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Niagara Crossing Hotel & Spa

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Traveler (313)
Room & Suite (95)
Dining (13)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 2 hotels in Lewiston
Location
4.6
Cleanliness
4.2
Service
4.0
Value
3.8
Welcome to the Niagara Crossing Hotel & Spa, the premier boutique hotel just minutes from Niagara Falls. Whether traveling to Niagara Falls for business, leisure, or simply a special occasion, we offer each guest a comfortable at home experience. With special attention to detail and excellence, the décor of our guest rooms and suites offers the precise balance between elegance and comfort. Guests may be surprised to hear that in 1812, the grounds of our hotel marked the launching point of America’s invasion into Canada. Though the world is a very different place today, the Niagara Crossing Hotel & Spa maintains both the aesthetic charm of Lewiston and the old-world tradition of excellence in lodging service. The Niagara Crossing Hotel & Spa's mission is simple: We strive every day to provide the consummate experience for visitors to the Niagara Falls Region. The Niagara Crossing Hotel & Spa offers superior amenities and service so guests can experience the grandeur of the Niagara Gorge in a comfortable, casually elegant setting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Spa
Baggage storage
Street parking
Wifi
Meeting rooms
Facial treatments
Massage
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English
967Reviews9Q+A100Room tips
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RogueTrippers wrote a review Dec 2023
Guelph, Canada4861 contributions374 helpful votes
+1
Date of stay : Nov 4, 2023 Room 401 & 403 Huge rooms with 2 queen beds  The rooms are big and beautiful.  They are very well maintained,  clean,  and odour free.   Each bed had 3 pillows.  Mattresses are a bit firm  and pillows were a bit soft,  which affected our sleep quality. Huge Bathrooms w deep bathtub and a seperate shower.   Pristine cleanliness.  No concerns.   Shower head is very high making it good for very tall people.   The mirror is fixed tilted  down making it hard for tall people to use properly.   The breakfast was nice,  consisting of sausage (pork?) ,  scrambled eggs,  homefries,  bagels,  muffins and danishes.  There are cereals,  yogurts,  fruit,  juices,  coffee/tea,  waffle station and more.   Service was exceptional. We arrived early and asked about early check in since we were there.  Unfortunately they were unable to accommodate as they had many guests who did not check out on time due to an event happening in town.  The lady was very noce and friendly about it,  and we had a lovely conversation.   She offered some suggestions for dining,  and was very friendly.   When we did check in much  later another lovely woman checked us in.  Also very friendly snd engaging.   The morning staff were also very nice snd helpful,  including breakfast staff.   The hotel is a beautiful spot to stay.  Very attractive,  clean,  well decorated,  and amazing location overlooking niagara river.   Parking is free but not a lot of spots availsble.  Street parking was our option.  There is no pool or fitness centre at this hotel .   We have already booked a second stay at this hotel. 
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim D wrote a review Oct 2023
Dover, Arkansas22 contributions6 helpful votes
This the second time we have stayed here. Location was great, comfy room, clean, a nice place to be. Breakfast was your general breakfast (eggs, sausage, bacon, waffle, etc.) Price was good for the season, BUT beware of those hidden fees. $10 for MANUALLY KEYED and $50 INTEGRATED CIRCUIT CARD READER. I didn't see till I got my credit card bill, not a happy camper. If you are on a budget trip, be ware.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trail58460099586 wrote a review Sep 2023
2 contributions
My wife and I recently stayed overnight at this hotel in Lewiston. N.Y. Our room was clean and spacious with a big balcony overlooking the River(Sunset Suite). The hotel also provided a complementary buffet style hot breakfast served in the main entry lounge. Overall I would say that our stay was enjoyable and especially good value. I would highly recommend this hotel.
