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Super 8 Middletown

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Traveler (3)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent12%
  • Very good17%
  • Average22%
  • Poor26%
  • Terrible23%
Travelers talk about
“waffle maker”(3 reviews)
“yogurt”(5 reviews)
“perkins”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Super 8 Middletown
Special Offer: Save $8 off Per Night
Hotel deals
Offers from Super 8 Middletown
Special Offer: Save $8 off Per Night
Hotel deals
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (350)
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111 - 115 of 346 reviews
Reviewed August 16, 2016

Although the room was clean, the hall floor carpet was stained. The beds were like rocks...hard and non bouncey. If you had to use the bathroom, you had to squeeze yourself around the door to go into the toilet and tub area. The breakfast was...More

Review collected in partnership with Super 8
Thank marymW6706QA
Response from Ashley B, Front Office Manager at Super 8 MiddletownResponded August 18, 2016

MarymW6706Qa I'm sorry to hear that your stay was not up to par. We are an older hotel and try to keep up on daily cleaning. Our staff has been shampooing the hallway carpets to give a better look. Some beds are softer or harder...More

Reviewed August 16, 2016

Having read numerous negative reviews I was very hesitant about our upcoming reservations. However, we were pleasantly surprised to find that most of the reviews were inaccurate. Our non-smoking rooms did not smell like smoke. There was absolutely no odor in the room at all....More

Review collected in partnership with Super 8
Thank 1929BuffaloPumper
Response from Ashley B, Front Office Manager at Super 8 MiddletownResponded August 18, 2016

1929Buffalopumper Thank you very much for your Awesome review. It is very important to us to know if we are meeting guests needs. I'm glad that you brought some things that need improvement to my attention. We will give every effort to rectify the peeling...More

Reviewed August 14, 2016

Upon arriving I was very disappointed with the customer service at the front desk. I felt like I was a bother instead of a guest. I felt like I was wasting her time. The hotel was alright in appearance and clean. I went to my...More

Review collected in partnership with Super 8
Thank 855jacq
Response from Ashley B, Front Office Manager at Super 8 MiddletownResponded August 18, 2016

855jacq I'm sorry to hear that your stay was less than stellar. It's important to know how we are doing and where we can make improvements. we definitely missed the mark this time and I would like to offer an apology on behalf of my...More

Reviewed August 9, 2016

Spider in the tub to greet me. Dog next door keeps barking. Young adults outside drinking and talking loudly in front of my window. 18 bottles left outside right in front on my Window. I hate first floor rooms. Booked my next trip at the...More

Review collected in partnership with Super 8
2  Thank L1567PIjonb
Response from Ashley B, Front Office Manager at Super 8 MiddletownResponded August 12, 2016

Dear Guest, Please accept my apologies for your unpleasant stay. We are staffed 24 hours so you can call or come to the front desk with any issues you may have. Just like the situation here, we would have been there to help you. I...More

Reviewed August 9, 2016

Hello. During my two night stay the ice machine was broke. I had no way of keeping breast milk cold. I had to buy my own. Shant

Review collected in partnership with Super 8
1  Thank michelemT6547QA
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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Breakfast included
Room Service
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Details
Price range
$81 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$81 - $118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (3)
Room & Suite (5)
Dining (1)
Questions & Answers
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Barbara M
October 5, 2017|
AnswerShow all 2 answers
Response from Melanie T | Property representative |
Wow! I think this is the first time I have ever seen a question like this. My name is Melanie and I am the new GM of Super 8 Middletown New York. Here at Super 8 Middletown we are serious about cleanliness. Linen and... More
0
Votes
George D
August 2, 2015|
AnswerShow all 2 answers
Response from Melanie T | Property representative |
Hi George D, Thank you for expressing your concerns. If you could call the hotel and ask for my extension 245 with your confirmation number I will make sure your room is ready for your arrival. Thank you,
0
Votes
Room Tips
"Find a different hotel."
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"10% discount at Buffalo Wild Wings"
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"Unclean, Dingy, uncomfortable stay"
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"Stay at another hotel.."
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