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Extended Stay America - Long Island - Melville

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100 Spagnoli Rd, Melville, NY 11747-3502
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Traveler (41)
Room & Suite (20)
Dining (2)

About

#3 of 4 hotels in Melville
Location
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
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Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
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Location

Full view
50Car recommended
Grade: 50 out of 100
21Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
173Reviews4Q+A34Room tips
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rumrnr43 wrote a review Yesterday
Oyster Bay, New York1 contribution
i have stayed in many hotels across the country, this one is truly the worst. the staff is rude and when you do ask for something they give you attitude. Filthy, alarms go off at 1 or two in the am for at least 15min before any body responds. The halls smell like death. i felt i needed a hasmat suit to enter. i would rather sleep in my car before i would stay there again.AVOID AT ALL COST.
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Date of stay: November 2020
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Travel A Lot 123 wrote a review Oct 2020
1 contribution
There isn't enough room to write everything horrible about this hotel. Note that I've spoken with 6 levels of management and have subsequently filed complaints with Consumer Affairs, BBB, Attorney General. No Covid-19 protocols; I had to complain to NYS to get them to adhere to guidelines. Housekeeping every 2 weeks and even then they don't show up. You have to bring your old towels to the front desk to get new ones. For over 3 weeks I did my own laundry because they had a towel shortage. Drug dealers in the parking lot at night. There was a drug dealer STAYING IN THE ROOM NEXT TO ME!!! They must have a great business to actually stay in the hotel. Marijuana wafting through the hallways. Drug addicts banging on my door thinking they had the drug dealers room. Homeless people sleep in the hallways. One Saturday night a woman and her 3 small children were sleeping in the hallway. So horrible and sad. No security cameras at the hotel - only at the front desk taping the employees so they don't get hurt!! Abusive husbands banging on doors looking for their wives that left them. False fire alarms; I experienced 42 fire alarms during my 60 day stay. Local fire chief indicated they answered 83 false fire alarm calls in first 9 months of 2020. Told me it is a horrible hotel and they frequently have to answer calls for overdoses. Police had the same story. Fire Marshall came 3 times during my stay. They have no plans to fix their alarm system. They gave me supplies for the kitchen; one pot's non-stick coating was peeling so bad it could not be used. I had to wash everything that was given to me because it was all stained and crusted with leftover food! Curtains smelled like smoke. Rugs never cleaned and are badly stained. The tub was never cleaned the entire time I was there. I bought my own cleaning supplies because housekeeping did nothing but make the bed. They claimed they changed the linen but I tested it several times by staining a small area of the linens only to find the same linens when they claimed linens were changed. Not once, several times! This is by far the worst hotel I have ever been to and I have stayed at a lot of hotels. You are better off looking for a local AIR BNB or a reputable hotel. This hotel chain makes a lot of claims of customer service, etc. online but they don't follow through. They are a mess. 98% of the people staying at the hotel are government subsidized according to the MANAGER, the local fire department and the police. The Manager even went so far as to say the hotel is "rough." Rough indeed. Run as fast as you can.
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Date of stay: July 2020
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Long Island - Melville
Responded Oct 11, 2020
Thank you for bringing this to our attention. We take these matters very seriously and will review with our security team to check for any suspicious activities at our property. Sincerely, Hotel Management
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Daintrea R wrote a review Aug 2020
10 contributions
+1
One of the filthiest and most rundown hotels I’ve ever stayed at. I’ll let the pictures speak for themselves. This place is unsanitary . Those are pictures of the bathroom walls and some kind of crazy mold growth on the bed skirt and rug. These people weren’t even embarrassed by these rooms. They showed me 4 different rooms, all the same
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Date of stay: August 2020Trip type: Traveled on business
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Long Island - Melville
Responded Aug 26, 2020
Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. We hope you will reconsider staying with us again the next time you are in the area. Sincerely, Hotel Management
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Jennifer Gilzeane wrote a review Jul 2020
1 contribution
The staff here is great. Helpful and friendly! Maids are honest! There was a mixup one morning, I left for work and the maid thought we checked out and when we came home our room was cleaned and all our stuff was gone. Staff was immediately on top of it. I left over $170 cash in my room and all our stuff was neatly packed and my money was un touched! Since it was very late when we came home, The manager immediately followed up with me the next day !! Very satisfied!! Highly recommend! 😀👍🏼
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Date of stay: July 2020Trip type: Traveled on business
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Long Island - Melville
Responded Jul 28, 2020
Thank you for posting such kind comments about Extended Stay America, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to read that our hospitality made for a remarkable impression. Your compliments will be shared with our team. Thank you once again for recommending us, and we look forward to hosting you again. Sincerely, Hotel Management
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Frenchtoast wrote a review Feb 2020
1 contribution
Clean place..The staff are very helpful and friendly.their is a washer and dryer on site as well as vending machines and rooms come with small kitchen..Unfortunately there is no stove but there is a microwave full fridge with freezer and a stove top.the location is close to many stores and the area is mostly quiet
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Date of stay: February 2020Trip type: Traveled solo
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Response from iResponze A, Manager at Extended Stay America - Long Island - Melville
Responded Feb 29, 2020
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you were impressed with the service provided by our team and the comfort of your fully-equipped room. It was also a delight to know you made good use of the amenities and facilities we have to provide. It was a pleasure to have you as a guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
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PRICE RANGE
$97 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay melville, melville extended stay
LOCATION
United StatesNew YorkLong IslandMelville
NUMBER OF ROOMS
133
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Frequently Asked Questions about Extended Stay America - Long Island - Melville
What are some of the property amenities at Extended Stay America - Long Island - Melville?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Long Island - Melville?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Long Island - Melville?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Long Island - Melville?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Long Island - Melville?
Conveniently located restaurants include The Refuge, The Melting Pot, and Suburban Eats.
Are any cleaning services offered at Extended Stay America - Long Island - Melville?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Long Island - Melville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Long Island - Melville?
Many travelers enjoy visiting Oheka Castle (4.7 miles), Old Bethpage Village Restoration (1.4 miles), and Walt Whitman Birthplace (3.8 miles).
Is Extended Stay America - Long Island - Melville accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.