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Comfort Inn & Suites Airport

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Comfort Inn & Suites Airport
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149 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Easton, Pennsylvania
Reviewed 1 week ago via mobile

At that time the front desk person was just not at all pleasant. Very talkative and barely heard anything I said. I've given it another chance today , and to my surprise the front desk person was very nice. Informed me of ammeneties and the room was perfect. Comfy beds,coffee and cups. Before ,I had to go down and get...

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Helpful?
Thank Patricia S
Lantana, Florida
Reviewed December 2, 2016 via mobile

I booked this hotel because on the web it said $116 per night. To my surprise it wasn't 116. Almost every night it was a different rate . The first night I noticed there was blood on my sheets I called the front desk only for them to put the same sheets back on the very next morning no follow...

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Helpful?
2Thank Armaort53
MaspethGM, General Manager at Comfort Inn & Suites Airport, responded to this review

As explained to Mr. Ortiz, you are correct there were rate changes. Rates can vary per night and these rate changes were noted on your confirmation letter and your registration card upon check in. Three of the five nights the rate was $116.10. A local discount was provided and when you decided to extend your stay with us we honored...

South Bend, Indiana, United States
Reviewed November 7, 2016

The front desk accommodated us with an early check in and were also quick to alert us to their free shuttle service and locations (airport, restaurants and subway station) it could take us to nearby. The complimentary breakfast was very good and included both hot and cold items. The room included two queen beds with clean linens and plenty of...

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Helpful?
1Thank Chad G
Manteca, CA
Reviewed November 5, 2016

This place is just OK, it was good enough for what we needed which was a place to stay between an international vacation. The coolest thing is the huge cemetery across the street. It's not a bad location and close to a freeway (not sure which one without looking it up). I booked this place because of the free airport...

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Thank jentheqoe
New York
Reviewed November 1, 2016

TL;DR - Cigarette & Pot smoking is A-OK here! Staff rude, unhelpful. No refund when you are driven out of your room by smoke & loud partying. I booked three nights Thurs thru Sunday. Thurs night I arrived late and it was raining. The couple ahead of me at check-in asked for room 420 but it wasn't available so they...

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Helpful?
1Thank fionanyc79
MaspethGM, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for your candid feedback. We apologize for the inconvenience you experienced during your recent visit. I can assure you we are a smoke free property but, unfortunately, our policy was not respected. It is definitely not okay with us and the issue was handled immediately. Again, we apologize and a private message has been sent to you. Best...

Ottawa, Canada
Reviewed October 24, 2016

My husband and I stay here regularly when we visit our daughter in the area. The service is consistent and the hotel provides good value for the money. There is parking available plus shuttle service. The rooms are clean and the area is relatively quiet. We would recommend the hotel for someone visiting the area.

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1Thank Nancy C
Margherita B, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Reviewed September 25, 2016

I'm shocked reading the recent good reviews! Stayed one night and couldn't get out fast enough! Granted we were early for checkin ("NO" rooms were ready yet) but the woman at the front desk had a very unpleasant attitude. Dropped our luggage off and didn't get in until 10 that night. Checked in to our room only to be assaulted...

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1Thank ACKluv
New York City, New York
Reviewed September 5, 2016 via mobile

While the Hotel has a shuttle can, a car is would be a greater convenience because the location is remote from everything except the highway. It is opposite a huge cemetery with views of Manhattan, which was nice but a touch noisy in the early morning from the nearby warehouses. I didn't see any stores on my short walk around...

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Thank ClaireLight888
Toronto, Canada
Reviewed September 1, 2016

2 days after check-out, I was charged for a $250 smoking fee on our CC. We did not smoke in the room at all, so naturally we called and spoke to the Manager, MARGARET. She insisted that she had personally smelled the obvious smell of smoking in our room and would not refund the charge. We had stayed in numerous...

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Thank NYCTraveler0880
Toronto, Canada
Reviewed August 11, 2016

I was kinda freaked out when I first drove up to the hotel and found that it is across from gigantic, close knitted cemetery. Once you are inside you hardly notice the scenery anymore. If you don’t like cemetery, don’t book in Queens; there are tons of cemetery everywhere. Beside the washroom is really small (the kid have to climb...

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Helpful?
Thank Shiko1218
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Comfort Inn & Suites Airport

Address: 60-30 Maurice Ave, Maspeth, NY 11378
Location: United States > New York > Queens > Maspeth
Price Range: $112 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Inn & Suites Airport Hotel Maspeth
Comfort Inn And Suites Airport
Comfort Inn Airport
Comfort Inn Maspeth
Maspeth Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Airport staff and other travelers.
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Questions? Get answers from Comfort Inn & Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 420 seems popular”
 of 5 bubbles fionanyc79, Nov 1, 2016 | Read review
“Quiet place to stay”
 of 5 bubbles F808YTnancyc, Oct 24, 2016 | Read review
“High floor - Parking isn't great”
 of 5 bubbles StephenM134, Apr 17, 2016 | Read review
“Get a room that doensn't look at the cemetery (if you would feel creepy looking t it)”
 of 5 bubbles annavC9007ZT, Jan 5, 2016 | Read review
“We stayed on the lower floor and did not have any issues. Wifi was decent.”
 of 5 bubbles Pistolpetek, Jan 3, 2016 | Read review
5 of 5
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