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Best Western Plus Lockport Hotel

267 reviews
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Traveler (56)
Room & Suite (13)
Dining (10)
Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor5%
  • Terrible4%
Travelers talk about
“pancakes”(14 reviews)
“front desk”(33 reviews)
“niagara falls”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Lockport Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)Write a Review
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Traveler rating
112
77
46
16
12
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LanguageEnglish
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77
46
16
12
Show reviews that mention
All reviewspancakesfront deskniagara fallsnew yorksausagethe breakfast areapotatoesvisiting familythe beds were extremely comfortablebest westernspancake makernice indoor poolgreat breakfast in the morningfree breakfasta great place to stayhome away from homenight stay
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1 - 5 of 263 reviews
Reviewed 2 weeks ago

Looks as though the motel was updated in the past 5 years. The room was comfortable and the bathroom updated with stone countertop plus stone walls around tub. The shower made noise when hot and cold water was mixing. TV was adequate with a basic...More

Thank jgemza
Hotel's Favorite
Reviewed August 30, 2017

Without getting into to much detail, I ran into a situation where I ended up with no vehicle, no money and no cell phone. All I had was my Driver License.Thankfully someone let me use their cell phone and I was able to contact my...More

Thank Patrick M
Response from David E, General Manager at Best Western Plus Lockport HotelResponded September 7, 2017

Thank you for taking time to review the BW Plus Lockport Hotel from your recent stay. I can't thank you enough for identifying Pam and her efforts to make things as right for you as she did. She is an outstanding employee, not to mention...More

Reviewed 2 weeks ago via mobile

Used points to stay over while visiting family in Lockport. Huge, former Holiday Inn, now Best Western Plus. Convenient to shopping and amenities. On busy Transit Road. Stayed here in snowy winter, hotel had only 10 guests. While facility has seen some renovations, hotel felt...More

Thank Norjean
Reviewed 2 weeks ago

I greatly enjoyed my stay at Best Western Lockport, the cleaning maids were polite and did a good job of cleaning my room, the breakfast had a variety of food and the location was quiet enough for me to sleep well at nigh. Highly recommend...More

Review collected in partnership with Best Western
Thank Florin N
Reviewed 4 weeks ago

The BW Plus Lockport is a old landmark. It hasn’t been upgraded in decades and continues to show its age. It is clean and dependable. Bathrooms are small. Room decor is dated and the walls are separating from the building. Reliable but dated.

Review collected in partnership with Best Western
Thank Anthony C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$75 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$75 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (56)
Room & Suite (13)
Dining (10)
Pool & Beach (3)
Hotel & Grounds (28)
Bathroom (8)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Alisha L
December 22, 2016|
Answer
Response from David E | Property representative |
Good Morning & Happy Holidays! The Best Western Plus Lockport Hotel does offer a tremendous complimentary Hot Breakfast Buffet daily from 6a-930a. Unfortunately my hotel does not have Jacuzzi rooms or a Hot Tub. We have a... More
1
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Room Tips
"Try to stay away from rooms that are next to the main lobby."
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"Stay away from the downstairs wing that includes rooms 120-132---noisy and doors slam constantly!"
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"Ask not to have a view of a brick wall, if it matters to you."
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"I like the first floor but there are entrances everywhere, All roads lead to..."
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