THE VUE, AN ASCEND HOTEL COLLECTION MEMBER $102 ($̶1̶3̶2̶) - Prices & Reviews - Long Island City, New York

the rooms are clean, but very very small, two small fun beds and not much room to walk, not much privacy, as the bathroom walls are see thru, kind of a misting over a new york sky line, but you can see thru them, and the shower so if you are going with friends be aware. Ever the…

Date of stay: December 2018

Response from The Vue H, Front Office Manager at The Vue, an Ascend Hotel Collection Member

Responded Dec 17, 2018

Dear Guest We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, General Manager The Vue Hotel

I really wanted to like this hotel, and in some ways, I did. It attempts to provide the comforts of a trendy boutique hotel, but doesn't quite follow through in every way. I booked a standard king room. Be aware that some rooms (including mine) don't have the glass bathroom…

Date of stay: October 2018

Response from The Vue H, General Manager at The Vue, an Ascend Hotel Collection Member

Responded Dec 10, 2018

Dear Aaron Thank you for your feedback from your stay. We are sorry that your stay did not meet your expectations and have addressed your comments with the housekeeping and guest services staff of the property. I am concerned to learn of what had occurred in relation to your stay and we will take action in remedying these issues. Sincerely, General Manager The Vue Hotel

Not what I expected

If you've stayed on Choice Hotels chains, this would feel more like a quality inn than an Ascend Collection. First the good: it is 1 block from train station location is ok, The bed is comfortable to spend the night, there is free breakfast but it is very basic. Hot options…

Date of stay: October 2018

Response from The Vue H, General Manager at The Vue, an Ascend Hotel Collection Member

Responded Nov 12, 2018

Dear Guest We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, General Manager The Vue Hotel

Almost perfect

This is a great little hotel just 2 stops from Manhattan on the F train. The room and amenities were great. Breakfast was good, with a selection of hot and cold foods. Front desk staff were helpful. The only drawback is that there is almost nothing in the surrounding…

Date of stay: October 2018

Response from The Vue H, General Manager at The Vue, an Ascend Hotel Collection Member

Responded Oct 29, 2018

Dear Cassandra We apologize that you did not have an excellent stay with us here at The VUE . We hope that you visit us again so that we will be able to recommend better transportation options, as well as various restaurants, bars, shopping, and art galleries within walking distance of the hotel. We do appreciate your feedback. Sincerely, General Manager The Vue Hotel

Disappointing

The room size was normal for a NYC hotel, but it smelled. The breakfast sausage & eggs were stone cold, lots of substandard pastries, bad orange juice. Only one slow elevator. Bed, linens, towels were fine. The view was nice.

Date of stay: October 2018

Response from The Vue H, General Manager at The Vue, an Ascend Hotel Collection Member

Responded Oct 22, 2018

Dear Guest Thank you for staying with us at The Vue Hotel . On behalf of our team we would like to apologize for not meeting your expectation. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager The Vue Hotel

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King Room

Vista hacia Manhatan desde la habitación

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Hi what’s the parking situation like.. how much should I expect to pay for parking ?

There is no designated parking at the hotel, there are places close by but they are very pricey.

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Hello. I have a question that requires a response from the Vue staff. My 19 year old son is travelling to New York in December with his 18 year old friend. I called the hotel directly and spoke with someone in reservations to inquire about the minimum check in age. I was told it is 18. Relying upon this, he purchased a prepaid, non refundable reservation. Subsequent to the reservation being made, I was reviewing the questions asked here on Trip Advisor and I noticed the minimum age question was asked and the Vue staff responded that it was 21. 1) Is he going to have an issue checking in as a 19 year old? He has his own credit card and as stated, the reservation is paid for. I could sign a waiver if needed to enable him to stay. If he is allowed to stay, can I please get the name of someone we can use as reference for authorizing his stay? 2) If he is not going to be allowed to stay at the hotel, who can I talk to to get a refund for his prepaid, non cancellable reservation? I know I could call the hotel directly, but I would prefer a written response. Thanks

I would be writing a waiver for him, I assume they'll accept that. I personally had no troubles with the hotel staff - they we're nice to me. In terms of refund - the hotel is also part of the hotel chain Choice Hotels - where I would refer to if 2 would would happen (I am sure it would put a bit pressure on ... as they're interested in fair and good reputation.