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Stay at the HIE for a competition at Icahn Stadium on Randalls Island. Easy to get to, secure free parking and a well kept HEI. We also used UBER to go into lower Manhattan to go sight seeing, which was about $30 one way. Turned...More
My wife, daughter and me desperately needed a reasonably priced room for the night. All flights at JFK Airport in New York City were cancelled due to heavy storms and rainfall and we found ourselves competing with hundreds of people for a hotel room. The...More
I always like to find something good in everything so I will start off by listing the good things about our 4 night stay while moving my daughter into Ridgewood area. The rooms were decent ( not great) and the staff was very polite at...More
Thank Joanna S
Response from Milanhiex, Manager at Holiday Inn Express Queens - MaspethResponded July 9, 2018
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasn't up to par. We noticed all the reviews regarding your stay and I have emailed you regarding the issues you encountered. Please contact if needed. My...More
The bed was comfy, the room was spotless and the staff was amazing, specially the ladies from breakfast. It is far from the tube station, but there are different buses running next to the hotel. I would definetely go back.
I took my husband to dinner because he was tired from work. Got us a dessert and wine to relax and went back to hotel. When we requested for keys, the manager was so rude asking us to pay for the stay meanwhile they already...More
1 Thank Peaches0220
Response from IHGService, Guest Relations Manager at Holiday Inn Express Queens - MaspethResponded March 20, 2018
Thank you for taking the time to write a review of our hotel. I am sorry to read that the service level of our staff did not live up to your expectations. Please allow me to follow up on your concerns and have...More