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Red Roof PLUS+ & Suites Malone

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Red Roof PLUS+ & Suites Malone
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255 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Latham, New York
Reviewed 3 weeks ago

Perfect for the location. Wonderful staff, Alexa provided the best customer service, helped wit questions or items needed. Great room as well and amenities all near by! Awesome pizza, delivers. Price chopper acres the street and the staff is very helpful. Alexa provided tons of information that was very great.

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Helpful?
Thank codyj87
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for posting such a spirited review. It is great to hear that Alexa and the rest of the staff were there to provide you with the best customer service. It is also very convenient to have a 24 hour grocery store across the street for last minute supplies. Thank you again for sharing your experience with us and...

Rushville, New York
Reviewed 4 weeks ago

I an in this Motel for the third weekend in a row. The first two visits were in a standard room with 2 queen beds. This current stay is a standard room with a single king bed. Very clean rooms laminate flooring. Recently remodeled rooms. This current stay I noticed a couple of things so I went to see the...

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Helpful?
Thank cnknissen
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for posting such a wonderful review. We are thrilled that you keep returning week after week. I am also glad that Jenna was able to help you out. She does go above and beyond to make sure every guest is welcome and comfortable. I hope you are taking advantage of the Redicard program so you can earn those...

Rockland County NY
Reviewed January 7, 2017

We stayed at this property during the week between Christmas and New Years. WONDERFUL, CLEAN Facility - FRIENDLY, HELPFUL Staff. With the exception of a loud group (that the staff tried to shield us from as much as possible) - we had an amazing stay!

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Helpful?
Thank LynnJimScott
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for taking the time to post a review of your recent stay. I am pleased you found us friendly, helpful and clean. Thank you again, we are looking forward to your return visit next winter as well.

Plattsburgh, New York
Reviewed December 28, 2016

Great location...near stores and downtown. Very impressed with the front desk staff (especially her positive attitude working on Christmas Day). Our room was extremely clean and we had a nice free breakfast in the morning.

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Helpful?
Thank Marianne M
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for taking the time to post a review of your stay. We are conveniently located across from a 24 hour grocery store and have a wine and liquor store in the same plaza. I appreciate your comments regarding the positive attitude of the staff and cleanliness of the property. We take great pride in making every stay a...

Reviewed December 25, 2016 via mobile

Upon our stay in December, my husband went to lay down and use a pillow and found dried blood on it. When we brought the pillow down to the front desk, the woman didn't seem to care, and didn't offer us a discount or even and apology. A tiny hair is one thing, but actual blood, who knows where the...

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Helpful?
Thank Andrea J
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

I appreciate you taking the time to write a review of your recent stay with us. I am happy to hear that you have loved your prior stays and I truly regret that this stay did not meet the basic expectations. I am glad we were able to resolve this for you and it will be our pleasure to provide...

Bronx, New York
Reviewed December 24, 2016

I stayed at the red roof last month visiting family and was very impressed with the service I received and the quality of my stay. The entire staff was welcoming and very helpful. Jenna was extremely thorough at the time of check in and told me everything i needed to know. Also, one of the best stocked breakfasts I have...

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Helpful?
Thank knewborn
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for sharing your experience here with us. We are elated to hear that you were impressed with the quality of your stay and breakfast. We look forward to welcoming you back when you visit Malone again.

Canastota, New York
Reviewed December 8, 2016

I stayed in Malone for about two months for work and I can't say enough about the exceptional treatment by the staff that I received. The staff treated me with respect and even one of the staff named Jenna would greet me by my first name every night when I walked in, you don't see that much anymore. My stay...

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Helpful?
Thank scottninetoes
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for writing such a wonderful review for us. It has been our pleasure to have you with us the last couple of months. We also feel Jenna is a gem to have here as well. She goes that extra mile to make sure everyone has a great stay. The Redicard program would benefit you by earning points toward...

Warsaw, New York
Reviewed December 8, 2016

The room was very clean and well kept. The staff was friendly and helpful. Jenna, at the front desk, was well organized and demonstrated quality skills at that position. The manager, Tina, was very helpful. Kim did a terrific job cleaning the room.

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Helpful?
Thank wchappleo
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for taking the time to post a review. I am glad to hear the staff and myself were able to provide you with a clean and friendly stay. I hope you were able to enjoy some of our complimentary breakfast. We look forward to seeing you again next time you visit Malone.

New York City, New York
Reviewed November 29, 2016

Clean room, comfy bed, basic breakfast included, and hot water. Meets all of my needs when traveling for business. Jenna at check-in was nice and explained where everything was and made sure I had everything I needed.

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Helpful?
Thank ahillmd
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for taking the time to write a review. Did you know we also have a fitness center and coin operated guest laundry? It is great that you were able to have breakfast with us to get you started for the workday. Sign up for the Redicard program and you can start earning points toward free night stays. We...

New York City, New York
Reviewed November 27, 2016

Good choice for business or if just passing through. Clean rooms, easy check-in/out, and very helpful staff (Thanks Jenna!). Beds are average but decent. Small gym available too. Coffee, yogurt, fruits, and other continental items for breakfast. No frills, but very decent.

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Helpful?
Thank NYDCwanderer
Tina T, Manager at Red Roof PLUS+ & Suites Malone, responded to this review

Thank you for taking the time to share your stay with us. I am happy to hear you were able to enjoy the amenities we provide. We are a great spot for business travelers with our Superior king rooms that have a very large desk. We also have Premium king rooms with the large desk as well as upgraded linens...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof PLUS+ & Suites Malone, locally owned and operated for 20 years, is comprised of 3 stories with 60 deluxe guest rooms with interior hallways and 40" TVs. In 2015 we completed a new 3 story addition, where we added a total of 6 new suites, 12 unique double queens all these rooms feature 50" tvs. Which now makes us a 60 room property. We also added an elevator which serves all 3 floors and a fitness center. It has a liquor/spirits store, and car wash adjacent to the building,a 24-hour grocery store, sub shop, and drug store within a 3 minute walk. Each room comes standard with a microwave and refrigerator, along with flat screen televisions. All rooms have access to wireless internet, and there's always fresh coffee brewing in the lobby. The Red Roof PLUS+ & Suites Malone is within 10 minutes of an internationally known golf course, as well as a ski mountain, and a number of historic tourist attractions, and 15 minutes away from the Canadian border. ... more   less 

Additional Information about Red Roof PLUS+ & Suites Malone

Address: 42 Finney Boulevard, Malone, NY 12953 (Formerly Super 8 Malone)
Location: United States > New York > Malone
Price Range: $98 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ & Suites Malone 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Malone Hotel Malone
Super Eight Malone
Malone Super Eight
Malone Super 8
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof PLUS+ & Suites Malone staff and other travelers.
2 questions
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Questions? Get answers from Red Roof PLUS+ & Suites Malone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anyone is wonderful. I can't imagine how great the upper rooms might be. Everything clean and fresh and a wonderful staff as well.”
 of 5 bubbles codyj87, 3 weeks ago | Read review
“First floor was a little noisy - but really fine!”
 of 5 bubbles LynnJimScott, Jan 7, 2017 | Read review
“Premium King Room”
 of 5 bubbles 226mariannem, Dec 28, 2016 | Read review
“We really liked the king suite with work desk, microwave and fridge.”
 of 5 bubbles dkb60, Nov 24, 2016 | Read review
“Ask for Jenna she will treat you right (king Standard) great value!”
 of 5 bubbles Camomam99, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question