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Quality Inn

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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here overnight after a day of shopping in Niagara Falls area. This hotel is further away than the cluster of hotels in the shopping hub, but the drive was worth it for the cheaper rate. For the same price in the Niagara Falls area, I'd get a run down motel...no thank you! This hotel was nothing fancy, but the... More 

Thank Anna M
Lindley, New York
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was fine. Very clean and quiet. It was hot while we were there with no adjustments to the AC so we couldn't get the room as cool as we wanted for sleeping. The staff was pleasant and the breakfast good.

Thank kstever
Kolkata (Calcutta), India
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago

I am literally mortified by their service. Its been 3 weeks since I have been trying to contact the manager regarding an issue related with my stay at the hotel but the manager does not respond. I have spoken face to face at the front desk, left the manager an email, a voice mail but even after 3 weeks I... More 

Thank shazmekool

Travelers are raving about these Lockport hotels

Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice value, clean, nice hot continental breakfast, coffee all day, very quiet inside room. Convenient location. A nice restful nights sleep, lots of pillows. Cable tv. Plenty of shopping of all kinds near by.

Thank 1Robinsnest
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

My husband and I stayed for 4 days with our 80lb puppy. Clean spacious room w/ king bed, sofa bed sleeper, large bathroom with huge jacuzzi. Pet friendly with a large grass field behind the facility. We did a lot of searching of the area for pet friendly hotels and I believe it is the only one in the Lockport... More 

Thank Jessica Y
Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 23, 2016

Walking back in time is all I can think of with the hotel. The U shaped hotel that looks down into nothingness. Reminds me af what it must have felt like when the lions were unleashed onto their victims. The dreariness of the front desk and check in is only surpassed but unt unacceptable room conditions complete with stained chairs... More 

Thank LouLicata
Toronto, Canada
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 22, 2016

If you're travelling with a dog, or have no pet allergies, I'd highly recommend this hotel. Rooms were huge, bathrooms huge and clean, rooms quiet, staff are helpful. Sure, there is older decor in the rooms, but the incredibly spacious suites and sheer value for money make up for that, and then some. However, if staff tells you that one... More 

Thank RamblingGal42
Vancouver, Canada
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 29, 2016

I unexpectedly stayed here for one night on a business trip. The hotel is dated but not fully run down. The front staff were very kind. I was in a ground level room which I did not like but as it was only one night I chose not to ask for a change. I was in what I'm assuming was... More 

Thank Loraul V
Albany, New York
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 20, 2015

I was in town for the weekend and there's not many choices, so I flipped a coin and ended up staying at this Comfort Inn. The place was nice enough on the outside, and the lobby area. The staff was very friendly, which I always appreciate. The morning breakfast was kept stocked with fresh hot food, and was ok. It's... More 

Thank The_Redbeard
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

Friendly, accommodating staff. Dated hotel but clean with all amenities. Rate as 3 due to breakfast leaves a lot to be desired, extremely weak coffee, and unpleasant morning crew. A good place to stay for convenience, price, and basics.

Thank Eva B
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Business Center/Function Rooms (2)
Dining (10)
Room/Suite (11)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 551 S Transit St, Lockport, NY 14094-5932 (Formerly Comfort Inn)
Location: United States > New York > Lockport
Price Range: $70 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 50
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Also Known As:
Comfort Inn Lockport
Lockport Comfort Inn
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