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Holiday Inn Syracuse/Liverpool Airport Hotel

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Holiday Inn Syracuse\/Liverpool Airport Hotel
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181 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Jacksonville
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was acceptable- clean and friendly. Not much in the surrounding area. The bathrooms are super small. Hotel was very service oriented. Front desk was great. Bed was comfortable; sheets were old but CLEAN. Hallway noise was loud in the mornings.

Helpful?
Thank Jenn1115
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for five nights when attending a convention. The free shuttle to and from the airport was brilliant and the room was large and clean and yes, the bathroom was a tad small but hey, how much time do you spend in there. The staff were pleasant and helpful with a special mention for Mike and Juaneice (very... More 

Helpful?
Thank lynniepoo2015
Potsdam, New York
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this location because of its proximity to various other locations we need to visit during a two-day trip. Easy access, very courteous staff, very small, cramped but functional bathroom. Good air handling. Satisfactory 2 double beds. Poor positioning of room furniture. Free wi-fi worked fine. Excellent but expensive breakfast (not free) in hotel restaurant (veggie skillet with toast,... More 

Helpful?
Thank Mornseer
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We did a reservation but we couldn't stay there , the smell of mold was in every room they try to accommodate us. Receptionist was very friendly and tried to find better room for us and ended helping us to book a room at hotel beside their location .

Helpful?
Thank Silvia G
Kingston
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Close to the thruway so i90 and the highway to canada Grounds of this hotel are lovely. Attached to this is a Staybridge. If you are travelling with a family it is worth checking that out. The only thing, the windows in the room don't open. There is an outside patio, where , I ate my breakfast after getting takeout... More 

Helpful?
Thank WASKingston
Erie, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was driving solo to Lake Placid New York from PA around 11pm. I had to stop. I got off I-90 and went thru the toll and BAM the hotel stares you in the face! I called and talked to Albert. The hotel wanted close to $200 for the night.! I only needed 6 hrs of sleep and I will... More 

Helpful?
Thank LouisEdward68
Nashville, Tennessee
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

We stayed here while passing through from Buffalo to Boston. Very old hotel that needs updating. The staff were nice and the pub downstairs was probably the best, but the hotel itself is old and outdated. Musky smell throughout. The strip mall with some decent stores down the street gives it the 2nd star. The Niagara Falls Visitor Center down... More 

Helpful?
Thank Bfree7
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Bfree7, Thank you for staying with us and taking the time to share your feedback. I am pleased to note that you liked the wonderful staff and pub at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, and superior accommodations. It sounds... More 

Atlanta, Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016

I stayed a this location on a business trip. the shuttle was convenient and fast from SYR airport. The staff was friendly and helpful. The hotel is in need of modernizing and updating, but was clean. The breakfast was from menu and not included in my reservation, so all in all a little expensive for what I was expecting.

Helpful?
Thank Terry S
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Terry S, Thank you for staying with us and for leaving a review. I am glad that you found our staff friendly and efficient. On the other hand, I regret that the condition of the hotel affected your overall satisfaction. I have forwarded your comments to our hotel management for review and consider improving our rooms/ property. I hope... More 

Albany, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 30, 2016

The property was very nice and is very convenient as it is directly across the street from Thruway Exit 37. The bathroom was a bit small space wise, but the room was big. The leather computer/desk chair was very comfortable. I especially liked how they offered garbage and recycling baskets in the room. This is the first hotel I have... More 

Helpful?
Thank LaBreezy
Charleston, South Carolina
Level Contributor
260 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Can't keep the thermostat below 72 Grungy linens Old, outdated bathroom. But quiet One desk person was less than enthused about his job. Really an older hotel that seems to cater to conferences. Coffee machine needed one cup of water run through before I would drink out of it.

Helpful?
Thank BumblechickFood
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear BumblechickFood, Thank you for taking the time to share your experience about your stay. It is regrettable to learn that our amenities and facilities did not fully meet your expectations. I would like to apologize for any inconvenience this may have caused you. Rest assured that all the points you've shared will be reviewed and will be looked into.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 

Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, NY 13088-6001
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $157 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn
Hotel Style:
#8 Business Hotel in Liverpool
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