Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Preskil Island Resort reopens as a "Family Hotel" with family units consisting of 2 separate bedrooms that can accommodate up to 2 adults and 3 children/teens up to 17 years old. Room categories: • Superior: 117 (50m2) • Garden Family: 22 (53m2) • Deluxe: 12 (51m2) • Deluxe Family: 18 (58m2) • Prestige: 34 (44m2) • Junior Suite: 11 (83m2) Number of restaurants: 3 • Buffet restaurant: 240 seats • Mediterranean restaurant: à la carte (120 seats) • Beach restaurant: à la carte - seafood (80 seats) Number of bars: 2 • Main bar • Beach bar Number of pools: 2 Separate pool in family corner • Air conditioning • Minibar • Safe • TVs (2 TV in Family rooms) • Hair dryer • Tea and coffee facilities • Balcony or terrace • Shower in all rooms • Shower and bath in Deluxe Family rooms, Prestige rooms and Junior Suites Conference room Kids club (age limitation 3-12 years)
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French
Location
Pointe Jerome, Mahebourg, Mauritius
Preskil Island Resort
3,541 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Preskil Island Resort is celebrated for its breathtaking location with private beaches and proximity to the airport, offering a tranquil atmosphere and spotless accommodations. Guests have lauded the resort's extensive amenities and the staff's exceptional service, though there are occasional comments on the need for faster service and more dining variety.
While opinions on value differ, with some concerns over extra costs and meal options, the overall experience is one of serenity and professionalism.
Location
Picturesque
Atmosphere
Serene
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive
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I was transferred here from the Solana Beach Hotel mid holiday due to developments with the Covid19 pandemic.
This hotel is only 15 minutes from the airport, however it is not (or at least when I was there) under the flight path and aircraft noise was minimal, however some flights were cancelled.
Many rooms of differing types available most with sea view but some with garden views, the grounds are extensive as was the choice of beach all with sun-loungers and bar service.
Meals were buffet style but ala carte dining was also available but not sampled, fresh food could also be cooked to order such as Omelette at breakfast.
Main swimming pool: very large and warm, smaller pool also available in the grounds equally as warm but just more secluded.
Main beach very sandy and gently sloping, waves were small or non existent, beach/swimming shoes recommended.
Staff here were amazing, very obliging and could not be more attentive, circumstances were difficult during the time of my stay as many restrictions were imposed by the Government due to Covid19, but the staff took this in their stride an improvised when and where required.
Unfortunately many of the hotel facilities closed one by one as the number of guests dwindled, but even on our last day when guest numbers were down to about 15 there was still a very good dining service, bar service and room cleaning, plus the pools were still open but pretty much everything else was stopped or closed.
I could not leave the hotel complex to explore what was locally available for my entire stay due to the restrictions.
Could not fault this place, it has recently been totally refurbished and is immaculate, the grounds are well tended and stocked full of plants not to mention the enormous banyan tree at the entrance.
I would thorough recommend, note this hotel does allow children.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Mar 29, 2020
Good morning 954ChrisS, Thank you for your beautiful review following your recent stay at Preskil Island Resort! We are delighted to read that you had a nice stay among us. Thank you for your kind feedback regarding our services in this time of crisis. Our employees are doing their very best to satisfy all our guests by respecting the hygiene and restrictions standards. Once again, thank you for sparing some time sharing a nice review. We truly hope to welcome you back again soon. In the meantime, be safe! Kind regards, Julie Social Media Executive Southern Cross Hotels
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This is my third stay at Le Preskil and my first stay at the newly refurbished Preskil Island Resort. My family and I spent three nights there for the Chinese New Year of the Rat! As I stepped in the hotel, I was amazed to see this new Preskil completely relooked with important environmental improvement to its structure, and nature friendly. The ceilings of the lounge and other open spaces are cladded with local rustic wooden rods. We had the feeling to be on a peninsula surrounded by water with overflowing pools Everything has been thought to make our stay pleasant. We were welcomed and taken care by a nice team from the front desk while filling in the formalities. The large family bedroom is neat and clean, as is the spacious bathroom and shower. Large open wardrobe with shelves and wicker baskets for storage, pulled by beige curtains. Nice sea view from our sliding glass door and direct access to the beach. Amazed by the contrast of turquoise colour of the towels on the sunbeds. Thanks to the GM, Vincent, for his constant presence in the perimeter of the hotel and his friendly approach with customers. This personal touch makes us feel gratified and special. Thanks also to Rakesh, Mahen for their kind attention to every detail, without forgetting Chef Vivek for the delicious food displayed at the buffet, a medley of choice, cultures and cuisine to suit everyone. We really enjoyed it. We also had dinner at Mosaic restaurant, and appreciated the set of menu specially prepared for us, nicely displayed on a menu card! The Mosaic and 1810 restaurants also propose the menu à la carte for those who want a change. We had our afternoon tea and snack at the Medley bar; which was just fantastic and great sitting by the pools. I surely recommend the Preskil Island Resort to other members of our family and to our friends.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip:Rooms with direct access to sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Feb 5, 2020
