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About
#1 of 16 hotels in Latham
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.4
The Hampton Inn and Suites Albany-Airport, NY hotel is located along the Route 7 Corridor and can accommodate business and leisure travelers alike. This Hampton Inn & Suites hotel offers both rooms and suites. Two miles west of the Albany International Airport, this state-of-the-art hotel is nestled in British American Airport Park, providing travelers with access to Albany County, Albany City facilities as well as highway access to surrounding Clifton Park, Saratoga and Columbia, New York counties. Though minutes from businesses, restaurants and sports arenas, the setting of this Hampton Inn and Suites hotel surrounds you with parks, walking trails and a quiet way to relax after a busy day. Whether traveling to the New York area on business or pleasure, the Hampton Inn and Suites is glad you chose our Albany hotel. Offering a complimentary hot breakfast is only one of the ways this Hampton Inn and Suites hotel thanks you for staying with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Location
Contact
45 British American Blvd., Latham, NY 12110
Getting there
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664Reviews3Q+A31Room tips
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We stayed at the Hampton Inn this past weekend for a family wedding we had on. The hotel was clean, and the lobby was very nice with a fireplace. The rooms were spacious and very comfortable and we loved the big bathroom. It also was convenient to shopping and restaurants. But the best part was the Manager, Tom and the Supervisor Rachel who were at the front desk. They were the best. Very professional and treated our family like their own. I definitely recommend staying there and hope to do it again.
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Date of stay: November 2022
Value
Location
Service
Room Tip: Very nice indoor pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Nov 30, 2022
marianne169 Thank you for choosing us to host your family. It was a pleasure to have you here. We always enjoy having such great guests as you and your family. Whenever you are in town, we hope to be your preferred hotel. Please accept our sincere thanks once again for your stay! Regards Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Great hotel. Super clean. Staff was AWESOME and did everything they could to be accommodating. Everyone has different tastes and comfort levels and the staff were aware of this and went out of their way to meet all of our needs. We were a group of 11, all different ages and we were all happy.
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Review collected in partnership with Hampton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dan Duvernoy, General Manager at Hampton Inn & Suites Albany-Airport
Responded Sep 16, 2021
Thank you for your review. I am very happy to hear our team accommodated your needs, and you found the property to be clean. The staff will appreciate your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly receptionist, room was clean + had a very nice set up. Pool, gym, and business centers were very nice, and we’ll kept. Seems like a place with good management + hygiene. Will be staying again if I’m in need of a place around this area.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Nov 30, 2022
Thank you for staying with us. We appreciate your trust in us we will strive to always provide you with the best service. We hope to see you again soon! Thanks, Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at Hampton Inns for nearly 30 years and every one in various states/cities have been a 10 rating with the company and a 5 with TripAdvisor. Sadly, this location was not up to par. Stayed 3 nights ~ Check-in was a breeze with a welcoming and friendly gentleman. We called him from our room asking how to sign on to WiFi and he was not able to tell us. We found a card with a telephone number to call for WiFi assistance....called and the was able to get help. The shower had a used bar of soap, half the pillows should be replaced as you can ball them up into a very small mound, the orange upholstered chair was blackened with filth, the sofa was missing, housekeeping did not show one day and both the toilet paper and tissues were rough. Oh, and the food was unappetizing.... could not eat there. The female desk clerk that was on duty day two did not speak/greet upon entering the inn until I passed her ...no greeting, no hello until I looked at her as I passed by. She was not on the phone and there were no other people in the lobby. You might want to bring your own toilet paper and tissues ~ no kidding!! On the plus side, the room was a very comfortable size, the water pressure very good, the air-conditioning great and the location was just minutes from the airport and close to restaurants, grocery stores and shops. I can highly recommend Innovo Kitchen Restaurants's Lamb Burgers, Creamy White Smoked Chicken Chili, Roasted Chicken Chop Salad and the Black Bean Burger. Oh, the Drunken Figs & Chicken dish with onion risotto was pretty good.…
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Nov 30, 2022
23rita We appreciate your detailed review. I want to apologize for this experience as it is not indicative of our hotel. I will use this review to train my staff on good and bad service. I do hope you will give us another chance as we most defintely improve our ervice. Thanks, Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff. Room we were in needs work. Could use a brand new tub & curtain. Bathroom was gross. Breakfast was OK. Excellent staff. We were on first floor. Black out shades didn’t work well. Definitely could be wider to darken out the sides. Bed was ok. Not great.
