The Collective Paper Factory
931 reviews
#12 of 39 Hotels in Long Island City
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3706 36th St, Long Island City, NY 11101-1604
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (326)
Dining (50)
About
#12 of 39 hotels in Long Island City
Location
Cleanliness
Service
Value
The Collective Paper Factory is Long Island City's newest addition to the neighborhood and our first location in New York City. Stay from 1 to 29 nights and experience cozy accommodations in a co-living space packed with unique communal spaces designed to connect, learn and unwind. Formally Paper Factory Hotel.
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Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Happy hour
Outdoor dining area
Special diet menus
Vending machine
Banquet room
Meeting rooms
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
Location
Full view
84Good for walkers
Grade: 84 out of 100
71Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
3706 36th St, Long Island City, NY 11101-1604
Getting there
36th StNew York City Subway2 min
39th AveNew York City Subway6 min
931Reviews56Q+A100Room tips
Reviews
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Popular mentions
I fly to NY regularly and ever since I came across the collective paper factory I have not stayed at any other hotel. I really enjoy their design (rustic and industrial) that you can observe all throughout the hotel. But the reason I always choose TCPF over other hotels is because of the cleanliness of the rooms, the convenient location, and the spacious rooms compared to what you get in Manhattan. The staff is friendly, but I am most familiar with Marijana, I encountered some reservation issues and she swiftly and professionally assisted me in solving the issue and making sure I had an even more wonderful stay by upgrading us to their penthouse, which was a marvelous room with breathtaking views of the city during sunset, and extremely spacious. When it comes to room types I prefer their king room to stay on the economic side, however, whenever I can, I splurge I like to upgrade to their manhattan loft.…
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: manhattan loft is the most spacious room with better corner unit views
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1 Helpful vote
Helpful
At first glance the hotel had potential but it stopped there. Best as I can tell this was once a paper factory that has been converted to a hotel. The floors are all older wood, acoustics in the halls are awful and the rooms appear to have been made with partitions, and in the worst possible use of space. I guess if you are from Europe and are used to tiny rooms, you may feel right at home, but as someone based in the US, this was very disappointing. The electrical outlets were sparse and located in stupid places which made no sense. The windows were not the least bit sound insulated so you could hear every noise outside at all hours of the night. The desk/furniture seemed to come from someone's resale shop (and not in a good way), and the lighting overall was poor as well. On top of all this, the TV was tiny compared to most places I've stayed. It might have been a 27" LCD which again was the wrong size for the room. It didn't feel clean, wasn't lit well, the electrical outlets and TV was a swing and a miss too. Just didn't measure up to the lowest of expectations and I would never stay here again unless there was some kind of amazing affordable suite worth checking out to see if all of the rooms were like this one. Maybe I had a bad room; maybe they are all like this. I don't plan to come back and find out.…
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Date of stay: November 2020Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Probably stay in their largest room or in a different hotel
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1 Helpful vote
Helpful
Response from Amanda GPF , Guest Services / Front Office at The Collective Paper Factory
Responded Feb 24, 2021
Hey Gene S, Thanks for taking the time to give your feedback. Sorry to hear the room wasn't up to the standard you've come to expect from us. We were disappointed to learn of the shortcomings you experienced and would love to assist you with complimentary upgrade to our signature suite next time you visit us. Kindly reach out to us at reservations-pf@thecollective.com and our Hub team and our management will accommodate you the proper way, we promise. Kindest, The Hub team at The Collective
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After my stay for 3 nights, I was charged an extra $80 by the hotel in addition to the rate agreed upon. I booked through VRBO. They never showed that extra charge. Make sure you're aware of any surprise fees.
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Amanda GPF , Guest Services / Front Office at The Collective Paper Factory
Responded Jan 18, 2021
Hi Solotraveler12345xfg, We feel sorry if your folio does not correspond with rate confirmed by the agency you booked with. Kindly contact us at reservations-pf@thecollective.com with few more details (name and dates of stay) and we will be happy to look into this for you. If anything different, off course we will be happy to contact the agency and/or adjust where needed. With love, The Hub team
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Honestly one of the best hotels I’ve stayed at. It’s beautifully decorated and so much artwork- you can have a full blown photo shoot in here. Allison was great on helping our stay more special and accommodated to our requests. Totally recommend it here: It’s close to the city meaning the trains are nearby, rooms are spacious, and more importantly it’s clean.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
I’ve now stayed at this hotel 8 times. Each time I have been genuinely impressed with the level of consideration and service I have received from their staff. The kinder and more considerate I am to them the more willing they are to go above and beyond. Moral of this story, be kind to people. I’ve never had a similar experience with upgrades or communication in any of the 25 other hotels I’ve stayed in in NYC. The hotel is cool, has a neighborhood vibe, and is close to some of the best restaurants Astoria has to offer. You don’t even need to hop on the nearby subway to go into the city. I’ll be back and it’s always the place I recommend. Mariana is damn good at her job! Thanks for the wonderful experience.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Amanda GPF , Guest Services / Front Office at The Collective Paper Factory
Responded Jan 19, 2021
Dear L8671ZCedwardr, We're thrilled to know that we are still your go-to hotel even in these circumstances and that you've enjoyed our Penthouse suite. Is there any better way to say goodbye to 2020?! We are all looking forward to welcoming you on again multiple occasions in the near future and sending love from our team (special thanks for your amazing instagram posts)
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PRICE RANGE
$121 - $277 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkQueensLong Island City
NUMBER OF ROOMS
125
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Claim Your Listing Frequently Asked Questions about The Collective Paper Factory
Which popular attractions are close to The Collective Paper Factory?
Nearby attractions include Kanga's Indoor Playcenter and Cafe (0.2 miles), UA Kaufman Astoria Stadium 14 & RPX (0.2 miles), and Veronica's Bar (0.2 miles).
What are some of the property amenities at The Collective Paper Factory?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Collective Paper Factory?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Collective Paper Factory?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Collective Paper Factory?
Yes, street parking is available to guests.
What are some restaurants close to The Collective Paper Factory?
Conveniently located restaurants include Astoria Seafood, Mundo, and Arepas Cafe.
Are there opportunities to exercise at The Collective Paper Factory?
Yes, guests have access to a fitness center during their stay.
Is The Collective Paper Factory located near the city center?
Yes, it is 0.7 miles away from the center of Long Island City.
Are any cleaning services offered at The Collective Paper Factory?
Yes, dry cleaning and laundry service are offered to guests.
Does The Collective Paper Factory offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Collective Paper Factory?
The staff speaks multiple languages, including English and Spanish.