Good morning 814maylingv, Thank you very much for your kind review, for your trust & fidelity! We are pleased to read that you appreciated your family stay at Preskil Island Resort and will share your greetings to our team members. We hope to welcome you back soon! Best regards, Julie Social Media Executive Southern Cross Hotels
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❤️ Excellent Service with Outstanding Personnel and Breathtaking Sea Views!!! ❤️ We are here for our quarantine and we have been surprised by the amazing teams here, the excellent quality of service, the variety of full board daily food services, the care taken to make our stay easy and worry-free, the cleanliness, the hotel infrastructure and the beach sea views. 🎉 🌴 🌴 🌴 🌴 🌴 🎉 We recommend Le Preskil Island Resort to all and you will be charmed by its exceptional location. A big shout-out for the amazing service by Team Gerald, Avinash, Benoit, Jean Isabelle, Khooshal, Rakesh and others. You will get a daily call from the F&B Team for your orders which was very convenient. Full Board Service: Breakfast, Lunch, Teatime and Dinner | Delicious Quality Food Daily courtesy call from Reception and Customer Service to ensure all is going smooth. Considerate Health officers checking your temperature twice a day. Lovely Porch and Balcony Area to enjoy the fresh air, sea views and peaceful flora/fauna. The Kids Club provided daily craft package delivery to the room door which was a craze and amusement for the kids. The staffs went above and beyond. Very well organized. Well done! ⭐ ⭐ ⭐ ⭐⭐
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Date of stay: January 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julie Southern Cross Hotels, Marketing at Preskil Island Resort
Responded Feb 5, 2021
Good morning joomrateef, Thank you for taking the time to share your feedback on Trip Advisor and we are delighted to read that you had a superb stay with us. At Preskil Island Resort, we focus on ensuring that our guests are provided with excellent services and that they leave the hotel with a memory to share on; it is clear from your comments that we have met our goal. Once again thank you so much for choosing Preskil Island Resort and do hope that you will choose to stay with us again in the near future. Kind regards, Julie Social Media Executive Southern Cross Hotels
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The island where the hotel is located is beautiful, about 15 minutes away from the airport (which eliminates any possibility of flying drones around it). It is family friendly, has a nice beach and they provide a lot of activities during the day. The spa is one of the best things about the hotel. Rooms are good, with a lot of space and nice view to the ocean.
But there were plenty reasons why, if we ever go back to Mauritius, we wouldn’t stay in Preskil Island Resort again. Ever.
⁃ Be aware that staff in general don’t look very happy to be there. No idea why, but all through our stay we felt we were a bother to them every time we were asking for something (this does not apply though for the people in room service or in the beach activities, they made us feel very much welcome and comfortable). ⁃ Even though both English and French are the official languages in Mauritius, at least in Preskil it is not. The staff constantly speak in French and are not well trained for answering or solving basic needs in English, having gotten different orders from what we asked on the menu (or when asking for plain water) at least once every meal. We got different wines delivered to us, coffee instead or tea, and they once even tried to bring us two bottles of water when we were trying to ask for a bottle of wine (!?). ⁃ Although we asked and it was officially not allowed, every beach chaise lounge under an umbrella had a smoking tray for guests to use. All around us people were smoking, not even minding kids and babies being next to them. We felt the hotel implicitly allowed them to do so therefore you couldn’t complain when smoke got on your face. ⁃ Same as many other places, drinks are charged extra from the meals included. Thing is, they also charge you for water and up front refuse serving you tap water even though it is drinkable (we drank it for our whole stay and no one got sick) ⁃ Be very careful, when doing the check-out, with the details of the charges done to your room. We had more than one mistake: they put on the list a bill from another room number and they clearly didn’t bother to check the name nor the signature; we ordered champagne and a rose for Valentine’s and while we got the champagne the rose didn’t, they charged us a bigger amount than corresponded for the champagne and also charged us for the flower we didn’t receive. And when we asked them to correct the mistakes, it took 5 people, over 45 minutes and us almost being late to our flight basically because of the staff not being well prepared to give quality service.
