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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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492 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Hillsborough, New Jersey
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Rooms were comfortable and clean. Guest services actually lowered our rate (on their own initiative) as rates came down prior to our stay. The hotel i a brief 2 minute drive from the gate for the NY State Fairgrounds and the horse arena and barns. The connected steak house is good.

Helpful?
Thank JPSheldon
Milwaukee, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was in a great location. It was very clean. The Bed was great. The A/C Heater needed to be controlled more. I loved the hot tub and pool. Breakfast could have had more items but it was good. The early check in really helped me out. Plenty of parking was great. TV in lobby was great as well as... More 

Review collected in partnership with Best Western

Helpful?
Thank Lednard L
Waterloo, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This was a nice hotel, could use a little "tlc" or up grading, it was a place to lay our heads. Breakfast was descent. At least they had coffee. I do love the Best Westerns comfy beds and silk duvet covers.

Helpful?
Thank Queenangel717
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here on 8/27 and I was very happy with my stay. Excellent check-in experience with Tabitha at the front desk. She was super friendly, professional, and helpful. Room was very clean and large. Very comfy beds. Really enjoyed the indoor heated pool. The hot tub in the pool was fun, but maybe slightly high in pH which made... More 

Helpful?
Thank dgriffin34
Markham
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything in the room is good, particularly the bed, very comfortable, internet is fast, air conditioning is quiet, quality is good, it qualifies as Best western plus, but others are not up to Best western plus standard, such as the breakfast, I have been in regular Best Western hotel, the breakfast is a lot better than this so-called B/W plus... More 

Review collected in partnership with Best Western

Helpful?
Thank David L
Level Contributor
151 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

After spending a few days in Washington we drove 6 hours to upstate New York where we stayed here overnight. The hotel is old but clean and it was nice to walk by the lake out front. It is close to a small area with shops and restaurants. Breakfast had essentials- waffle machine, bananas and yogurt.

Helpful?
Thank Pajeh
Hammondsport, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Just got home from your hotel. We were welcomed by Tabitha at check-in yesterday and she was extremely helpful. The room was clean and very comfortable. We had some extra time so we enjoyed the pool too...great way to relax after our road trip there. We had to leave very early this morning and were very glad for the 6:00... More 

Helpful?
Thank honeybeefarmer
Port Hope, Canada
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed August 17, 2016

Stayed for 3 nights. Chose the location for its proximity to Destiny USA, ballpark, outlet mall, and finger lake area. Chose this particular hotel based on price and reviews. Friendly staff, good breakfast, clean room, comfy bed- what more could you want when you want a place just to sleep. Wifi worked perfectly. No issues with this place at all!... More 

Helpful?
Thank bpemberton3
Ottawa, Canada
1 review
4 of 5 stars Reviewed August 16, 2016

Clean room on first floor. Residents in unit above us stamped around a lot - kids most likely. Not a problem later at night. Occasionally heard noise from water pipes. Very good rates. Couch was too soft. Cable TV was excellent - many stations including streaming on-demand. Beautiful grounds. Would have no hesitation about staying there again.

Review collected in partnership with Best Western

Helpful?
Thank Fred A
United States
2 reviews
1 of 5 stars Reviewed August 9, 2016

The staff was awful. They messed up my bill on check-out and could not fix it. The girl at the front counter had no idea what she was doing. There was no manager on duty to talk to either. The check-in was equally awful. Very rude staff. I have stayed in over 200 hotels in the last year and have... More 

Review collected in partnership with Best Western

Helpful?
Thank Nick B
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

We are very sorry that your bill was not accurate. I have personally gone through and fixed the issues. I have also spoke with the front desk agent at the time of your check out, on the proper way of handling guest billing! Again, We are sorry and hope we will give us another chance in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Location: United States > New York > Finger Lakes > Liverpool
Price Range: $95 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
#4 Romantic Hotel in Liverpool
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