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Review collected in partnership with Hampton
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Oct 18, 2022
Thank you for taking the time to write such a detailed review. This is very disappointing to hear, that your room didn't meet your expectations. All your comments are essential to educating our staff about good and bad service. We do hope you give us another chance as we will definitely improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were only there for one night, room was OK, modern style. Bathroom was so so. It was unfortunate that breakfast the next morning was so deplorable. Not what we’d expect from Hampton Inn & Suites. Nothing much really… big bowl of ice with nothing in it… I suspect it was supposed to have yogurt in it, but it was never replenished. Basically breakfast was bare minimum, sort of what you would expect from a cheap motel off a highway. Disappointing stay overall, but Rachel at the front desk, who checked us in was delightful.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Oct 3, 2022
Ladybug2012 Thanks for taking the time to review. Whenever possible, we make sure our breakfast is always stocked and rotated so that the food is always fresh for our guests. Please accept my apology if there were any items that ran out near the end of a very busy breakfast. As a result, we will ensure that this does not happen in the future. Regards, Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Definitely not worth the money. I guess the high prices are because it’s next to the airport. I’ve stayed in hundreds of hotels. Won’t stay here a second time. Breakfast was a very poor turnout. No fruit whatsoever. No cheese, no ham. Very basic. Cheap cornflakes - pay for Kellogg’s management. Everyone knows cheap cornflakes taste crap. Breakfast was three choices of cereal but only two if you are like me and don’t go near the colored Cheerios that are full of crap. Only one choice of bread. White. Tiny amount of pastries (two types) that ran out way too quickly. Breakfast ended at 10am. At 10.02 they closed the doors but didn’t say to us “anyone want anything before we close up?” Even though we were all right near them. I didn’t want any more and just saying that I noticed it. As for the rooms, bathrooms were nice but in need of maintenance. Our faucet fell off as did the toilet handle. Called down to front desk at 10pm when the toilet handle fell off and the guy on the desk said he’d have to come himself because there was no handyman around. Housekeeping is “customize your housekeeping” which really means “we are spending as little as possible and you won’t know housekeeping doesn’t come unless you read the sign on the bathroom wall. I read it because I read everything but I thought that was very cheap. Having to request housekeeping. The coffee and tea in the lobby were empty after breakfast and for the rest of the day until breakfast next morning. Room seemed clean enough. Sound proofing from neighboring rooms was excellent. Could hear the im footsteps of people above but for me the room was quiet and well sound proofed. The blind was thick which meant blacking out the room was good. Wouldn’t stay here again. I’ve had MUCH better breakfasts and toilet handles not breaking off at airport hotels the same price at this one and at hotels three times cheaper at non-airport hotels.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Aug 15, 2022
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff knowledge, courtesy, welcoming and accommodating. Cleanliness was good. I’ve never had any hotel have perfection on there cleaning. The staff was courteous and allowed me to rebook my flight and gave me a call as a reminder to checkout,
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Review collected in partnership with Hampton
Date of stay: August 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Aug 10, 2022
Your review of your stay with us is greatly appreciated. Your comments about the staff making you feel at home are very encouraging to hear. We strive to maintain this in our hotel. We look forward to seeing you again in the near future. Regards, Tom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern very attractive room. Spacious room. Ran out of food by 9:00. Breakfast is served until 10:00. Opening to the mini fridge is in a very bad location. Open from the side. Both my daughter and I scraped our hands trying to use the slot in the top.
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Review collected in partnership with Hampton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Aug 4, 2022
Feismom We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our maintenance & Food and beverage department. We do hope you give us another chance as we will definitely improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The optional housekeeping policy has outlived it’s (pandemic) usefulness. We requested our room be made up and it was not. I do not expect to stay at a Hilton property and have to clean my own bathroom after a long day out!
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Review collected in partnership with Hampton
Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tom Gibson, General Manager at Hampton Inn & Suites Albany-Airport
Responded Aug 2, 2022
Thank you for your review. I am sorry that you did not enjoy your stay with us. Where as we typically receive high marks for our cleanliness and amenities. Housekeeping service is provided upon request by letting us know the day before or by 8am the morning of. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$114 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites albany airport hotel latham, hampton inn and suites albany airport, hampton inn albany airport, hampton inn latham, latham hampton inn
LOCATION
United StatesNew YorkLatham
NUMBER OF ROOMS
85
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Claim Your ListingHAMPTON INN & SUITES ALBANY-AIRPORT $91 ($̶1̶1̶6̶) - Prices & Hotel Reviews - Latham, NY
Frequently Asked Questions about Hampton Inn & Suites Albany-Airport
Which popular attractions are close to Hampton Inn & Suites Albany-Airport?
Nearby attractions include All 4 Fun (0.7 miles).
What are some of the property amenities at Hampton Inn & Suites Albany-Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Albany-Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Albany-Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Albany-Airport?
Conveniently located restaurants include Innovo Kitchen, Hooked Seafood Co, and Galleria 7 Market.
Are there opportunities to exercise at Hampton Inn & Suites Albany-Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hampton Inn & Suites Albany-Airport have an airport shuttle?
Yes, Hampton Inn & Suites Albany-Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites Albany-Airport have airport transportation?
Yes, Hampton Inn & Suites Albany-Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Albany-Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Albany-Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Albany-Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.