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Feb 25, 2020
Good morning vrbravo, Thank you for posting your review on Tripadvisor following your recent stay at Preskil Island Resort. We are delighted to learn that you are overall satisfied about your stay. However, we would like to apologize for the disappointment and inconvenience you experienced during the course of your stay. It is clear from your comments that we have failed to meet your expectations and that it is not the Preskil standard that we continuously strive to maintain. We thank you for sharing your constructive feedback which has already been forwarded to the persons concerned who are taking all the necessary action to prevent the same from taking place in the future. We do hope that you would give us another opportunity to welcome you back to Preskil Island Resort Kind regards, Julie Social Media Executive Southern Cross Hotels
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We had an amazing time as a familiy with our 17 month year old. The staff is very attentive, warm and welcoming and professional.
The resort is beautifully designed, newly renovated and spacious with attention to detail. We were amazed by the beautiful restaurants, the carifully groomed gardens with a great mix of flowers and trees and the view over the beautiful blue bays.
We had a room on the ground floor with ocean view that also offered a small garden.
The holiday was made special particularly by manager Iqbal Goolfree, who surprised us with a special dinner menu since my wife mentioned she wanted to try more of the creole food.
On the beach you find plenty of shade and you can try out various water sports and use swim/surf equipment.
We also had a massage in the also newly renovated and beautiful SPA.
It is easy to get to the nearby uninhabited island opposite by boat (external booking, but the hotel will be happy to help you book), where giant turtles live. during the visit we had a very pleasant and interesting guided tour of the island.
You can also go snorkeling directly from the resort or with a boat (that has a glass bottom to spot corals of the reef).
All in all a great holiday and great resort with a holistically aesthetically concept!
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Date of stay: February 2020
Value
Location
Service
Room Tip:Rooms with beach view are great!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Feb 6, 2020
Good morning 250eliasp, Thank you for sparing some time to share your nice feedback on Tripadvisor following your recent stay at Preskil Island Resort. Our dedicated Preskil team work from their heart to ensure that all our guests have the best stay possible where everything exceeds their expectations and we are pleased to hear that your experience with us has been “unforgettable”! Preskil artists are eager to welcome you back at our Resort for yet another magical experience. Kind regards, Julie Social Media Executive Southern Cross Hotels
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We stayed here for 9 nights on our Honeymoon. The rooms and facilities are lovely and food & drink good quality. The 1810 beach restaurant was our favourite, though it was a bit disappointing that it's not made clear you only get one meal here as part of the all inclusive. Whilst the hotel is very nice we were left a bit disappointed from a honeymoon perspective. The candlelight dinner wasn't what we expected. We thought it would be a private table on the beach or at least on the terrace outside of one of the restaurants. But it was a normal table in the restaurant with a different menu. So the food was lovely but we were squashed between two families on a small table. It just wasn't very intimate or private and didn't feel very special. Also, there were no flower petals or a bottle or anything in the room. We've had it before on other holidays so I would have expected it in somewhere that advertises specifically for honeymooners. It's also not made clear in advance that the all inclusive finishes at 3pm on the last day and you have to pay to extend that and the room if you want to. It was quite a difficult process to extend the room despite having already requested at the time of booking. We paid £100 but then had our flight brought forward due to a cyclone so we actually didn't need it extending for as long but we weren't given any money back. Overall, this is a lovely hotel and we had a nice stay but I think it could be even better with a few small improvements.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Feb 5, 2020
Good morning Thank you for sharing your experience following your recent stay at Preskil Island Resort. We are glad to read that you appreciated your overall stay with us and also for acknowledging our warm and friendly artists. However, we are so sorry to hear that you felt so let down and we sincerely apologize for your experience which was somewhat out of our control. Notwithstanding the above, I very much hope that this most unfortunate experience will not prevent you from returning to Preskil Island Resort sometime in the near future. Preskil artists are eager looking forward to welcoming you back again in the near future. Kind regards, Julie Social Media Executive Southern Cross Hotels
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We loved the Preskil Island Resort. Not too big, not too small and right on the beach with stunning views of the nearby Island and Mountains. The pool was great, but the swimming in the coral lagoon was unforgettable. We enjoyed the inclusive water sports including the kayaks (some are glass bottomed!), pedalos and glass bottom boat trip with snorkelling on the reef. Any overnight seaweed was cleared away every morning.