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Date of stay: September 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nevada C wrote a review Aug 2023
1 contribution
I have waited a while since my wedding to write this review because I want it to be honest and fair. Let me start by saying that my wedding was incredible and the team at Niagara Crossing Hotel and Spa really came together to make that happen for us. Kendelle helped my crew get it together when we had to change ceremony locations at the last minute to rain and that part of the day went off with minimal mistakes. The location is gorgeous inside and out. The food was incredible and over all it was an incredible day. The hotel team’s service at dinner and the bar was great, they saved our cake for us, and they even let us take home the extra plates the next day from people who didn’t show. That being said, leading up to the wedding they were not always the easiest to work with. While very accommodating with the payment schedule and understanding of the mistakes I did make they definitely caused me a lot more stress during planning. Our first difficulty was actually before we even booked. Kendelle decided to cancel our tour to see the venue because I took more than 3 days to respond after confirming that we had a tour a week prior to the tour. We decided to book anyway and even booked the entire hotel so we could guarantee our large guest list places to stay and have the whole hotel as space for pictures and activities in case if rained. We booked for “Run of house” which means we control the entire hotel. However when we booked the hotel only had 69 rooms. The hotel failed to inform me that they had added 4 rooms as well as 8 apartments to the hotel and booked them to people who were not invited to my wedding before asking if I wanted to also include at least the extra rooms that are on the same floor as we would be staying the night of our wedding. I only found out when I was told that we couldn’t use the lobby for our ceremony because of it. The reason I wanted to use the lobby is because they told me upon booking that their space could hold up to 250 but didn’t mention that they only have space for 104 in the ceremony room and only 104 chairs if they do it on the balcony anyway. We ended up needing the ceremony room due to rain and managed to squeeze everyone in with many standing thankfully. The other guests were checking in during my ceremony though, and it was awkward to have strangers interrupting our processional right outside the ceremony room before we walked in. Hotel booking was probably one of our biggest issues with the venue. The room booking process was a nightmare for both us as a couple and the guests. Because we blocked out rooms everyone had to call to reserve rather than do it online for some reason. The people running the front desk seemed to have no clue what they were doing, threw each other under the bus, and never answered the phone. To book my own hotel room the night before as a bride I had to call 18 times to get through. Then I never received my confirmation email and had to ask for it repeatedly before I received one. They had my email wrong even though I had been emailing their coordinator for nearly two years before booking the room. Guests were unable to get through and also had to call repeatedly just to book their rooms. Once they did book, there were still more mistakes. They lied when I fixed the best man’s booking, because he booked the wrong dates, and told me they would put him in the suite both the night before and the night of the wedding so all the groomsmen had a suite to get ready in the morning of, when in fact they put him in a different room the night before. They also charged him for two nights in the suite instead of one and were unable to rectify it because he never received his confirmation email with the date correction. We also had a request about trying to keep anyone booking who stated that they were with the wedding party on the top two floors and anyone who stated they are family on the lower floors. Our guests were instructed to identify their relation to the wedding by us when booking to help the hotel accommodate this request. My matron of honor ended up on the second floor and the mother of the bride had the room directly beside us the Bride and Groom. Due to the hotel being fully booked they could not fix these mistakes. I will be totally honest and admit this was what my one bridal melt down was about and I let all of the attitude I got from Kendelle get to me during set up for the reception the night before. I most definitely took it out on Kendelle and the front desk staff in an unkind way for which I did apologize later that night after the rehearsal. The mistake that truly took the cake though was that the hotel managed to lose track of not one, not two, not three, but four separate payments we made during our engagement. First I noticed when they gave us the final bill that what their records said we paid and what our records said we already paid were off by a few hundred dollars. It was extremely stressful to have to provide proof of two lost checks only a month before our wedding. It took a few weeks of back and fourth between us and the bank to solve that. After that was resolved, a few days before the wedding Kendelle messaged me to ask for our final payment which we had made in two parts, one bank check and one credit card payment, 11 days prior when it had been due. I was prepared that time and was able to provide proof immediately and it only took the hotel 2 hours to rectify that particular crisis. They didn’t do everything wrong during the planning though. We received a free tasting meal after our first had a disappointing option that was nearly inedible. They also decided to negate our obligation to pay for all the blocked rooms if they were unfilled, I assume because of their mistakes when expanding the hotel and booking the rooms prior to notifying