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Quality Inn & Suites Albany Airport

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Quality Inn & Suites Albany Airport
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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Brewster, New York
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were going to wedding in area and was very lucky Amanda let us check in early and also upgraded us to King Suite. We were able to use business center to download directions to our venue. Greetied to a lovely lobby with crystal chandelier. The breakfast area had chocolate chip cookies' offered in the afternoon for guests. Our room... More 

Helpful?
Thank BCR37
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Amanda and she joins me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Troy, New York
1 review
3 of 5 stars Reviewed 5 weeks ago via mobile

Ok for one night stay. Staff pleasant. Room adequate. Bathroom kind of gross. My flight was too early for shuttle service in am so I had to pay cab out of pocket. There was no service upon my return despite being within time frame, so hotel paid for cab.

Helpful?
Thank TAMMI W
GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Pocatello, Idaho
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 4, 2016

Recently stayed at the Quality Inn & Suites for a work visit to NY. The hotel is older and definitely shows it age. The rooms were clean and the staff very friendly. I don't really have any complaints, just used to newer hotels. It is just a few miles from the airport and convenient to get to. The hotel offers... More 

Helpful?
Thank Kevin W
GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

pensacola, United States
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

I travel a lot and usually don't stay at motels just the newer hotel types. This is a good motel and upgrades are ongoing. Our room was clean, newly upgraded and a nice place. It is also near the mall which is a good area with plenty of food choices. I recommend Harvest Moon for a great pizza and the... More 

Helpful?
1 Thank Robert R
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 28, 2016

I stayed at this hotel for 5 nights during an emergency visit to RPI, where my son is a student. I needed a place close to campus and that was also inexpensive. This hotel is very conveniently located next to I-87, and one exit from state highway 7 (east) which leads straight to RPI. A number of high quality restaurants... More 

Helpful?
1 Thank 81hornedfrog
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you choosing to stay with us during your recent visit to the Capital Region. We were sorry to hear you had to make a quick emergency visit to see your son. We do hope he is doing well. Thank you for your kind review of our hotel and for all the positive feedback. Your comments will aid us in... More 

Montreal
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 25, 2016

Nice location with clean rooms and a pleasant staff. Left our car for a weekend and shuttle to the airport was prompt and convenient. Breakfast buffet is very simple. Business equipment is limited (computer and printer)

Helpful?
1 Thank canprohotels
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 14, 2016 via mobile

This hotel is very out of date. Plaster was coming off the wall. There was hair in the toilet. The door inside the bathroom was very dirty. I'm not sure when they vacuumed last. The chain on the door looked like it was ripped off and screwed back on. You couldn't even use the deadbolt since it wouldn't line up!... More 

Helpful?
Thank Wine4me23
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

On behalf of our entire team, I would like to apologize for the concerns you had during your recent visit. I have had our maintenance staff double check each of the doors to assure they are in working order. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 24, 2016

a decent hotel of choice....a jucuzzi room is always a treat to yourself! at first, i just wanted to soak in a jacuzzi... i wasn't expecting a separate bath, kitchen, living room, and MASTER BEDROOM WITH A JACUZZI! i'm happy for the price i paid. it's very tiring surfing the web, to check for the lowest rate. i called the... More 

Helpful?
Thank Andrew K
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Amanda and my staff, and they join me in thanking you for your very kind words. Your generosity has served as great encouragement to all. We take pride in our hotel and the services we provide and so... More 

2 reviews
5 of 5 stars Reviewed March 6, 2016 via mobile

The staff is friendly and helpful. The rate was good. The room was clean. The bed was comfortable and breakfast was very good also. We would stay here again. There are several restaurants nearby making it a great weekend getaway.

Helpful?
Thank Christy H
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for choosing to stay with us during your recent visit to the Capital Region and for your very kind and wonderful feedback. Your comments will serve as encouragement to our entire staff as we strive to provide the most enjoyable stay possible to our valued guests. Thank you again, it is very much appreciated and touches all of... More 

Latham, NY
2 reviews
5 of 5 stars Reviewed February 12, 2016

I had to stay here while I waited for a new apartment to be ready. I was here for 5 nights and had to extend my stay another 4 nights. They were very accommodating and even kept me at the same room rate, despite the fact that my extension ran into valentine's/president's day weekend. Without getting into too much detail,... More 

Helpful?
Thank Susan P
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you so much for telling us about your recent stay, and for all of your kind words. Your feedback will serve as encouragement to our entire staff as we strive to provide the most enjoyable stay possible to our valued guests. We were honored to have you with us and are so pleased you choose to stay with us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Quality Inn & Suites Albany Airport

Address: 611 Troy Schenectady Rd, Latham, NY 12110-2505 (Formerly Clarion)
Location: United States > New York > Latham
Price Range: $71 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites Albany Airport 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Quality Inn & Suites Albany Airport Hotel Latham
Quality Inn And Suites Albany Airport
Quality Inn Albany Airport
Quality Inn Latham
Latham Quality Inn
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