There were many ways to relax on the beach including loungers, sofas and beanbags. We always found somewhere to relax and plenty of areas in the shade.
My son (16) and I stayed in a Prestige Room overlooking the lagoon. Our room was beautifully appointed, huge bathroom with the best shower ever! The room looked brand new, the bed was very comfortable and everything was always spotless. Nothing was too much trouble if you needed something - thank you Rakesh and Ummah for the wonderful housekeeping.
Sooraj made us both feel so welcome in the Medley and 1810 Bar and sharing his knowledge of the island. Reception and Guest Relations were always very helpful, and duty manager Iqbal took time to get to know his guests, providing a First Class Service. Every single member of staff was courteous and efficient.
We enjoyed all of the buffet food. Great selection and freshly prepared. The Mosaic and 1810 a la carte were fantastic too, even on the set menu for all inclusive guests.
Hats off to Filo and the crew on the Cat Cruiser. This was a great way to spend our last day as we were not leaving until the evening. The Cat leaves from the hotel pier - not to be missed. All inclusive drinks, coffee and pastries, BBQ lunch, snorkelling, waterfall visit and time on Isle aux Cerfs. Even though there was a little rain during the sail, the only rain we saw in 6 days, we had an unforgettable trip. Having checked out before we left, the hotel 'Departure Lounge' was perfect for having a shower and getting ready for the airport.
I hope we can return soon as we fell in love with Mauritius and the Preskil Beach Resort. We will be recommending the resort to our family and friends!!
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Jan 26, 2020
Good morning ElaineM3124, Thank you for your lovely review. We are pleased to read that you enjoyed the hotel facilities, the comfort of the room and our pristine location. We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. It is certainly a great reward to read such praising feedback from our valued guests, and we hope for to host you again in the near future to create more unforgettable moments. Kind regards, Julie Social Media Executive Southern Cross Hotels
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We stayed there for 5 nights in December. The spot is beautiful and the rooms are lovely too. Clean and comfortable, and also spacious.
However, we were disappointed by a number of things:
1. The staff seem to be overworked, which results in bad service. This is particularly noticeable during meal times, when it is quite a struggle to get a table and get the attention of the waiting staff. The buffet is crowded and the food is not the best quality.
2. We went for half board (breakfast and dinner included) but we were shocked to see that we were charged for drinking water at dinner time (2 Euros per bottle of filtered tap water!). We found this really excessive and simply poor service, considering that we had paid for dinner service. Drinking water is a basic necessity and we should not be charged for it. I raised this with the staff and the next day the F&B Manager came to my table and told me that "as a favour we will not charge you for water but don't tell anybody". He then lectured me about his long experience in the F&B sector and how water is NEVER included. I was so offended by this. I told him I didn't want any favours and I was annoyed by the principle, and that it was not worth annoying paying customers by making a couple of extra Euros from them in such a pity way, because as a result, we ended spending thousands of Euros elsewhere in extra activities, tours, etc. I just found the whole thing quite petty considering that the place is not cheap and that they charged me for tap water...
