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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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418 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Syracuse Clay
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Showing 413: English reviews
Dryden, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

This is one of the best hotels we've stayed at recently. The staff is friendly, the accommodations are clean, and an all-around good place to stay. The location near restaurants and shopping make it a great plus for us.

Review collected in partnership with Hampton

Helpful?
Thank Michael H
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for your kind words and wonderful review of our hotel! We do our best to provide an exceptional experience and we are so glad you enjoyed your stay while in town. We hope to see you again soon! Bob T. More 

Hartford, United States
1 review
3 of 5 stars Reviewed December 16, 2015

I like top floor rooms but it seems that this hotel has smoking rooms mixed with non-smoking rooms on the top floor. I didn't notice the odor issue until later at night when my neighbor decided to light up and the smoke odor permeated my room through the ventilation system. If you stay here - select a room on a... More 

Review collected in partnership with Hampton

Helpful?
Thank Michael M
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay. Allow me to apologize for any inconvenience suffered during your stay due to the location of the smoking rooms. We do try to accommodate everyone and a small section of the hotel has rooms reserved for smoking. We are trying to move away from this and provide a 100%... More 

Lockport, New York
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

When business takes me to the north side of Syracuse New York, I always stay at this Hampton Inn and suites. The staff is very friendly and they treat their guests like kings and queens. The rooms are always fashion and clean and I have never had a problem whenever I have stayed there.

Helpful?
Thank Jim C
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Jim C., Thank you so much for your recent review. And thank you for your continued loyalty towards our hotel. We love to hear that a guest enjoyed their stay so much that they always stay with us when in the area. We look forward to providing you with the same "royal" treatment the next time you visit Syracuse on... More 

1 review
5 of 5 stars Reviewed December 2, 2015

We stay at the Hampton Inn in Clay every Black Friday weekend. The hotel staff and breakfast staff are warm, friendly and helpful. Their is a coziness to this hotel that just makes you want to stay there. It is always very clean and in an ideal location (close to shopping and restaurants)

Review collected in partnership with Hampton

Helpful?
Thank patriciagQ5928HL
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for your kind words! We do our best to make every guest feel as you did. Like part of our Hampton Family. We hope to see you again next year for some Black Friday shopping! Bob T. More 

Rochester, New York
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 25, 2015

The Hampton Inn Clay is located in Clay, New York and is 15 minutes from the city of Syracuse. The Hampton Inn is a great hotel to use for work, because of it's location. It is located near many restaurants, stores, and the Great Northern Mall, which is great when you need to unwind after work. The Hampton Inn offers... More 

Helpful?
Thank Matteo A
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for such a wonderful review of our property. We are very grateful that you make the Hampton Inn Clay your hotel of choice while in town on business and that you are able to take advantage of our many great amenities. We look forward to seeing you again soon! Bob T. More 

1 review
4 of 5 stars Reviewed November 23, 2015

Hotel is close to several great restaurants as well as the Great Northern Mall for shopping, movies, etc. The breakfast buffet was very good (nice selections). Rooms were very clean and neat. Bathrooms were sparkling clean. The queen size beds were very comfortable. The grand kids loved the pool and hot tub (we didn't mind it either). The chair that... More 

Review collected in partnership with Hampton

Helpful?
Thank Ron l
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay with such wonderful comments. We are so happy that you and your family enjoyed your stay while in town! We hope you will join us again for a little rest and relaxation so you can enjoy our pool and hot tub with the grand kids. Thank you again for... More 

Syracuse, United States
1 review
5 of 5 stars Reviewed November 17, 2015

My fiancé and I booked a room here for a friend's wedding and could not have asked for a more welcoming and accommodating staff. They allowed for early check in on the morning of our stay and there was no hassle or waiting on check in or check out. The room was spacious, clean with new-appearing furniture and tv. The... More 

Review collected in partnership with Hampton

Helpful?
Thank Jessica G
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay with us. We always try to do our best to make each guest feel welcome and ensure an exceptional stay. We are so happy that you enjoyed your stay! We always appreciate the recommendations and we hope to see you again soon! Bob T. More 

Palm Harbor, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2015

Staying at the Hampton for a family wedding was a good choice. We had a spacious room, it was clean and provided the incidentals. I found the beds to be very comfortable. I would defiantly stay out here again.

Review collected in partnership with Hampton

Helpful?
Thank Cjwalla
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay. We are so happy that you enjoyed yourself while you were here! We hope to see you again soon! Bob T. More 

1 review
5 of 5 stars Reviewed November 4, 2015

Great accommodations. Neat and clean rooms and common areas. Good location- near many stores and restaurants. No outside noise heard when in room. Very helpful staff. Free breakfast was nicely presented and had many choices.

Review collected in partnership with Hampton

Helpful?
Thank 782ulricai
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent visit with such wonderful comments. Location, Location, Location! We are definitely situated in an incredible location. With so many dining and shopping options just outside our doors or even just a short drive away, there is plenty to do around town while staying with us. We are glad you enjoyed... More 

Clay, NY, United States
1 review
5 of 5 stars Reviewed November 4, 2015

Because of severe allergies I always ask ahead for the staff to not use air fresheners when they clean the room we will be staying in. Often they do not carry through. But at this hotel they did! And even without any freshener to cover up smells, the room smelled neutral, not musty like in many other hotels. The staff... More 

Review collected in partnership with Hampton

Helpful?
Thank Linda W
Bob T, Front Office Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay with such positive feedback! We make it a priority to follow through on any guest requests. It's always our goal to ensure each of our guests have an exceptional stay and sometimes it's a simple thing like not using any air fresheners or strong fragrances in our rooms. Maintaining... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $140 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Hotel Style:
#1 Family Hotel in Liverpool
#2 Romantic Hotel in Liverpool
#2 Business Hotel in Liverpool
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