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how a Holiday Inn can be this poor. Checked into my room around 7 on a Friday. Temperature in the room was approaching 80 degrees even though the thermostat was set to 65. Turned fan on to high and went out to grab a bite...More
1 Thank SirVayR
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded November 19, 2017
Thanks for choosing to stay with us and sharing your candid feedback! We're glad to know that you're able to relax thanks to our quiet rooms and comfortable beds. I'm very sorry to learn though that your room was too warm for you...More
Went for the night and went to the NYS Fair. Stephanie helped answer all of our questions completely with just a couple of phone calls. She arranged for a early check in and a refrigerator. The free shuttle to the Mall was prompt, no waiting,...More
It's a treat to stay at the hotel where the Irish dancing competition is being held, which is why we choose to spend the extra money to stay here instead of going to a cheaper one. Unfortunately, there was no free breakfast, no fridge, wifi...More
Thank Kim A
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded November 12, 2017
Hi Kim A,
Thank you for staying at the Holiday Inn Syracuse - Liverpool - Exit 37 and for taking the time to share your experience with us. We are delighted to read that you found our Wi-fi connectivity to your liking. However, I'm sorry...More
After visiting Niagara Falls, we arrived at the hotel late. We were very tired and decided to eat at the hotel. We had a wonderful waitress (October 8) who guided us on the menu choices. She realized we were tired and it was late so...More
We stayed at the Holiday Inn for three nights for the Empire State Marathon in Syracuse, New York. The runners' room rates were OK, but we were surprised to see small double beds instead of queen beds in each room.
I needed a handicap-accessible room...More
Thank Denise D
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded October 24, 2017
Dear Denise D,
Thank you for your recent stay with us and reviewing our property. I am sorry to learn you were not satisfied with the room you received, specially with the amenities provided. It is regrettable that we fell short of your expectations. We...More
$88 - $179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Liverpool
Non-Smoking Rooms ,
Number of rooms
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