple problems—some of which were serious. Once, our beach cottage entryway flooded from rain, soaking all our coats, shoes, and scarves. It took over six hours for staff to clean it up, and there was no apology or compensation offered. Cleanliness has also been an issue, but I’ve been patient knowing off-season staffing can be tricky. However, one time we moved an ottoman and found dried dog urine all over the floor which was unacceptable.
I’ve also experienced inconsistent service. On a quiet Sunday in March, I was denied a late check-out—while the guest ahead of me was granted one. The front desk simply said they had reached their daily limit. I let it go, but it was frustrating.
However, what truly disappointed me was my most recent experience. After learning that I need to have surgery on the day of my check-in, I called to modify my reservation—something that, per their policy, should have been fully allowed. Instead, I was told I could modify but at the current online rate, losing my promotional pricing. Nowhere in the terms and conditions of my promotional rate does it state this. This felt misleading, unfair, and entirely lacking in compassion. Given my repeat business, the circumstances and some professional courtesy, I was hoping that I could push off the reservation to a later date in March (which is still very quite with a surplus of vacancies). Instead I had to cancel my reservation.
It's also worth noting that when I booked, there was no notice that their main dining room would be closed during my stay—I only found out through a newspaper article. I imagine that this may be disappointing and frustrating to guests to learn of upon arrival- another example of poor communication.
Loyalty clearly means nothing to this hotel. Given my years of patronage and the circumstances, I expected better treatment. Unfortunately, I have very little desire to return.
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Feb 13, 2025
Dear Kristpen, Thank you very much for taking the time to share your recent experience, but I am truly sorry for the challenges you faced when trying to alter your reservation. It means a lot that you continue to patron Gurney's Montauk and I want to ensure that this situation is addressed. I would like to learn more about your booking and how I may be of assistance. I invite you to contact me directly at michael.nenner@gurneysresorts.com, and hope to speak with you soon. Best Regards, Michael Nenner President and COO Gurney's Resorts
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I have "#gonetogurneys" for years now. We have taken advantage of their promotions and love to spend time there during the winter, especially. All sorts of trips from cottage stays to residences to ocean front accommodations. I've had some "not ideal" stays there where the staff have been rude, I've had to change reservations multiple times over the course of a year and a half as they were not ready to open after their first major spa renovation each time we were booked to go- but, we love the area so here we find ourselves again. We were aware of the construction currently going on, but, as per their email, it was only affecting the restaurant, which was not going to be an issue for us. It turned out to not be *just* the restaurant that was affected, rather most of the resort. The pool was open and the bath house and spa was available, so it was disappointing that the other areas were closed being that we were there with another family to enjoy each others company. The firepits were not functioning, no cushions on the chairs, everything pushed in the center together. We were told that a firepit could be lit for us but no staff to be found. The staff we did speak to were not too informative. Some were friendly and acknowledged the lack of help, at least. The check in area was moved to another area of the hotel, easy enough to get to but took almost an hour to check in. The resort was obviously lacking staff (this has been an issue many times that I have been a guest). Many other guests checking in were complaining of the expanse of the construction, but my plan was to relax and enjoy regardless. That opinion changed, however, when I visited the bath house during my reserved hour. There were no staff on hand to "squeegee" the floor, it was soaked and very slippery. I nearly fell during his time there, slipping on the floor, and the same to one of my family members I was with. There was no fresh water replenished as their usually is. The laundry and trash bins were overflowing and the steam room smelled horribly stagnant. I did let the spa attendant at the desk know that the water was depleted and my reply was a blank stare. I was also told that they no longer "do" the cooling face towels in the bath house. Not a deal breaker, but a bummer for sure. Ypu come here to pamper yourself, right? Room service breakfast the next morning was served cold, burnt bacon, no forks, no sign of the requested cream or sugar for my $5 teas. The electricity went out shortly after breakfast and while that was not the resorts fault, when we called to report the lights out in our room, we got a "yea, ours are out too" over the phone. It took quite awhile (about 2 hours) for someone to come by to update us on the situation. I am not a complainer, I don't write scathing reviews for sport, but I feel like the resort has been over rated for awhile and while I keep coming back wanting to fall in love with it again, I just feel disappointment with each stay lately. While I love this resort's location, and am a frequent guest here annually, I think we will part ways for awhile.
