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Holiday Inn Express Hotel & Suites Malone

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142 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Malone
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Showing 141: English reviews
Binghamton, New York
1 review
5 of 5 stars Reviewed July 20, 2015

I would like to compliment the staff of the Holiday Inn Express in Malone, NY, especially a gentlemen by the name of Kenneth who was at the desk when we arrived. He we extremely helpful, polite, cheerful and very easy to work with. He is a great representative of the company. I would also like to compliment Shauna who works... More 

Helpful?
Thank Marie I
HIEMaloneStaff, Guest Services at Holiday Inn Express Hotel & Suites Malone, responded to this review

Marie, We would like to thank you kindly for the wonderful review that you had submitted in July. Shauna, myself and the rest of the team take great pride in what we do here at the Holiday Inn Express, Malone, NY and very much appreciate the feedback that you have provided. We are very happy that we could make your... More 

Huntsville, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2015

I was attending the N.Y. Maple Summer Tour at the end of June 2015 and arrived the day of the capture of the second of two escaped convicts. The Holiday Inn is the best place to stay if your travels bring you to Malone N.Y. Breakfast area was roomy and tasty concerning that it was a self serve buffet style.... More 

Helpful?
2 Thank Sugarbushhillmaplefa
Saginaw, Michigan
2 reviews
5 of 5 stars Reviewed June 30, 2015

Our stay here was very nice. Staff was great, pleasant and helpful. The breakfast was excellent and Shauna kept everything replenished and the dinning area very clean. We had four rooms and everyone in our party had a good time in the hotel. The swimming pool was especially helpful for entertaining our four year old.

Helpful?
Thank Suzanne C
HIEMaloneStaff, Front Desk Agent at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Suzanne C for taking the time to share your thoughts with us. We are happy to hear that you enjoyed your stay and that Shauna was able to take great care of you and your family during your stay. We look forward to seeing you again. Warm Regards, Mercedes More 

Winchester, Ontario, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 28, 2015

This was my 2nd time here. The first time was with my wife for our anniversary and the 2nd was with my buddies. Both times were to enjoy the Malone golf course. The king suites are very nice and the prices for the golf packages are reasonable. Breakfast in the morning is more than promised. The hot tub and pool... More 

Helpful?
Thank Bill C
HIEMaloneStaff, Front Desk Agent at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Bill C for the five star review. We are very happy to hear that you enjoyed your time at the hotel and at the Malone Golf Club. You kind words have been passed along to the staff and are greatly appreciated. We hope to see you again next golf season. Warm Regards, Mercedes More 

Sleepy Hollow, New York, USA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

We recently stayed at HIE for a friend's wedding. We found it comfortable and convenient. Rooms were spacious and clean. Breakfast was good...really enjoyed the pancake maker. While we cannot compare it to other hotels in Malone, we would definitely return to this one.

Helpful?
Thank Antonia S
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Antonia S for taking the time to write us a review. We are glad to hear you enjoyed your stay with us and are looking forward to seeing you again the next time your in Malone. Best Regards, Toni Preve Front Office Manager More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 2, 2015

This is a great hotel. Its a bit of a surprise to find this hotel in a smaller town like Malone. Very new hotel. Staff was excellent. Very quick check in. Room was very quiet and beds were extremely comfortable. Did not have the chance to sample the free breakfast as I was out the door very early. View out... More 

Helpful?
Thank Chris G
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Chris G for taking the time to share your feedback. We are happy to hear you enjoyed your stay with us and hope that you get the time to enjoy breakfast on your next visit. I will be sure to share your kind words and the great pic you took of hotel view at our next staff meeting.... More 

Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 15, 2015

I drive every year from New Hampshire to renew a license in NYS. I found this gem about 3 years ago and knew I had found a good spot. Clean, welcoming, brightly lit, this place will make you feel right at home. Christine was at the front desk and apologetically informed that the elevator was waiting for a repairman and... More 

Helpful?
Thank Rich L
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Rich L for taking the time to write a review and also for your continued loyalty. We are very happy to hear that you enjoyed your stay with us and your dining experience at Mos Pub and Grill. I will be sure to share all your kind words with Christine and the staff at our next meeting. I... More 

Montreal, Canada
Level Contributor
101 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

If you pass by the city of Malone ,it is the best place to stay. It's clean. The staff is friendly. The breakfast like every holiday inn no complain. Don't go anywhere else I did try them all before. Go for the best!!!!

Helpful?
Thank Bert G
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Bert G for taking the time to review our property. We truly appreciate your feedback. I am very happy to see that you have enjoyed your stays with us. We look forward to seeing you on your future travels to the area. Best Regards, Toni Preve Front Office Manager More 

York, Pennsylvania
1 review
5 of 5 stars Reviewed April 18, 2015

I recently stayed at this hotel while visiting family. The hotel was spotless. Every staff member I encountered asked me how my room was, and if there was anything they could do to make my stay more comfortable. Shaunna in the breakfast area was so friendly and helpful. It was so nice to stay in a hotel where the employees... More 

Helpful?
Thank Audrey S
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Audrey S for taking the time to share your feedback. Your review really helps to sum up what we strive for every day. Every employee here takes great pride in their work and are always looking to help ensure guests have a great stay. I will be sure to share your kind words at our next meeting as... More 

North Mackay, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 4, 2015

A nice new hotel on the way up to Canada! Well located ....room was warm, clean and the bedding was crisp and fresh.. Make sure you ask for a room at the back....snowed while we were there...view was gorgeous! Breakfast area was clean, well located and breakfast as expected for this chain..Good restaurant /bar very close to have dinner

Helpful?
Thank DivaDee15
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank You DivaDee15 for taking the time to share your feedback. We are very happy to hear you enjoyed your stay as well as the view. We look forward to seeing you again on your future travels to Malone. Best Regards Toni Preve Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Malone

Address: 3351 State Route 11, Malone, NY 12953-4713
Location: United States > New York > Malone
Price Range: $133 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Malone 3*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Malone
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