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Quality Inn

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551 South Transit Street, Lockport, NY 14094 (Formerly Comfort Inn)
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Walking back in time is all I can think of with the hotel. The U shaped hotel that looks down into nothingness. Reminds me af what it must have felt like when the lions were unleashed onto their victims. The dreariness of the front desk and check in is only surpassed but unt unacceptable room conditions complete with stained chairs... More 

Thank LouLicata
Toronto, Canada
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you're travelling with a dog, or have no pet allergies, I'd highly recommend this hotel. Rooms were huge, bathrooms huge and clean, rooms quiet, staff are helpful. Sure, there is older decor in the rooms, but the incredibly spacious suites and sheer value for money make up for that, and then some. However, if staff tells you that one... More 

Thank RamblingGal42
Vancouver, Canada
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 29, 2016

I unexpectedly stayed here for one night on a business trip. The hotel is dated but not fully run down. The front staff were very kind. I was in a ground level room which I did not like but as it was only one night I chose not to ask for a change. I was in what I'm assuming was... More 

Thank Loraul V

Travelers are raving about these Lockport hotels

Albany, New York
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 20, 2015

I was in town for the weekend and there's not many choices, so I flipped a coin and ended up staying at this Comfort Inn. The place was nice enough on the outside, and the lobby area. The staff was very friendly, which I always appreciate. The morning breakfast was kept stocked with fresh hot food, and was ok. It's... More 

Thank The_Redbeard
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

Friendly, accommodating staff. Dated hotel but clean with all amenities. Rate as 3 due to breakfast leaves a lot to be desired, extremely weak coffee, and unpleasant morning crew. A good place to stay for convenience, price, and basics.

Thank Eva B
Columbus, Georgia
Level Contributor
186 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed September 28, 2015

I had a good experience at this motel. The staff was very friendly. The hotel was clean and recently renovated. Wifi was free and worked well. Rooms were quiet. The breakfast that they provided in the morning was filling,

Thank Rev Johannes M
Largo, Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 17, 2015

Great hotel close to our friends in Lockport, NY. WE stayed for four days and were greeted and treated very well. Room was clean and we had no problems with the room. Beds were comfortable and TV was a newer flat screen. This has been our history with Comfort Inns. We had a great time and the wedding was a... More 

Thank Jondeba
Nottingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2015

Stayed for 4 nights to cover Niagara Falls area. Falls about 30min drive away. Lots of restaurants about covering all tastes. Main Lockport centre 5 mins by car with caves and canals and shops. Hotel very clean and staff fantastic. Room nice size and mainly quiet. Good choice for breakfast but only a few tables so can get busy. Would... More 

Thank Lucy M M
Syracuse, NY
Level Contributor
148 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed August 20, 2015

Stayed in a room w/two double beds. Both had 4 pillows on each: two "hard" and two "soft". Clean, comfy beds. I used the air conditioning and it worked just fine. Quiet and my room was quite close to the pretty front lobby. Ample parking. Front Desk Manager was welcoming and helpful, as was the breakfast lady, who checked me... More 

Thank Johanna56
Lancaster, New York
1 review
3 of 5 stars Reviewed July 30, 2015

I booked 15 rooms approximately 6 months ago for my daughters wedding. They would not hold rooms as a normal hotel; does and let guest call and make reservations. I had to guarantee all the rooms on my credit card. I then was told rather than the normal 24 cancellation policy I had to give them 2 weeks notice for... More 

Thank Patti L
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62 photos of this hotel

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Bathroom (7)
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Business Center/Function Rooms (2)
Dining (10)
Room/Suite (11)
Hotel & Grounds (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Concierge
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 551 South Transit Street, Lockport, NY 14094 (Formerly Comfort Inn)
Location: United States > New York > Lockport
Price Range: $70 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn Lockport
Lockport Comfort Inn
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