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Trip type: Traveled with family
Room Tip:Â If you plan on staying, take advantage of promotions so you don't feel completely taken advantage of
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bradley Anderson, Sales at Gurney's Montauk Resort & Seawater Spa
Responded 2 weeks ago
Dear Glits28, Thank you for taking the time to share your past experience and candid feedback. While each of your points are helpful to us to ensure that we are addressing lapses, I am truly sorry for the multitude of challenges you faced on property. The experience you described is opposite of the type of stay we try to create. It is an honor that you have chosen to spend so many weeks with us in the past, so please accept my most sincere apologies for this recent experience. I genuinely hope to welcome you back in the near future once our construction has finished. I am confident that we can make up for these recent shortcomings, so please feel free to contact me directly the next time your travels bring you to Montauk. Kindest Regards, Michael Nenner President and COO Gurney's Resorts michael.nenner@gurneysresorts.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the entire property has spectacular ocean views - that I can’t take away but the accommodations that we were put in were are not at all spectacular nor was the location. The “resort” has expanded over the years and they took over a property about a 1/4 mile down Montauk Highway, formerly called the Panoramic View - this is where we were put in the middle of winter paying just about $600/night including taxes and fees. To access any of the hotel amenities, it required walking up/down a big hill on a paved path - no ice machine, no room service, no valet, no bellman or front desk - a true motel-like experience for $600/night in the middle of winter. The pictures on the website to book a room show the main hotel rooms, not this satellite nor do they explain that you might not be in the main hotel, despite paying a premium in the winter!
Now for the actual room itself - the room itself was a decent size but the bathroom was no larger than a coat closet - with one tiny vanity and a single stall shower…this is what $600/night in the middle of winter got us. There was also a cracked wall plate over an electrical box- completely unsafe if a child stayed in this room, the bathroom door did not close/lock and the biggest, most concerning issue was that the actual exterior door lock was broken as was the deadbolt lock to the room. It was almost as if there was an attempted break-in. The “security” people attempted to “fix” the door for two hours, leaving the door open while they tried, with temperatures well below freezing with blustery winds. They were lovely but we were freezing and had enough by 10pm so we slept with a broken door.
We were offered to move rooms but at that point I was done (I am handicap in bed of two new hips) and not willing to inconvenience us further and just wanted my money back and to find another place to stay.
I was given a full refund which was the right thing to do so they win a couple points for that.
So buyer beware it is oceanfront with beautiful views, the spa and amenities seem great but you might not have convenient access to them. So if you are ok with paying $600/night for a motel-like experience with a view then this is the right place for you. (Just know there are plenty of less expensive options available with the same experience).
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Nenner, Other at Gurney's Montauk Resort & Seawater Spa
Responded 4 weeks ago
Dear 19869TZlauraw, Thank you again for staying with us and apologies for the issue with the door lock. I was happy to assist with a room move last night and was trying to resolve the issues you mentioned to me. As discussed, please contact me in the future, if you decide to rejoin us after the renovations. Regards, Michael Nenner President. & COO Gurney's Resorts.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful location and setting, but the management of the property leaves something to seriously be desired. We stayed here on an anniversary trip for a couple nights, and in the middle of our only full day there the landscaping decided to fertilize around our room to the point where we could not keep any windows or doors of our garden terrace room open or use the garden terrace in any capacity. This/these room(s) simply should not have been in their available inventory if this type of seasonal maintenance is going to be happening during a stay. The smell was putrid and simply put, disgusting. To sell this room is to simply be greedy, as well as nonsensical when the rest of the hotel is not fully booked being the middle of October. When we tried to call to tell somebody, first nobody answered the phone for the first few times of calling repeatedly, then we were connected to someone on the guest services line that was apologetic and said they would contact the front office. That was roughly around Noon-1pm. We did not receive a call back and chose to call back ourselves around 6pm at which point they said they could change our room to another location. It was too late in our stay for that to be a reasonable remedy considering we were checking out the next morning. Management was nowhere to be found to intervene. We mentioned this problem again at check out and were told basically that there was nothing they could do about it and it is ordinary maintenance. For this matter alone, I do not think I would choose to return to Gurney's. I'm sure they are fine with this given the droves that go out to Montauk and it seems to be more of a numbers game for them, but given that our room was over $1k/night in October, I would not suggest it.
