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Fairfield Inn Syracuse Clay

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Fairfield Inn Syracuse Clay
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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

A friend and I live in the area but wanted a girl's night away. The front desk manager, Megan, was so unbelievably sweet!! I had mentioned it was my friend's birthday over the phone and there were birthday balloons, cookies, and a card in the room when we got there! Rooms were very clean and well kept. I requested a... More 

Helpful?
Thank Carly S
New Britain, Connecticut
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Typical Fairfield Inn hotel, with nice spacious rooms, clean, well kept, good breakfast. Very nice staff. I had misplaced an item elsewhere and the lady at the front desk was very helpful. Good location.

Helpful?
Thank SuMurph
Albany, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in with an Expedia reservation. We were supposed to have a king room with a pull out sofa. We were not able to make an changes through the front desk, as we only had a king room. I would suggest booking through the hotel directly. Rooms appeared clean, however I did notice a couple of gray bugs with... More 

Helpful?
Thank SarahLillie
Megan B, Manager at Fairfield Inn Syracuse Clay, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you had at the hotel . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Upholding my commitment... More 

Ontario
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a golf/shopping weekend and it was awesome. Checkin was fast and easy, rooms were big and clean. Free Breakfast was a great way to start the morning. Express checkout was awesome. Parking was plenty and its close to a lot of shopping and restaurants.

Helpful?
Thank shadow0966
Half Moon Bay, California
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 12, 2016

This property is consistent with the Fairfield Inn brand. Room was clean, nice large bathroom and shower. Comfortable bed and good Internet service. The breakfast area looked like what you would expect. Muffins and juice were good as usual and friendly staff. Full disclosure: I am a platinum elite member so picked this location because it was a Marriott and... More 

Helpful?
Thank ejlwireless
Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

I am a platinum Marriott member. I stay in close to 200 Marriott a year. I can't say enough good things about this hotel. The way they treat their customers is to be praised. Example: One of my teammates was asking for Starbucks and realized it was a little out of the way based on time for work. The hotel... More 

Helpful?
Thank Skip B
Sedona, Arizona
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 29, 2016

Here for one night on road trip. Very adequate facility if somewhat dated. Staff friendly and helpful. Right off freeway and easy access. In an area with lots of shopping and eating establishments. Stay in over 75 Marriott properties each year and felt that the price here was high for what was offered. Have stayed at much nicer properties for... More 

Helpful?
Thank Micki B
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 26, 2016 via mobile

We just checked out this morning from this location. Building is a little dated, but the rooms are clean and the staff is very friendly. Extra mention to Judy, who is managing breakfast this morning. She was working very hard to keep up with the full capacity crowd, but greeted everyone with a smile and made sure everyone had what... More 

Helpful?
Thank hd919ny
Kingman, Kansas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

This hotel is very nice and clean with soft beds. Bathroom door was in the way. You had to have it closed if you wanted to shower cause the toilet was in the way. TV channels were good and the free Internet was ok. I am not gold yet so I did not get the faster Internet. There is alot... More 

Helpful?
Thank Eric D
Houston, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed May 18, 2016

First I must say that the people working here were very nice. However, this place needs some serious updating! Our biggest problem was that we were staying here for our daughter's graduation from SU and we could never get our room cleaned. Three of the five nights we stayed here our room wasn't cleaned until we complained. Their excuse always... More 

Helpful?
Thank Kvantass
Megan B, Front Office Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Syracuse Clay with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 State Route 31, Liverpool, NY 13090-1311 (Formerly Fairfield Inn Syracuse Liverpool/Clay)
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $134 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn
Hotel Style:
#4 Business Hotel in Liverpool
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