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Residence Inn Albany Airport

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Residence Inn Albany Airport
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143 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Dunstable, MA
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel needs an overhaul. It was a very warm, humid day and the air conditioning didn't work. When I called the front desk, they said that the condenser may be frozen, so they asked me to shut off the AC for an hour and turn it back on. I turned it back on after an hour and set the... More 

Helpful?
Thank Mark S
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our property. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the maintenance issues you experienced during your stay. We have shared your feedback... More 

athens
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really nice and clean apartment complex style hotel. Especially nice if you have a flight early considering the airport is right up the road. Breakfast is in the main building and is good but I'd imagine it's a pain when winter comes. I'd also avoid this hotel if you have trouble getting up and down stairs with it being complex... More 

Helpful?
Thank STulachanh
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review sharing your recent experience at our property. I am delighted that you enjoyed our location and "apartment complex" feel. If your travels bring you back our way you are welcome to request a room close to the main building and/or on a lower level; we want to do... More 

Glen Ridge, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our first room had ants crawling on the nightstand, so we were moved to another unit. The condition was so not on par for a Marriott. Here's what we noticed: the desk clerk was not very friendly, there were numerous cigarette butts littering the rocks outside the unit, the door saddle was missing screws so it was loose and noisy,... More 

Helpful?
Thank MommaAndPoppa
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about the disappointment you experienced at our property. Your feedback is vital to our continued improvement and has been shared with the appropriate personnel to ensure these matters are corrected moving forward. Feel free to contact me directly if you would like to further discuss. Thank you, Carrie... More 

Washington DC, District of Columbia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Average at best for a Marriott property. The sink looked as if it overflowed and then not been cleaned. We were assured by the front desk staff that it would be cleaned while we were out for the day. Well, it was not. Also our keys stopped working and the front desk seemed annoyed to have to reprogram them. Not... More 

Helpful?
Thank Michael L
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Please accept my apologies for your recent experience at our property. Your feedback is important for our continued improvement and is greatly appreciated. Feel free to contact me directly prior to your next stay so I can ensure a better experience for you. We look forward to having you as our guest again. Thank you, Carrie F. General... More 

Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 6, 2016 via mobile

Very clean suites. Nice size kitchen in suite with moderate size bathroom and large tv. Small fitness center, pool, hot tube, basketball/tennis court. Good for a long stay. There is free WiFi, but if you want high speed it is $5 per day.

Helpful?
1 Thank Robert F
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our property. We are delighted that you were able to enjoy our large suite and expansive outdoor areas. I look forward to sharing your comments with our housekeeping team as well as our entire staff. We look forward to having the opportunity to have you as... More 

Boston, Massachusetts
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

I stayed here with my family for our yearly trip to Saratoga. We always try to stay away from the Saratoga area, so that we can get suite like hotels where we can stay together. This year we chose this Residence Inn and we really enjoyed it. I've seen reports of the grounds being unkept, from the 3 days we... More 

Helpful?
1 Thank BrittyBearBoston2
Bainbridge Island, WA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 30, 2016

I chose this hotel because I needed to be close to the airport and it couldn't have been more convenient. So kudos for that. Also, kudos for free parking. Though we had a car, know that they have a free airport shuttle. The place though appears a little rundown - both the property and rooms. Our room (loft bedroom) was... More 

Helpful?
1 Thank Vicky058
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

Hudson River Valley, New York
Level Contributor
149 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 30, 2016

Stayed here for a quick overnight visit. The hotel is set up apartment style with each distinct building assigned a number. Breakfast was served in the same building as check in/out. For those with difficulty walking, I would recommend driving over to the main building for breakfast if you are placed in one of the buildings further away. Also there... More 

Helpful?
1 Thank jmbc04
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. We are delighted that you were able to enjoy your stay with us. Please accept my apologies for the inconveniences you experienced with the internet service. In the future please feel free to contact tech support; they are quick to respond... More 

Syracuse, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

My wife and I are big fans of Residence Inns. This one wasn't bad but was not up to the normal standards we have experienced in others in this chain. First the good. The staff was very nice, the bed was comfortable and the breakfast Was very good. Now the not so good. The room was dated and could have... More 

Helpful?
1 Thank Brian D
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review letting us know about your recent stay at our property. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

New York City
Level Contributor
231 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed July 22, 2016

We stayed here for 2 nights and had 2 rooms. It was fun to see the kids fight for Penthouse room. Breakfast was very good. Wine and Beer was a nice touch. Kids love this place because of pool and hot tub.

Helpful?
1 Thank SSDNY
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our property. I am delighted to hear that your family enjoyed the Penthouse Suite, the Residence Inn MIX and our outdoor pool. We look forward to having you as our guest again. Thank you, Carrie F. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Albany Airport

Address: 1 Residence Inn Dr, Latham, NY 12110-1012
Location: United States > New York > Latham
Price Range: $139 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albany Airport 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Albany Airport Hotel Latham
Residence Inn Latham
Latham Residence Inn
Hotel Style:
#5 Business Hotel in Latham
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