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Hampton Inn Syracuse Clay

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Hampton Inn Syracuse Clay
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419 Reviews from our TripAdvisor Community

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Showing 414: English reviews
West Seneca, New York
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

First time staying at a Hampton in quite a few years. Totally impressed with the attention to details that went above and beyond expectation. Usually I'm just happy to get a clean room, adequate towels, and a comfy bed. Then I'm really happy if a strong shower and friendly staff are included. That's usually as far as it gets...so to... More 

Helpful?
Thank Tracy L
oxford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome hotel and very clean. Location is great, near anything you might need ( Restaurants, gas stations, grocery stores,etc...). The front desk personnel are friendly and very helpful and the complementary breakfast was good as well!!

Review collected in partnership with Hampton

Helpful?
Thank Michael C
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your outstanding review. See you next time! More 

East Berkshire, Vermont
Level Contributor
251 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stay here often and am always pleased. We are welcomed as HH guest, room is always ready and clean, breakfast is wonderful, and staff is always polite and smiling! Great location too near restaurants and shopping malls. Highly recommended this Hampton Inn if you travel through Clay, NY.

Helpful?
Thank RobertTower
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

We enjoy having you here!! Thank you for the kind words. More 

Fort Myers, Florida
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

In town for a few days. Picked this hotel based on location. That was the perfect decision. Hotel is professionally run by entire staff, well maintain, surrounded by restaurants and convenient to various highways. Rooms were clean and pleasantly decorated. Breakfast had usual Hampton items with a pleasant surprise, fresh watermelon slices. Lobby had coffee and tea always available along... More 

Helpful?
Thank SeniorRW
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your stay with us and for the kind words. We hope to see you next time you are in the area. More 

Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very very friendly and helpful. They were having a customer appreciation cookout when we got there. I thought that was nice. We did not eat but just that they were going above and beyond was nice.

Review collected in partnership with Hampton

Helpful?
Thank Charles R
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your kind words. Hope to see you next time you are in the area. More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel, very close to a lot of restaurants and shops. Service is great. Enjoyed complementary breakfast and light night refreshments. Staff are very friendly. There is some strange odor in the room. Need more ventilation. Also, it would be better if real cribs can be provided.

Review collected in partnership with Hampton

Helpful?
Thank Jing L
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you very much. More 

Buffalo, New York
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I was in town a week, for work and some how was booked into a smoking room. Needless to say, I don't smoke. I checked in and when I entered my room, I could instantly smell it. I called down to the desk and explained how I had been mistakenly placed in a smoking room. That was a Sunday night,... More 

Helpful?
1 Thank Max10000rpm
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review your recent stay with us at Hampton Inn Syracuse/Clay. Please accept my apology for failing to meet your expectations. Our guests satisfaction is extremely important to us and we will use your feedback to address improvements to ensure an exceptional experience in the future. More 

Prescott Valley, Arizona
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were on the third floor. First morning neighbors were very loud at 6am but they left that morning. Walls are paper thin but assume when the new one opens next spring that won't be an issue. Did not hear any aircraft given closeness to airport. Room was clean. Desk clerk on arrival (midnight) was great!! Great variety for breakfast.... More 

Helpful?
Thank Kathy M
Management response:

Thank you for the great scores! I am sorry your neighbors weren't so accommodating. Hope to see you next time you are in Liverpool, NY. More 

Allegany, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

Online check-in was awesome. Picked our room & she had the keys ready within seconds. I didn't eat the complementary breakfast as we had plans to eat out with family. I did have coffee from the lobby & it was really good. Wish I'd paid attention to what brand they used.

Review collected in partnership with Hampton

Helpful?
Thank Jill H
Caryn P, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for you great review. Hampton Inn's serve Royal Cup coffee. More 

Cloverdale, United States
1 review
5 of 5 stars Reviewed June 20, 2016

Thank you to everyone at the Hampton Inn, Syracuse-Clay. We always have a wonderful stay when we come up to NY. This hotel is our go-to hotel for visiting. Everyone is always polite and helpful. If you need anything, they are there for you. I couldn't ask for a better hotel to stay in. The breakfast that is offered is... More 

Review collected in partnership with Hampton

Helpful?
Thank Michelle B
Management response:

Thank you very much for all the kind words. We strive every day to be the best that we can be. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $141 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Hotel Style:
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
#2 Romantic Hotel in Liverpool
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