me, and released unfilled rooms after our final headcount was due. They were even understanding when I realized I had made a mistake the night before the wedding with the table lay out and accommodated my fixes, along with fixing their own miscalculation of forgetting children at specific tables when sitting chairs. After my melt down they allowed us to use their downstairs space to have an unofficial rehearsal dinner of pizza for like 15 people who hung around the night before the wedding. Like I said though, in the end they pulled it all together for us. While unprofessional and somewhat difficult to work with the Niagara Crossing Hotel and Spa team pulled it off and come across on the day of as a well oiled machine. Really what’s important in the end is how the day of turns out thanks to the crew of vendors on your side. So to future couples looking for a venue: Niagara Crossing Hotel and Spa aren’t always ideal to work with and may be unprofessional at times but when push comes to shove they make wedding dreams come true.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DLB wrote a review Aug 2023
2 contributions1 helpful vote
needs a good cleaning. room smelled like urine, and when I dropped something by the bedside chest, I was mortified with the dirt on the floor behind it. probably not cleaned in a long time. That said, staff was friendly and breakfast was decent.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marcia r wrote a review Jul 2023
1 contribution
Disappointing room that smells of mildew? Mold? BO? Avoid room 224 if you are at all sensitive to this type of thing. I am. My daughter got a separate large room that is perfect and smells great, actually it is a large suite with huge bathroom (212 I think). I asked to change rooms but they are sold out so that was not an option unfortunately. Beautiful hotel close to the water and restaurants. Wish there was an alternative option but apparently they are sold out.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christa S wrote a review Jul 2023
1 contribution
Good location and gigantic room. But..... - no cell signal and wifi didn't work, so we couldn't use our phones - the people above us sounded SO LOUD, and they were just walking around - lots of trash outside our rooms' windows for a view - instead of the TV being on the wall across from you like every other hotel in America, it's unable to be viewed from the bed - my husband had an epic battle with the broken ironing board to get it to stand - the bathroom is HUGE but the shower is very small - there is a mirror on the wall directly across from the toilet - no one wants to see themselves sitting on the toilet! so weird
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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alilodd80 wrote a review Mar 2023
Stow, Ohio684 contributions188 helpful votes
The room was spacious and comfortable. It would have been nice to be able to control the temperature in the room. I couldn’t find a thermostat. It was a bit too warm for my taste. Breakfast was a nice perk. My only complaint is that the bed was very firm. My husband and I both woke up with pain in our joints. We just prefer a softer mattress. For low the rate, it was ok for one night.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert S wrote a review Dec 2022
+1
Did a short road trip to the Niagara Falls area. We were traveling with our dog. This was a nice hotel in a nice setting. It's in the town of Lewiston, which was a cool, laid back town. Only about 30 minutes from the Falls.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Patricia T wrote a review Nov 2022
Dundas, Canada63 contributions20 helpful votes
booked a beautifully appointed, very spacious double-queen room. for the weekend. Room was immaculately clean, comfortable beds and spa-like bathroom with abundant towels. Hotel was quiet and well kept. Complimentary breakfast bar with generous options. Staff was friendly and professional. Will definitely stay again
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Date of stay: November 2022
Cleanliness
Service
Room Tip: room on the north side provide river-side views. The Village of Lewiston is walking distance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$79 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the barton hill hotel lewiston, the barton hill hotel and spa
FORMERLY KNOWN AS
Barton Hill Hotel & Spa
LOCATION
United StatesNew YorkLewiston
NUMBER OF ROOMS
68
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NIAGARA CROSSING HOTEL & SPA $81 ($̶1̶2̶9̶) - Prices & Reviews - Lewiston, NY

Frequently Asked Questions about Niagara Crossing Hotel & Spa
Which popular attractions are close to Niagara Crossing Hotel & Spa?
Nearby attractions include Savory Sips (0.3 miles), Brewed And Bottled Craft Beer Shop (0.2 miles), and Angel to Apple Clothing & Shoe Boutique (0.3 miles).
What are some of the property amenities at Niagara Crossing Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a spa.
What food & drink options are available at Niagara Crossing Hotel & Spa?
Guests can enjoy free breakfast during their stay.
Is parking available at Niagara Crossing Hotel & Spa?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Niagara Crossing Hotel & Spa?
Conveniently located restaurants include Silo Restaurant, The Village Bake Shoppe, and Brickyard Pub & BBQ.
Is Niagara Crossing Hotel & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Lewiston.
Are pets allowed at Niagara Crossing Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Niagara Crossing Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Niagara Crossing Hotel & Spa?
Many travelers enjoy visiting Queenston Heights Park (1.1 miles), Laura Secord Homestead (0.7 miles), and McFarland House (4.1 miles).
Does Niagara Crossing Hotel & Spa have any great views?
Yes, guests often enjoy the harbor view available here.
Is Niagara Crossing Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.