After my stay for 3 nights, I was charged an extra $80 by the hotel in addition to the rate agreed upon. I booked through VRBO. They never showed that extra charge. Make sure you're aware of any surprise fees.
Honestly one of the best hotels I’ve stayed at. It’s beautifully decorated and so much artwork- you can have a full blown photo shoot in here. Allison was great on helping our stay more special and accommodated to our requests. Totally recommend it here: It’s close to the city meaning the trains are nearby, rooms are spacious, and more importantly it’s clean.
I’ve now stayed at this hotel 8 times. Each time I have been genuinely impressed with the level of consideration and service I have received from their staff. The kinder and more considerate I am to them the more willing they are to go above and beyond. Moral of this story, be kind to people. I’ve never had a similar experience with upgrades or communication in any of the 25 other hotels I’ve stayed in in NYC. The hotel is cool, has a neighborhood vibe, and is close to some of the best restaurants Astoria has to offer. You don’t even need to hop on the nearby subway to go into the city. I’ll be back and it’s always the place I recommend. Mariana is damn good at her job! Thanks for the wonderful experience.
The Collective Paper Factory is located near Astoria, Queens and plenty of great outdoor dining options. It is right by the M/R train stop with close proximity to Manhattan. I stay here often when I'm on work projects nearby. The customer service has been great and Shane at the front desk has been very accommodating. The hotel is located in a historic paper factory building with high ceilings and brick details. The rooms are very clean and the hotel follows cover safety protocols. The communal spaces are nicely decorated with natural light and there is a lovely outdoor space. The vibe of the hotel is artistic/ creative which I enjoy.
Loved this hotel for my staycation very simple elegant and trendy. The best location. Staff was very friendly. Such a nice hotel right outside of manhattan. Will definitely come back again soon when Covid is over.
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