Then there was the quality of our room. The view is magnificent, but the room was drab and dated. It felt like a motel more than even a hotel and the bathroom was pitiful, once again considering you are paying good money to stay here. As a luxury hotelier myself, I take much more pride in the offer of the rooms I sell for even less than $1k, but unfortunately this is the hotel world post Covid it seems.
The quality of the F&B was hit and miss, mostly miss. The breakfast was OK, the food from Scarpetta Beach pretty good, and the food from the bar area almost inedible. The chicken pita seemed like it had been sitting in a warming oven for a few hours while the chicken dried up to the point it was like the turkey from Christmas Vacation. The bright spot was the service staff both in the restaurant and that handled room service. All of them were delightful and helpful.
The spa and facilities were probably the one solid aspect of the property and the treatments we received were good.
I attempted to follow up with the GM following our stay and asked if he would be willing to chat about a few of these things, but I was not given the honor of a response. So it goes...
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Nov 5, 2024
Dear Nathan S, I would like to extend my sincere apologies for the multitude of challenges you faced on this recent visit. The lapses in your guestroom, with our landscaping, in our dining outlets and general lack of follow-up is the opposite of the type of experience we try to provide. I invite you to contact me at kyung.lee@gurneysresorts.com to further discuss these shortcomings. I would also very much like to welcome you back to Gurney's Montauk in the near future to make up for this recent experience. I look forward to speaking with you soon. Kind Regards, Kyung Lee General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel over the 4th of July weekend with my family, paying over $2,000 per night with the expectation of an amazing experience, but what I encountered was far from it.
From the moment we arrived, the issues began. On our first night, despite paying a premium rate, I found it impossible to secure reservations at the on-site restaurant for any of the nights we were going to be there. The first night, we finally found some seats out on the deck only to be rushed through our dinner and asked to leave our seats while we were still enjoying our meal. Furthermore, I was appalled to see that this establishment charges $550 for a bottle of Tito’s and $750 for Jack Daniels. While they have the right to price their products as they see fit, this level of gouging is disgusting and exploitative.
The lobby was a chaotic mess all weekend. When we tried to order room service because we could not eat in the restaurant and did not want to leave the property only to have to wait 30+ min just to get back into the parking lot, I was inexplicably told I could only order certain items but not others off the menu, such as spaghetti but not other pasta dishes.
The disturbances did not end there. We were repeatedly woken up early in the morning by noise from the parking lot with people sneaking onto the property by our room to get past security. Additionally, we witnessed security forcibly removing patrons from the bar (as detailed in other reviews here), which created an unpleasant and unsafe atmosphere.
I spoke with at least four other families who shared my disgust with their experience and it was infuriating to hear from other families that they received significant discounts on their rooms while we did not receive anywhere near the same consideration.
Both my wife and I spoke with the “Director of Front Office” about these issues, but we did not receive any sensitivity or empathy from him regarding the situation our family was facing even after telling him that we were checking out a day early because of our horrible experience. His lack of compassion and concern was particularly disappointing and unprofessional, exacerbating our frustration with the overall experience.
Gurney’s decision to cater to a lower-class crowd is chasing away those who can afford and are willing to pay for a premium experience. This is exemplified by the long lines of people trying to get into the property, causing us over 30 minutes of delay just to enter the parking lot. These same individuals were then causing disturbances throughout the night, disrupting our sleep and peace.
It is clear to me and many other guests that we spoke with that Gurney’s no longer offers a luxury experience. Instead, it has devolved into a subpar, three-star establishment at best. Their short-sighted strategy of pandering to a rowdy and disruptive crowd is eroding the quality and reputation of their hotel.
I strongly urge the management to reconsider their approach and prioritize the comfort and satisfaction of guests who invest significantly in their stay expecting a high-end experience. I hope my feedback is taken seriously and the necessary changes are implemented to restore the property to its former five-star status.
