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Quality Inn near Destiny USA

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Quality Inn near Destiny USA
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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Level Contributor
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived at the hotel and we were accidentally put in a smoking room through Expedia. The hotel was unable to move us. We could not cancel and get our money back so we decided to try the room after we listened to three customers ahead of us complaining about their rooms. We went in the room it was dirty... More 

Helpful?
Thank Dave V
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

It am at a loss as to the entire situation as your name date and room number are not available. I have a small idea that you were here on a weekend night just by the fact that the employee was running down the housekeeping staff as well as myself. I am the only manager and am on call 24... More 

2 reviews
2 of 5 stars Reviewed 5 days ago NEW

I'll start by saying the staff was friendly and helpful and I have nothing bad to say about them. I was stuck taking a smoking room to get a king size bed, not knowing it was a big weekend in Syracuse. The entire 4th floor stunk of stale cigarettes as did our room. The bedding had stains and cigarette burns... More 

Helpful?
Thank Keith K
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

I cannot be more sorry for the experience that you had at our hotel. It is not ever a good thing to be on a smoking floor when you don't smoke. I know that it makes everything even worse. I am also sorry about the burn marks in the bedding. Unfortunately it happens all the time which makes it impossible... More 

Travelers are raving about these Liverpool hotels

Denmark
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night on our way to the Adirondacks. Friendly reception at the front desk. Good bed and clean room. Continental breakfast for the morning. Close to the highway, and easy access to Destiny mall with a great choices to eat.

Helpful?
Thank 5000000
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for choosing our Quality Inn in Liverpool for your stop over in the Syracuse area.I am glad that you enjoyed your time here.I bet that the leaves are just starting to change in the Adirondacks and it was beautiful there!We hope to see you again in the near future.Christmastime is a great time to come down and shop... More 

Buffalo, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

Had an issue on our last day with our room not being cleaned. Was told the housekeeper had a meeting and had to leave early that day. She did knock twice on our door but we were getting ready to leave for the day and couldn't have her come in at that time. The front desk did call us to... More 

Helpful?
Thank Danelle1964
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

As I stated when we spoke ,our housekeeping staff leaves when they're done with their run of rooms.She lead us to believe that she let you know that she had to go because she was done and had a meeting at her childs school and was going to leave towels for you.I could have done your room myself if I... More 

Rochester, New York
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

nice hotel friendly staff clean room parking everything we need after the new york state fair clean bathroom cold air microwave and fridge would stay again our only complaint the clock did not work thats fine we did not need it

Helpful?
Thank M5788NIdavid_m
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for choosing to stay with us.It is great to know that everything was great with your stay.As far as the clock goes ,please feel free to call the desk for anything ,even a new clock! I hope that you enjoy the rest of your Summer. Kind regards! Pamela Smith CHA,GM More 

Ancaster, Canada
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay for the night. Nice restaurants nearby. Clean room for what we needed. And a hot breakfast for the morning. Lots of choices to eat around the hotel. Easy access to and from the highway.

Review collected in partnership with this hotel

Helpful?
Thank Jason C
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you so much for taking the time to give us a nice review.It is great to know that we as a group were successful in making your stay a great one .Please come back again soon ! Have a great day ! Sincerely, Pamela Smith CHA,GM More 

Ottawa, Ontario
1 review
5 of 5 stars Reviewed August 18, 2016

Perfect location and nice place to stay and safe area clean rooms and good breakfast with best services and friendly staff. All facilities are avilabel restorants coffee shops gas station and more places are close

Review collected in partnership with this hotel

Helpful?
Thank eghandourah
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you so much for your kind words.It was a pleasure to have you .I hope that you are enjoying this awesome Summer weather.I personally cannot wait for Fall! Have a wonderful weekend! Sincerely, Pamela Smith CHA,GM More 

Level Contributor
3 reviews
3 of 5 stars Reviewed August 15, 2016

Right off the highway it was easy to find,but there wasn't enough parking spots and we had to park in the lot next door and it was down pouring rain. The staff was very welcoming and nice when we checked in. Let us know about places near by and informed us about the free morning breakfast. The first thing i... More 

Helpful?
Thank bwood13
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

Thank you for an honest but not brutal assessment of our hotel.I have had to eliminate some housekeeping staff recently and replace them with others as it seemed like they were just around to collect a paycheck and as much they thought they were doing a sufficient job ,it really wasn't great.I am confident that the new folks who have... More 

Rockland, Canada
2 reviews
1 of 5 stars Reviewed August 14, 2016 via mobile

The hotel has a very good location. The reception attendant was very polite. But two rooms we stayed in was very poorly cleaned. The bathrooms were not cleaned at all ( toilet had pink line). Our bedsheets weren't changed! I found body full of hair. The pillows had some dirt marks looked like were on the floor. Hope this will... More 

Helpful?
Thank rmfsb
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

I cannot be more sorry about this.I am going to get to the bottom of the situation.I will not let this go ! Have a great day! More 

Watertown, New York
Level Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 13, 2016

Its a inn by the highway. We picked it for location for going to the airport and for having Tully's next door to eat at. Luxury it is not. Price and convenience it is. Staff was very nice. Could use a little more cleanliness.

Helpful?
Thank Susie M
Pammy0017, General Manager at Quality Inn near Destiny USA, responded to this review

We truly appreciate that you chose our hotel and while I am happy that you had a comfortable stay, I want for you to have an excellent stay.You have challenged us to do better and that is what we are going to do!!! Have a blessed day! Sincerely, Pamela Smith CHA,GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn near Destiny USA is one of the closest hotels to Destiny USA. We are conveniently located off of Interstates 90 and 81. We are very close to Syracuse University, downtown Syracuse, and major area hospitals. Our complimentary amenities include: a microwave and refrigerator in every room, free wi-fi, free hot breakfast in the morning, etc. Our hotel has made numerous efforts to reduce our carbon footprint. In addition to using LED lighting in across our rooms and public spaces, we have also installed over 150 solar panels. Stay with us and enjoy great value and service at a hotel that is socially responsible. ... more   less 

Additional Information about Quality Inn near Destiny USA

Address: 401 7th North St, Liverpool, NY 13088-6625 (Formerly Clarion Inn)
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $67 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn near Destiny USA 2.5*
Number of rooms: 80
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Also Known As:
Quality Inn Liverpool Hotel Liverpool
Clarion Liverpool
Liverpool Clarion
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