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    Quality Inn

    10 W Orvis St, Massena, NY 13662-1815
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    Best prices for your stay
    8/6/2017 8/7/2017
    Savings alert: 31% below average rate

    The price you found is 31% lower than this hotel's average rate of $123/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $123
    $85
    SAVE $38
    $110
    $110
    Traveler (9)
    Dining (3)
    Hotel & Grounds (33)
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    Blue Spruce Motel
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    Overview
    • Excellent14%
    • Very good28%
    • Average22%
    • Poor18%
    • Terrible18%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn
    Special Offer: Choice Privileges Points
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    Econo Lodge
    58 reviews
    #4 of 7 hotels in Massena
     
    Super 8 Massena NY
    262 reviews
    #2 of 7 hotels in Massena
     
    Lakeview Motel and Apartments
    74 reviews
    #1 of 7 hotels in Massena
     
    Blue Spruce Motel
    24 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (97)
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    1 - 5 of 97 reviews

    Reviewed May 12, 2017

    Hotel located in downtown area. Plenty of parking. Check-in not so good. No people person skills. Room cramped & VERY dusty. Had issues with the “free” wi-fi. No one at the front desk could help. They have a choice of free wi-fi & “Premium” wi-fi...More

    Thank Michael D
    Response from QualityMassenaGM, General Manager at Quality InnResponded May 15, 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

    Hotel's Favorite
    Reviewed April 12, 2017

    I needed to visit a client in Massena but wanted to keep the budget under control. I opted for a very affordable super single room at Quality Inn on West Orvis St. The room had a comfortable bed that seemed more like a queen, a...More

    Thank RoadWarriorNH
    Response from QualityMassenaGM, General Manager at Quality InnResponded April 17, 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

    Reviewed April 10, 2017 via mobile

    I have now stayed here twice for extended periods (10 days), and have some caveats about staying here, though alternatives are few. First the good things. Breakfast is provided daily and is rather extensive, but similar to other chains with full breakfasts. The breakfast is...More

    Thank David C
    Reviewed February 13, 2017 via mobile

    I would not recommend this hotel if you have a choice. The walls and doors are all beat up and have holes in them. It reminded me of a college dorm with the smell of marijuana and stale cigarettes on the third floor. My room...More

    Thank John M
    Response from QualityMassenaGM, General Manager at Quality InnResponded February 15, 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

    Reviewed October 31, 2016

    We were in Massena for family weekend. There were limited choices, even though I booked quite far in advance. I can't believe hotels still have double beds. You can not sleep two people comfortably on a double bed. And they put theirs up against the...More

    Thank Stacy M
    Response from QualityMassenaGM, General Manager at Quality InnResponded November 2, 2016

    Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

    Econo Lodge
    58 reviews
    #4 of 7 hotels in Massena
     
    Super 8 Massena NY
    262 reviews
    #2 of 7 hotels in Massena
     
    Lakeview Motel and Apartments
    74 reviews
    #1 of 7 hotels in Massena
     
    Blue Spruce Motel
    24 reviews
    #3 of 7 hotels in Massena
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $93 - $165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Priceline, Expedia, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • St. Lawrence County >
    • Massena
    • Also Known As
    • Quality Hotel Massena ,
    • Quality Inn Massena ,
    • Massena Quality Inn
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    Traveler (9)
    Dining (3)
    Hotel & Grounds (33)
    Nearby
    Sponsored by:
    Econo Lodge
    58 reviews
    2.61 miles away
     
    Lakeview Motel and Apartments
    74 reviews
    4.31 miles away
     
    Blue Spruce Motel
    24 reviews
    1.04 miles away
     
    Super 8 Massena NY
    262 reviews
    .61 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    10 reviews
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    Ask a question
    Questions & Answers
    Kathe47
    June 5, 2015|
    Answer
    Response from QualityMassenaGM | Property representative |
    Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
    0
    Votes
    Room Tips
    "Pick another hotel."
    Read review
    "select the double bed room"
    Read review
    "The rooms on the front face the main street and the back has better views."
    Read review
    "Stay in Potsdam"
    Read review
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