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Maplewood Suites Extended Stay

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Maplewood Suites Extended Stay
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561 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

Stayed over night to shop in Syracuse. They have renovated the hotel and it's great. The rooms perfect, the kitchenette and FREE snacks is a nice touch. The front desk staff are top notch, asked about a cab to go out for supper and said we have a free shuttle. Booked the shuttle, then went out for dinner. When the... More 

Helpful?
Thank Christine_B_12258
Warwick, New York
Level Contributor
5 reviews
Reviewed 3 days ago NEW

George was absolutely wonderful in accommodating our requests with a full hotel! The two rooms I had were put on opposite ends with one room being for my children. Very personable! I called to find out check out time. Michelle answered and welcomed us down to the lobby for some fresh popped popcorn. I would return to the hotel just... More 

Helpful?
Thank irma162016
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

We checked in for the night today and it's been an extremely pleasant stay so far. Complimentary Starbucks Coffee, tea and cocoa. Along with cookies! The lobby is impressive, super modern. Pool was nice and clean. The rooms are amazing with a kitchenette in it. The resturant in the hotel was very good and affordable. Atmosphere all around was superb.... More 

Helpful?
Thank KrisGu
A TripAdvisor Member
Reviewed 3 days ago NEW via mobile

Shuttle van wait for pick up was a little long, but not bad...really nice van driver! Room was very nice, clean and the room temperature comfortable. Breakfast was wonderful, I had not stayed here before and was looking forward to the fresh made omelet. The breakfast buffet was great too. Tyrell and Rae did a great job, helpful and I... More 

Helpful?
Thank A TripAdvisor Member
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

My one night stay the the Maplewood Suites couldnt have been any simpler or hospitable. I was greeted and assigned my room quickly and kindly by Kara at the desk. My room was clean and spacious. I couldnt ask for any more for this quick and easy stay!

Helpful?
Thank Tyler D
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Tyler, thank you for leaving us a review. I'm happy to hear that you appreciated our team members, especially Kara, along with the cleanliness and suite space. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

A TripAdvisor Member
Reviewed 1 week ago NEW via mobile

I stayed here based on a recommendation from the organizers of a conference that was taking place nearby. When I arrived, I was greeted by the most friendly, polite young lady named Kara. She was the model of professionalism and courtesy. The room itself was amazing...fridge, stove, sink, microwave, walk in shower...all standard. Most importantly, it was clean. They also... More 

Helpful?
Thank A TripAdvisor Member
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for taking the time to leave us a review. I'm delighted to hear that you were referred by your conference organizer, and even more so that you appreciated our team members, especially Kara, as well as the complimentary snacks, beverages and room amenities. We hope to have you back in the future! As Always, Your Maplewood Suites Management... More 

Greenwood, Indiana
2 reviews
Reviewed 1 week ago via mobile

Complimentary shuttle service, easy check in, snacks and water in the room, huge walk in shower, clean, and great service from George and Mark! Will definately stay here again if we are in the Syracuse area

Helpful?
Thank Todd P
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Todd, thank you for taking the time to leave us a review. I'm delighted to see that you appreciated our team members’ friendliness, especially Mark and George, as well as the complimentary snacks, beverages, shuttle service and walk in shower. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

Antwerp, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

This is the best choice in the syracuse area! The breakfast is amazing the staff are polite and accommodating! The free shuttle is a nice touch. Hot tub and pool well maintained. Rooms are comfy and nice. Definitely will look to stay here anytime I am in the area!

Helpful?
Thank Kris C
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Kris, thank you for taking the time to leave us a review. We're happy to see that you appreciated our breakfast, team members, shuttle service and the indoor pool/spa. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

edwards, Ny
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

we booked a room well in advance for "black Friday". My wife has stayed here on business before so went with them again. When we were checking in the fellow at the desk told us that our room was directly over the lounge, and that there was a band. No other rooms were available. We had some more shopping to... More 

Helpful?
Thank wm H
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your feedback. I apologize for the incontinence due to the Blue Spruce Lounge. We do our best to make guests aware if they have scheduled a band for the night, and we also make sure to book those rooms last. I'm glad to hear you received a refund for your troubles and hope you will give us... More 

1 review
Reviewed 1 week ago via mobile

one of the best hotels I've staid at the people who work there are very nice and kind and the rooms look amazing and the beds are very comfortable the rooms are clean and you gets complimentary coffee and snacks there's a mini store you can go to the price of the snacks are pretty good not super cheap but... More 

Helpful?
Thank Kurt R
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Kurt, thank you for taking the time to leave us a review. We're delighted that you found us to be a great value with endless convenience for your stay. Cleanliness and exceptional customer service is what we strive for! We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Maplewood Suites Extended Stay is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St, Liverpool, NY 13088-6626 (Formerly The Maplewood Inn)
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $109 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travelers have asked, with answers from Maplewood Suites Extended Stay staff and other travelers.
4 questions
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Questions? Get answers from Maplewood Suites Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“a long ways from the bar”
 of 5 bubbles wmH_13, 1 week ago | Read review
“south side has adjoining rooms and quieter section”
 of 5 bubbles ransomfamily2016, 3 weeks ago | Read review
“We stayed on both the first and second floors - both rooms were nice.”
 of 5 bubbles moglejm, 4 weeks ago | Read review
“The rooms have a range top, clean and neat!”
 of 5 bubbles cortneyp823, 4 weeks ago | Read review
“Room 237 is our favorire”
 of 5 bubbles jenniferberry2016, Oct 29, 2016 | Read review
5 of 5
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