3. We didn't like the fact that they allow guests to smoke and drink (from glass bottles etc) by the pool and smoke on the sun lounges on the private beach. It was not pleasant to sun bathe or swim with the smell of cigarettes all around you, especially with kids and in 2020... they should have allocated smoking areas, in my opinion.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Jan 8, 2020
Good morning susanag622, Thank you for posting your review on Tripadvisor following your stay at Preskil Island Resort. We are very delighted to learn that you are overall satisfied with the new concept, the resort facilities and the rooms. However, we would like to apologize for the disappointment and inconvenience you experienced during the course of your stay. It is clear from your comments that we have failed to meet your expectations and that it is not the Preskil standard that we continuously strive to maintain. We thank you for sharing your constructive feedback which has already been forwarded to the persons concerned who are taking all the necessary action to prevent the same from taking place in the future. We do hope that you would give us another opportunity to welcome you back to Preskil Island Resort Kind regards, Julie Social Media Executive Southern Cross Hotels
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Not our 1st trip to Mauritius and based on previous experiences we anticipated the best as before. Beautiful rooms fresh and spacious the Resort beautiful and the beach awesome. Food got a bit too much, no creativity in meals every night seemed to taste the same. The managers are friendly always walking around but I think they need to do more coaching by teaching the waiters how to work faster, happier. The waiters were always busy busy busy clearing up instead of serving they seemed over-worked and tired so it was hard for them to even smile. I think the waiters work really hard and the are under staff and need to consider more waiters. As for entertainment it was boring and same every night, not much to do in the evenings.Going fully inclusive is partially a rip off at Preskil, you get the cheapest range of alcohol and the cocktails are disgusting. Not much of a choice you either drink cheap or pay a fortune for your drinks. We had a family deluxe room my daughters bed was a wooden slab with a couch mattress on it which was really hard and uncomfortable, she eventually shared our bed.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip:Don't settle for the family deluxe if 3 people
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Jan 22, 2020
Good morning Vineshrie M, Thank you for posting your review on Tripadvisor following your stay at Preskil Island Resort. We are very delighted to learn that you are overall impressed with the new concept, the resort facilities and the friendliness of our team. However, we would like to apologize for the disappointment and inconvenience you experienced during the course of your stay. It is clear from your comments that we have failed to meet your expectations and that it is not the Preskil standard that we continuously strive to maintain. We thank you for sharing your constructive feedback which has already been forwarded to the persons concerned who are taking all the necessary action to prevent the same from taking place in the future. We do hope that you would give us another opportunity to welcome you back to Preskil Island Resort Best regards, Julie Social Media Executive Southern Cross Hotels
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As regular visitors to this resort we were a little anxious about our return visit following its renovations. We were absolutely delighted with the results. The change to the hotel and gardens are stunning. The choice of food in the buffet restaurant is excellent and staff are extremely attentive. The Mosaic Restaurant is very good and offers a good selection on the menu with prompt table service. Our trip to the 1810 restaurant was a poor choice on our part, going on a theme night which did not suit us, however our criticisms were noted and subsequently received an absolutely delicious meal on another night. The new bar area is good with a very good pianist that also has a fantastic voice. Mostly service is good but can be a little slack at times. The rooms are of a very high standard and housekeeping faultless. Plenty on offer at the beach and no problem with sun loungers and sunshades. Drinks are provided by a flag system and works very well. For us as returning guests is was great to see that a large number of the staff had been retained and their unfaltering attention to detail brilliant. Our thanks to everybody at Preskil for making our holiday another one to remember. Our special thanks must go to Vidousha, Armand, Prakash and Gerald in the restaurants, Jean Denis on the beach and to Urmmah in housekeeping. We will be back........
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from southerncrosshotels, Manager at Preskil Island Resort
Responded Mar 10, 2020
Good morning I5561YPlindah, Thank you for sharing your experience with us on Tripadvisor. We are delighted to read that you had a pleasant dinner time at Preskil Island Resort and hope to welcome you back soon! Best regards, Julie Social Media Executive Southern Cross Hotels
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Durban, South Africa33 contributions32 helpful votes
A burger will cost 750 Mauritian rupees and a beer is 270 rupees. We were also on half board and ended up eating a lot of snacks from the local supermarket, where you will also find much cheaper drinks. Wine was an absolute killer. The cheapest bottle and 2 beers cost us 2340 rupees on our first night. If you order by the glass, you get a very small 150mls. It was cheaper to drink mojitos at 400 rupees each and at least you got a full glass! I am not sure which country you are flying from, but I suggest you take your full allowance of alcohol with you :)
There are more places to choose from in the Mahebourg area.
PRICE RANGE
$213 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
preskil beach resort mauritius hotel mahebourg, preskil beach hotel mauritius, preskil hotel, preskil beach mahebourg
FORMERLY KNOWN AS
Preskil Beach Resort
LOCATION
MauritiusGrand Port DistrictMahebourg
NUMBER OF ROOMS
214
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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