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BEST WESTERN Plaza Hotel

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1,472 Reviews from our TripAdvisor Community

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Showing 770: English reviews
New York City, New York
Reviewed July 12, 2014

I do not recommend this place if you can afford to stay somewhere else. After a 14 hour train ride I was ready for a room and a shower. We arrived at 9:45am (not the hotels fault, it's just the time I got to town) The first ting we saw when we walked in was a nasty entrance rug with...

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3Thank JamiCarter
Whittier, California
Reviewed July 11, 2014

Comfortable stay, staff was very friendly and helpful. Continental Breakfast was good to get the days started. Not too many restaurants close by but food delivery was available from local businesses. Other than the rooms being pretty small everything else was great.

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1Thank MARIA J
Cairo, United States
Reviewed July 10, 2014

Parking claims to be free online, but this is only street parking, which we lost a window over. Breakfast worker great. Front desk guy with the curly mustache was rude, we called him Snidely Whiplash.

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Thank Mandy R
Reviewed July 9, 2014

I was welcomed by very good and friendly staff. It was a little too early to check in, but they directed me to the free coffee as I waited. Check in was quick, less than five minutes. My room was in a very quite looking corner of the 2nd floor. No good view, but quite when I first arrived. Pros:...

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2Thank SaraAlia
Pembroke pines
Reviewed July 9, 2014

The hotel is located in an industrial area that is for the most part pretty safe but not family oriented, if you have small children or startle easily then I would choose a different location. It is conveniently located near the subway that leads directly to Manhattan; about a 2 minute walk to the station and a 7 minute ride...

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1Thank Hotpinkzoo
TORONTO
Reviewed July 3, 2014

We stayed here for 3 nights and were very impressed. Staff is just excellent in providing customer service both at front reception & serving breakfast. Sultana was especially accommodating at breakfast and such a pleasure to greet each morning with her cheery disposition and big smile, a great start to our day . Our room was large and exceptionally clean...

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2Thank LORNA C
Reviewed July 1, 2014

I stayed here for 4 nights. Overall, its a good choice if you are solo/ business traveller, looking for cheaper accommodation as compared to Manhatten, yet with quick subway access to Manhatten. Rooms were spacious & clean. I had a room on the back side of the hotel, which was very quiet & private. Complimentary breakfast was good enough, though...

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Thank Niraj P
Milwaukee, Wisconsin
Reviewed July 1, 2014

Have stayed here multiple times in last few years. Manager and staff know how to treat people well. Hotel is two blocks from subway convenient to Manhattan. This time, they seriously improved their former mediocre breakfast items and increased space to avoid breakfast time traffic jams. A good move. Will return again next trip.

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1Thank stpeterusa
Baltimore, Maryland
Reviewed June 29, 2014

The hotel was decent for the NY price. The best part is that it is right across the street from the subway. Very Convenient! The hotel itself is as expected for the price, but it is livable for a short stay. It was clean and had a complimentary continental breakfast. I'd stay here again.

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2Thank crimson4cream
Reviewed June 25, 2014

... kumar was probably the most accommodating, friendly, and helpful hotel employee I've come across so far, which says a lot because I travel and stay overnight in many hotels on a regular basis for my job. Definitely dedicated to helping others..I was shocked with how willing he was to actually work hard while on the job...very motivating. Thanks Kumar,...

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Helpful?
Thank Michael G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Location: United States > New York > Queens > Long Island City
Price Range: $90 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#3 Best Value Hotel in Long Island City
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Plaza Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have only been in one room at this hotel, but I'd suggest a room more centre, on any level, just so that you have a good wifi connection.”
 of 5 bubbles 845andreao, 1 week ago | Read review
“Rooms on the street side are noise.”
 of 5 bubbles Wait888, 3 weeks ago | Read review
“Stay here to save money.”
 of 5 bubbles DrGreenThumb, 4 weeks ago | Read review
“Room facing away from street for daytime quiet.”
 of 5 bubbles billdW7057FR, 4 weeks ago | Read review
“Book ahead of time and join the Best Western Rewards Program”
  • View from hotel
 of 5 bubbles FernandoRodriguez51, Oct 29, 2016 | Read review
5 of 5
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