Read more
Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bradley Anderson, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Jul 26, 2024
Dear Bikeride, I want to first thank you for sharing your feedback from your recent visit, and I am truly sorry for the multitude of challenges that you faced while on property. Your experience is far from the level of service we strive for, and your words will serve as an opportunity for us to address and resolve these lapses. I have included my email below should you wish to discuss further. I do hope to welcome you back to Gurney's in the future to make up for this visit. Regards, Kyung Lee General Manager kyung.lee@gurneysresorts.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just got back from celebrating our anniversary at Gurney’s. I’m giving the hotel 4 stars because it was beautiful, the beds were really comfortable and I couldnt hear any noise from the rooms next to us or above us. To me, those are the most important qualities of any hotel.
Some things that could be improved: -I’m not sure why some hotels feel like they have to play club music at the pool and beach. Some people probably like feeling like they are at a party but I’m at the beach: I want to be able to hear the waves and relax. I know this is a personal preference -when we got to the beach in the morning, there were plates and empty bottles - just all kinds of trash from the day before. Closed umbrellas just laying all over the place. I’m not sure how hard it is for someone to clean this up when they get there in the morning- and we didn’t get to the beach all that early maybe 9:30am -we had a deluxe oceanfront studio. The noise from the hallway sounded like those people were actually in your room. Unfortunately for us it was a bunch of kids throwing those little firework things that crack when they hit the ground (that’s not the hotels fault) - we asked for late check out and were told no. Usually we can get an extra hour or so. I guess they had a lot of people checking in on an off season week?
I don’t know if this can be improved but it’s not an accessible resort. We had to go up and down 4 huge steep flights of steps to get to our room from the lobby.
Read more
Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyung Lee, Owner at Gurney's Montauk Resort & Seawater Spa
Responded Sep 10, 2024
Dear bullersuz, Thank you very much for choosing to stay with us and for sharing feedback from your visit. While I was happy to hear that your anniversary celebration was enjoyable, I am truly sorry for the negative impact that the lapses regarding music, trash on the beach and failure to accommodate a late checkout had on your overall stay. Your comments provide us an opportunity to address these issues and ensure that they get resolved. I sincerely hope to welcome you back to Gurney's Montauk in the near future. Best Regards, Kyung Lee General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m not sure what the names of each block of buildings are but I can say that it appears almost every room has some sort of an ocean view as all the rooms face the ocean.
The obvious differences would be how good of a view based on your room selection, standard through suites.
You’re probably not going to spend that much time in the room as the property is super nice, from the various outdoor decks, the easy access to the beach, the pool and spa, going into town etc.
Any room would probably be good, but, as others have posted, some of the rooms/buildings are further from the “main” building area, so if you’re in one of the further buildings you will have to walk a lil bit to get to the reception area, restaurant, pool and so on.
if you have any limitations, are older or just not a big fan of walking I’d call and ask about the room location you’re considering before I booked.
I recently stayed in the 600 block of rooms, great view, nice room but it was a bit of a walk too the main area. Yes they offer a shuttle from the further rooms but it’s a little inconvenient and time consuming waiting for it. Hope this helps!
Livingston, New Jersey4 contributions3 helpful votes
The beachfront jr suite is the newer section of the resort and grants easiest access to the beach
I was in 572. You are Not afforded privacy in the room but it’s fresh and clean with separate parking
Not all rooms are renovated - best to call to make your reservation. Also ask them about the fire pits in October - don't know just went for the first time over Memorial Day. We set our exectations low because stay at home had just lifted for CT (where we live) and NY however restaurants were still only doing take out - which was fine with us. We were just happy to be right on the beach and walked a lot on it and eat in our room - we got a cottage so had good space. It was just good to get away after 3 months inside. If the restaurants were doing outdoor seating we would have tried it though - however that started in late June. It is worth going - the hotel is in a great location if you like to see and hear the ocean and walk in the sand.
I actually emailed management and they emailed back inviting me back to their resort. Not sure I will be-maybe will give it another shot next summer. You should maybe try emailing them.
There are more places to choose from in the Montauk area.
PRICE RANGE
$409 - $841 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gurney`s inn resort, hotel montauk, gurneys resort montauk, gurneys inn montauk, gurneys hotel montauk, gurneys inn resort, gurneys spa
LOCATION
United StatesNew YorkLong IslandHamptonsMontauk
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
