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Country Inn & Suites By Carlson, New York City in Queens

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40-34 Crescent Street, Long Island City, NY 11101
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Country Inn & Suites By Carlson, New York City in Queens
Country Inn & Suites By Carlson, New York City in Queens
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1,512 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Long Island, New York
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

As soon as we walked into the lobby and saw the grease-stained seats, we knew this was not going to be our usual hotel experience. Although we had a set price obtained from corporate and paperwork to back it up, the check in clerk tried to get us for a higher price. After a bit of explaining and showing our... More 

Helpful?
Thank MeloPeach

Travelers are raving about these Long Island City hotels

Thessaloniki, Greece
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Counting the price and the proximity to Manhattan, it is an "OK" choice. But just OK. No something extraordinary. IF YOU COMPARE WHAT YOU PAY AND WHAT YOU GET it is a good choice to stay in New York City area It is a "tired" hotel. Need a renovation. Small room with a micro, coffee macine and a SMALL freeze.... More 

Helpful?
Thank LoisGR
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Long Island City, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

The only thing that I can say is that the place was not as good as it was stated staff was not adequate at there job or with the knowledge of there facility the only reason to deal with the location is if they are giving discounts

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank K6296OJjonathanr
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We greatly appreciate your time in bringing a number of important matters to light and we hope that you... More 

Edmundston, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our family was travelling on a budget from Canada to visit Manhattan. Manhattan hotels were a lot more expensive. We decided on this one because of the price and close proximity to the subway. Our room was on the 6th floor. We had 2 queen beds, a fridge and microwave. Pros: -daily parking offered on the next block for $20/day... More 

Helpful?
2 Thank Shawn D
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Rudest staff I've ever seen in my life, when I made the reservation like 1 month ago it never said in the hotel policy that I had to be 21 to make a reservation and the guy in the front desk did not take me in because I was one day away from being 21 only one day, I told... More 

Helpful?
Thank Joshua G
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

A decent hotel with a decent breakfast buffet, a decent bed and a noisy hot water shower. Stayed here for 3 days. The good thing is, the hotel location is only 5 minutes walk to Queensboro Plaza Train Station. Other than that, there's nothing much going on around the place. - They served the same food for breakfast. - The... More 

Helpful?
Thank sh_gza
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

Jasper, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel needs an urgent remodeling. Carpets are very dirty everywhere. Sheets and towels are very old. Walls are dirty and wallpaper is falling apart. Web page show appealing pictures of hot breakfast, but is was terrible. Noting close to the pictures. Juice machine broken. Crowded place with no place to seat.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Ricardo E
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We greatly appreciate your time in bringing a number of important matters to light and we hope that you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101
Location: United States > New York > Queens > Long Island City
Price Range: $124 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, New York City in Queens 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City
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