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Niagara Crossing Hotel & Spa

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100 Center St, Lewiston, NY 14092-1538
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Traveler (285)
Room & Suite (90)
Dining (13)

About

#1 of 2 hotels in Lewiston
Location
Cleanliness
Service
Value
Welcome to the Niagara Crossing Hotel & Spa, the premier boutique hotel just minutes from Niagara Falls. Whether traveling to Niagara Falls for business, leisure, or simply a special occasion, we offer each guest a comfortable at home experience. With special attention to detail and excellence, the décor of our guest rooms and suites offers the precise balance between elegance and comfort. Guests may be surprised to hear that in 1812, the grounds of our hotel marked the launching point of America’s invasion into Canada. Though the world is a very different place today, the Niagara Crossing Hotel & Spa maintains both the aesthetic charm of Lewiston and the old-world tradition of excellence in lodging service. The Niagara Crossing Hotel & Spa's mission is simple: We strive every day to provide the consummate experience for visitors to the Niagara Falls Region. The Niagara Crossing Hotel & Spa offers superior amenities and service so guests can experience the grandeur of the Niagara Gorge in a comfortable, casually elegant setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Spa
Baggage storage
Street parking
Wifi
Meeting rooms
Facial treatments
Massage
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
942Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
Linda C wrote a review Jan 13
15 contributions
+1
I stayed here over the weekend with friends (1 night). The building & room were very nice! Beds (& pillows) very comfortable. The bathroom is huge, however, there is no counter-top or space to put personal belongs (or clothes) while showering. Maybe they're not done with the remodeling, but a temporary counter would be very nice.
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Date of stay: January 2022
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PamLM wrote a review Oct 2021
Sergeant Bluff, Iowa200 contributions65 helpful votes
We loved staying in Lewiston and at the Crossing. After traveling from Iowa to NY we were ready for a nice place and this was perfect. We stayed in the King Suite River view. Room was spacious, bathroom was amazing. Took bubble baths each night. YES! Breakfast was bagged but seems to be the case with most hotels during the pandemic. Nothing warm, unless you call oatmeal a warm meal. But it was filling and got the day started. Really good coffee. And amazing tea selections for evening tea and hot chocolate. They let guests have access to cereal, milk, juice, tea, coffee, yogurt, cookies, all day. I appreciated that to have a small snack at night. They were renovating rooms and hallways when we were there in mid October, so we just watched our steps. Parking was very close, and we missed the busy season and had beautiful fall weather to see the area.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: We were very cautious because of COVID, so was happy to be in Lewiston. A short drive down to the...
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Lynette W wrote a review Oct 2021
1 contribution
I recently stayed four nights as part of a group event. The rooms were comfortable and well lighted. The air conditioning works well. But the best part was that the staff is amazing. Willing to help with any request. Very pleasant experience.
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Date of stay: October 2021Trip type: Traveled with friends
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Theresa D wrote a review Oct 2021
1 contribution
We came to Niagara to celebrate our 10th wedding anniversary. We stayed at the Niagara Crossing Hotel and Spa. The outside is gorgeous! There is no parking lot, so you have to find street parking. No big deal, the village is adorable and feels very safe. However, the hotel room was downright gross… really run down and poorly maintained. For example: holes in the walls, dirty lamp shades, broken tiles in the bathroom, messy paint drips all over, scuffs on the walls, dirty / broken light switches, messy/wrinkled window drapes, etc. Whoever painted the room didn’t tape around anything so there is messy paint on everything, including the fire sprinklers, light fixtures, and bathroom tile. The drapes are falling off the wall on all 4 windows. Bring flip flops for the shower- the tile and grout are filthy. And, there is something nasty “splashed” up on the wall by the toilet- I don’t even want to know what it is?!? Photos include: Holes in the walls Damaged and dingy furniture Dirty / grimy bathroom Broken/dirty light switches NOT worth the money we spent. Not even close. The photos this hotel has on their website is not an honest representation of the room you will stay in.
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Date of stay: October 2021Trip type: Traveled as a couple
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Joanna F wrote a review Sep 2021
1 contribution
I wish there was a way to give zero stars because this place doesn't even deserve one. It started the night before the wedding when we were setting up. The staff was extremely unprofessional, and not accommodating at all. Kendelle Acker was the most unprofessional wedding coordinator/ Catering Sales Manager ever dealt with. During the reception, she came up to the head table in the center of the room in front of the bridal party to talk to the bride and groom about matters that should have been resolved privately. Need to not mention she was swearing at the bride and groom loud enough that I could hear at the end of the bridal table. At one point she even pointed her finger at the groom and said "stop it and listen to me" in a very rude voice. Throughout the night she and her staff were flat-out rude, rolling their eyes and making snarky comments under their breath as they walked past anyone in the bridal party. I have never witnessed a more unprofessional staff, unlike this one. Kendelle's job is to make sure events run smoothly and that is not what she did. I would not recommend this place to anyone as it is not worth a penny, especially due to the lack of professionalism. They clearly do not care how they act in front of huge events.
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Date of stay: September 2021
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PRICE RANGE
$82 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the barton hill hotel lewiston, the barton hill hotel and spa
FORMERLY KNOWN AS
Barton Hill Hotel & Spa
LOCATION
United StatesNew YorkLewiston
NUMBER OF ROOMS
68
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Frequently Asked Questions about Niagara Crossing Hotel & Spa
Which popular attractions are close to Niagara Crossing Hotel & Spa?
Nearby attractions include Savory Sips (0.3 miles), Brewed and Bottled Craft Brew Shop (0.2 miles), and Angel to Apple Clothing & Shoe Boutique (0.3 miles).
What are some of the property amenities at Niagara Crossing Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
What food & drink options are available at Niagara Crossing Hotel & Spa?
Guests can enjoy free breakfast during their stay.
Is parking available at Niagara Crossing Hotel & Spa?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Niagara Crossing Hotel & Spa?
Conveniently located restaurants include The Village Bake Shoppe, Silo Restaurant, and Brickyard Pub & BBQ.
Is Niagara Crossing Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Lewiston.
Are pets allowed at Niagara Crossing Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Niagara Crossing Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Niagara Crossing Hotel & Spa?
Many travelers enjoy visiting Queenston Heights Park (1.1 miles), Laura Secord Homestead (0.7 miles), and McFarland House (4.1 miles).
Does Niagara Crossing Hotel & Spa have any great views?
Yes, guests often enjoy the harbor view available here.
Is Niagara Crossing Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.