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BEST WESTERN Plaza Hotel

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1,326 Reviews from our TripAdvisor Community

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Showing 708: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

When we arrived at around 9pm we were told that there was "a problem with the water in our room", well, as I know from the booking platform that we booked the last room they sold and due to our arrival time I most likely think they simply overbooked and unlucky for them everyone showed up that day. So far... More 

Helpful?
1 Thank Hansie303
Pune, Maharashtra, India
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Being 200ft from a metro station in a city like New York was the best part. It was really just 10mins from downtown. Rooms were clean and breakfast was decent as well. They stored our luggage for $1 a bag too which was very helpful.

Helpful?
Thank Neha M
Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Really happy with our stay. Hotels in NYC aren't cheap and I was pleased to find a reasonable rate at a hotel that met our needs: continental breakfast (important for our family of 5), free wifi (good to keep up with work), close to the subway (within walking distance of several stops) and beds for everyone (small room, but it... More 

Review collected in partnership with Best Western

Helpful?
Thank Sharalee P
Deltona, United States
1 review
5 of 5 stars Reviewed 1 week ago

Only complaint was I did not like paying $19 to pay to park . Friendly staff and the room was great. The bed was nice and the shower although I had some issues turning it on was nice. I would stay at a Best Western again but not in the city because I did not like to pay to park... More 

Review collected in partnership with Best Western

Helpful?
Thank David F
Bwplazalic33143, front desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We apologize, for any incoviencence you had with the parking.We appreciate you taking the time to write about your experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again! Sincerely, Best Western Plaza Hotel More 

Cairo, Egypt
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A nice clean hotel... An affordable price too. Parking is not available for all cars, but street parking was fine. Breakfast buffet was a bit basic but efficient. The room was fairly furnished with a small empty fridge and a flat screen TV. the free wifi in room was a bit strange, as you got to login each and every... More 

Helpful?
Thank ghonaimy
Bwplazalic33143, front desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time out to write review of our hotel. Come visit us again soon. Sincerely, Best western Plaza Hotel More 

Montreal
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night before my early morning flight from LGA. Room was very comfortable & spacious. Clean but not spotless. Staff was friendly. I didn't use any other amenities nor the free breakfast. Uber was a quick 15 minute ride to the airport ($16). My room had a lousy view but that is not what I was looking... More 

Helpful?
Thank AMontrealer
Bwplazalic33143, front desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We apologize that you did not enjoy a satisfactory stay with us. Your review allows us to focus on improving specific departments. Hope you come back soon. Sincerely, Best Western Plaza Hotel More 

Boston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The advantage of this hotel is its location so close to a subway station very close to Manhattan. The service is good, the rooms are clean, the breakfast excellent. The surroundings are not appealing but price and location make it a good bargain.

Review collected in partnership with Best Western

Helpful?
Thank Rosa H T
Bwplazalic33143, front desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time out to write review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Sincerely, Best Western Plaza Hotel.. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable hotel room with great staff at hand for all your holiday needs. Great breakfast on offer too! We loved it here and would definitely use this hotel again! Also had a fantastic view of the Empire State Building and Brooklyn bridge from our room 👍🏻

Helpful?
2 Thank Louise M
Bwplazalic33143, font desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Plaza Hotel More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our group of 19 Girl Scouts stayed here for 4 nights. The hotel is clean, the beds are comfortable and hot breakfast is included! Breakfast included pancakes, eggs, turkey sausage, bagels, danish, fruit, cereal, juice, coffee and milk. We filled our water bottles every morning from the ice machine and water in breakfast area. The subway to Manhattan is only... More 

Review collected in partnership with Best Western

Helpful?
Thank praticiam
Bwplazalic33143, front desk agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again soon! Sincerely, Best Western Plaza Hotel More 

The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago

Affrodable New York Hotel. Close to the metro and easy access to all main attractions. Excellent room, with an excellent view. We stayed at the top floor of the hotel.Excellent breakfast service is included in the price.

Review collected in partnership with Best Western

Helpful?
Thank Jan/hielema K
Bwplazalic33143, Front Desk Agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review of your stay at our hotel. Your lodging experience is very important to us and we are extremely happy that you had a great stay. We thank you for choosing us for your hospitality needs and look forward to seeing you on your next visit to our city. Best regards, Stephanie... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st Street, Long Island City, NY 11101
Location: United States > New York > Queens > Long Island City
Price Range: $130 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Agoda, Best Western + Iniative, Orbitz, Odigeo, Otel and Travelocity so you can book your BEST WESTERN Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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