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Homewood Suites Syracuse/Liverpool

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Homewood Suites Syracuse\/Liverpool
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612 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Buffalo, New York
Reviewed 6 days ago NEW

I've been staying at this property for almost 6 years. I visit about every other week. With that said, I stay at many hotels (Hilton properties) as I travel quite a bit for work. The Homewood in Liverpool, NY has been a home away from home. The staff is top-notch... Friendly, helpful, and always there to make my stay an...

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Helpful?
Thank bulletemail1
NYC, United States
HOTEL’S FAVORITE REVIEW
Reviewed September 20, 2016

One of the nicest pet friendly hotels I have stayed in. Grounds are well taken care of and there is lots of room to walk your pet. Trash cans are well placed on the property. Room was in very good condition.

Review collected in partnership with Homewood Suites by Hilton
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Thank Robert M. S
About Hotel's Favorite Review
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your review! I'm happy to know you've enjoyed your stay with us and we are happy to be able to accommodate your pet as well. I hope you will stay with us again next time you are in our area!

Springfield, Massachusetts
Reviewed 1 week ago

The facility itself seemed outdated and service was unremarkable. There were women's leggings left in the room from a prior guest which made me question the cleanliness of the room. There are numerous hotels in the area that I would suggest looking into outside of this.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 208trevorb
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will...

Massena, New York
Reviewed 2 weeks ago

the staff and hotel exceeded our expectations...definitely will stay here again. Location to the mall and restaurants was very convenient as well as getting to the hotel. easy on and off of Interstate 81

Review collected in partnership with Homewood Suites by Hilton
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Thank Joanne D
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so very much for posting your thoughts of your recent stay. I am very happy to know my team and the accommodations exceeded your expectations. They work hard to make sure everyone feels at home during their stay and I know they'll be excited to hear your compliments. I hope you will stay with us again soon!

Reviewed 2 weeks ago

My family make a road-trip from Toronto to New Jersey every year. We *always* stay at this hotel, there and back, to break the drive up. We LOVE this hotel. The staff are so friendly, the breakfast is amazing, and the rooms are awesome! If you have kids like us, having two separate rooms (with two tv's), with a door...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Canadiandentist
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for the great review! We truly enjoy welcoming you back and appreciate your loyalty to our hotel. I'm excited to share your comments with my team... I know this will make them all very happy. I look forward to welcoming you home on your next trip through Syracuse!

Jim Thorpe PA
Reviewed 2 weeks ago

This is hotel that would be hard to beat for hospitality, friendliness with a warm cozy stay. Excellent staff out to please you with an evening social event and a hot breakfast. Fully equipment exercise room in each building

Review collected in partnership with Homewood Suites by Hilton
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Thank Joseph J
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for your glowing review of our hotel. I know the team will be thrilled to hear they made such a positive impact on your stay; they try so hard to make sure all our guests feel comfy and at home. I hope we have the chance to welcome you back again soon!

Gasport, United States
Reviewed 2 weeks ago

I would definitely stay at the Homewood Suites in Liverpool, NY again. It was clean; the staff was friendly and accommodating; and our room was spacious and comfortable. We enjoyed the complimentary breakfast. The location is easy to access from the highway.

Review collected in partnership with Homewood Suites by Hilton
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Thank 154kathleeno
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share a review of your recent stay with us. I'm happy to hear you enjoyed the accommodations and my team will be pleased to hear your compliments of their service. I hope we have the opportunity to accommodate you again soon!

Clay, New York
Reviewed 3 weeks ago

As soon as we arrived the attentiveness of the staff was top notch. We stopped in a few days before just to see the facilities and they were just as nice... From the rooms to the work out facilities you couldn't ask for a better experience... Thank you to everyone for a great stay....

Review collected in partnership with Homewood Suites by Hilton
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Thank billyd803
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing a great review of our hotel. I'm happy you enjoyed your stay with us. I hope we have the opportnuty to welcome you back soon!

Broadview Heights, Ohio
Reviewed 3 weeks ago

Three adults traveling together appreciate the hard to find two bedroom, two bath suite. (Mom, dad, adult son). Mom has some mobility issues. Only the king bedroom allows bathroom access when using a rollater. And the toilet is oddly situated. Odd, too, is that for a room that readily sleeps six, the 'kitchen' has a table for two. Now, if...

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Thank Kathy1753
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for taking the time to share your review of our hotel. I'm very sorry your experience wasn't perfect, we want all our guests to have the best stay where our accommodations exceed their every expectation. Rest assured we will take your comments under consideration as we are continually improving our hotel for all our future guests....

Penn Yan, New York
Reviewed 3 weeks ago

The facilities and rooms are incredibly maintained, the staff was wonderful and friendly -- each interaction with every staff member was incredibly positive, the breakfast was great, maps are provided at check in to navigate the property, and the gym stays open 24/7.

Review collected in partnership with Homewood Suites by Hilton
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Thank btls729
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your wonderful review of our hotel! I'm thrilled to hear you had a great stay and our staff exceeded your expectations. I look forward to sharing your review with them. I hope we have the opportunity to accommodate you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Rd, Liverpool, NY 13088-6146
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $131 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites
Hotel Style:
#1 Business Hotel in Liverpool
#1 Romantic Hotel in Liverpool
#2 Family Hotel in Liverpool
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites Syracuse/Liverpool staff and other travelers.
3 questions
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10 months ago
Toronto
Toronto

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Questions? Get answers from Homewood Suites Syracuse/Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Washer/dryer in room 150!”
 of 5 bubbles Kathy1753, 3 weeks ago | Read review
“Try to get close to the lodge access”
 of 5 bubbles cometman, Dec 8, 2016 | Read review
“Every room is good”
 of 5 bubbles Bird20048, Nov 7, 2016 | Read review
“Suites w/fireplaces need to be on the corners ... no noise!”
 of 5 bubbles NancyJean13, Jun 28, 2016 | Read review
“We stayed away from the pool”
 of 5 bubbles AlaskanVisi2r, Jun 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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