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Maplewood Suites Extended Stay

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Maplewood Suites Extended Stay
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414 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Jacksonville, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

The staff was excellent and the room was outstanding. The personnel at the front desk were very helpful especially Michelle Dornes. My room was ready when I checked in. Very helpful with any questions I had.

Helpful?
Thank Robert R
Ithaca, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Can't wait to go back. The free ride to the lakeview amphitheatre was amazing and the drivers were awesome. Front desk was helpful and pleasant and the breakfast was amazing. Also I wanted to take home the pillows and blankets as they were so insanely comfortable.

Review collected in partnership with this hotel

Helpful?
Thank caseykeystonetm
Ottawa, Ontario
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family with 2 boys of 4 and 10 were looking for a hotel in Syracuse for a couple of nights with all the amenities for our boys, and this place had it all, a pool, internet, microwave, mini fridge and a kitchenette (since we prefer to eat in the room with the boys instead of dining out). I found... More 

Helpful?
Thank jnorman6
Farmingdale, New York
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Anyone who has read my reviews knows that some are great, some are good, and some are bad. I don't review someplace for anything more than that I can maybe help someone make an informed decision. I didn't pick this motel off of TripAdvisor. I told my husband that I would like to go to niagra falls. After watching so... More 

Helpful?
Thank maggi b
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for posting your review. We definitely appreciate your contributions to tripadvisor. I am sorry that you felt that your stay with us was a 2 based on the shuttle issues. With the amount of traffic at the fairgrounds it sometimes can be difficult to get an exact time however we do let guests know that in advance. We... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

When someone recommended we take a look at Maplewood Suites because it was being remodeled, my first thought was a typical hotel makeover – slap up some wallpaper, buy some new lobby chairs, and load out a waffle maker for breakfast. Well, all that happened, and then some! Our suite was well-appointed with a comfortable King bed, sofa and chair,... More 

Helpful?
Thank James M
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

James, thank you for noticing that we replaced more than chairs and wallpaper- we wish it were that easy. Haha! We're glad to hear that you enjoyed our breakfast variety, fitness center and room amenities. We have since reopened the pool, which completes our renovations, and we hope you will be back in the future to check it out! As... More 

Oshawa, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had never stayed at this chain before. So, we had no idea what to expect. Since we were just on an overnight, we just wanted a clean place to rest. We were very surprised to be greeted in the lobby with a very nice, light perfume scent. The pleasant surprises continued into our room which had a nice kitchenette,... More 

Helpful?
Thank Raymond C
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Raymond, thank you for taking the time to leave us a review. We are an independent property, and are very pleased when guests, such as yourself, find us to be of great value. We do keep fresh fruit out everyday, all year round, as well as cook to order omelets every weekday- which we hope you were able to try... More 

Grimsby, Canada
Level Contributor
147 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I was quite impressed with the new look of this hotel. However, looks can be deceiving. When I entered my room,(361) I noticed it was quite cold and damp. Then the ceiling in my washroom had water stains, as well as in the hallway. Recent flood? Then the water tap when opened full made this awful vibrating sound. And finally,... More 

Helpful?
Thank Glenn A
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Glenn, thank you for your feedback. I apologize for the moisture issues you experienced, along with the internet speed, which we are in the process of upgrading. I'm glad you enjoyed the company of the staff and will pass your appreciation onto Tyrell. We will not be getting rid of the on demand Starbucks machine anytime soon, as it is... More 

Wyoming
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well someone got it right, nice rooms, reasonable rates, Fantastic front desk staff, on site resturant and bar, the food was surprisingly good, very good. This place!it may be one of one?, is all about the customer!!! Yes you the customer, the staff does everything possible to fulfill your requests, it sounds and looks like the entire facility was just... More 

Helpful?
Thank Otto G
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

We're glad to hear that you fully enjoyed your stay with us, including the staff going above and beyond, breakfast options exceeding expectations and renovations completing the experience. Being an independent property, we greatly value your feedback, and hope to have you back in the future! As Always, Your Maplewood Suites Extended Stay Management Team More 

ny
1 review
5 of 5 stars Reviewed 1 week ago

Chef Jeff made the whole experience better. He makes an awesome breakfast and is very kind and considerate. I watched him bring out a plate for an older couple. He was always smiling and made me feel at home. Also chef Rob for dinner stopped a business meeting to help me and make sure my check was given promptly. The... More 

Helpful?
Thank tripz33
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. I will pass your appreciation for going above and beyond onto Chef Jeff and Chef Rob. We're glad that you also enjoyed the suites and found great value overall. We appreciate your feedback and hope to have you back in the future! As Always, Your Maplewood Suites Extended Stay Management Team More 

Ottawa, Canada
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at the Maplewood again as this is my go to place for shopping due to it's close proximity to Destiny and the highway. This hotel has recently undergone a massive renovation to the entire hotel and it looks fantastic !! The pool has also been renovated as well as the lobby and they have added an area... More 

Helpful?
Thank Brenda S
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Brenda, I will be sure to pass your kind words onto Chef Jeff and Shali, as they have done a great job showing guests exactly what Maplewood Suites is about. We do our best to make guests happy and are glad between our staff, breakfast options and location we were able to do so for you and your family! We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Maplewood Suites Extended Stay is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St, Liverpool, NY 13088-6626 (Formerly The Maplewood Inn)
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $114 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maplewood Suites Extended Stay 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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