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Holiday Inn Express Hotel & Suites Latham

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400 Old Loudon Road, Latham, NY 12110
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265 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Syracuse, New York
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We decided to stay here for the DMB concert on July 16th. Starting with check-in, we ended up waiting more than 20 minutes before finally heading to our room. On a busy weekend at prime time check-in hours I don't understand how you can have only 1 person at the front desk?! We ended up coming back to our room... More 

Helpful?
Thank Cuseconnection
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Cuseconnection- I just finished reading your comments and wanted to apologize for your experience here. I know when I travel I expect to get a good nights sleep. Please call me at 518-783-6161 so I can offer you a refund. Bob Greene, General Manager More 

Rochester, New York
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When traveling through a city, it isn't always easy to select a hotel. The Holiday Inn Express in Latham turned out to be a great choice. While the location of the hotel itself isn't much to look at, it is conveniently located off the Northway (87) which makes many local establishments easily accessible (restaurants, malls, grocery stores, etc.) The hotel... More 

Helpful?
Thank drheath2015
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

drheath2015- thank you very much for your 5 star review of our hotel as we really appreciate it!! Tammy does do an outstanding job and she will be thrilled to read your comments! Thank you again!! Bob Greene, General Manager More 

Barton, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel and its services are good. I had a surprisingly large and comfortable room. Everything worked, bathroom was clean and well supplied, and the wifi performed at decent speeds. Ate at the attached restaurant once due to its convenience. Breakfast bar was standard fare but the pancake station had a handwritten sign stating that it was out of order all... More 

Helpful?
Thank cooper2008
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Cooper2008 as a seasoned traveler we take guests comments like yours very seriously! We thank you for your Trip Advisor blog regarding your stay. I was sorry to read the pancake machine was not working during your stay. If you travel back this way, please stop in and say hello! Bob Greene, General Manager More 

Downingtown
Level Contributor
98 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Some things improve with age. This Holiday Inn Express is not one of them. While there is a newer section to the establishment, the portion I was in can be best described as worn. The carpet had a round blackish spot that looked like someone had set down a hot pot; soap scum soured the bathroom sink counter (it came... More 

Helpful?
Thank Thomas H
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Thomas H, thank you for taking the time to post on Trip Advisor your experiences here at our hotel in Latham, NY. Our hotel is on schedule for an update as you have mentioned some areas appeared worn to you. Thank you for mentioning our staff is welcomingly friendly as we strive to insure our customer service levels are high.... More 

Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a very comfortable stay here. Hotel staff is very helpful. On short notice I was able to block several rooms for family attending a funeral, and group sales manager gave us a very reasonable bereavement rate for the rooms. Breakfast is excellent, and Tammy in the breakfast room did a great job keeping the food well stocked and dining... More 

Helpful?
Thank Likes_to_Travel123
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Like_to_travel123, thank you for taking the time to blog of your experiences on Trip Advisor. Tammy does do an outstanding job in our breakfast room and thank you for mentioning that. If your travels bring you back this way, please stop in and say hello. Bob Greene, General Manager More 

Providence, Rhode Island
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great holiday. Clean and wonderful staff. My family loved the pool and especially the breakfast. Thanks to Tammy for making our breakfast experience unforgettable. She took great care of us!!!!!!

Helpful?
Thank Africa401
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Africa401- A very sincere thank you for your 5 star review of our hotel here in Latham NY. We really appreciate our guests who take the time to blog of their experience's. Tammy does do a wonderful job for us. Bob Greene, General Manager More 

Brockville, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay. Comfortable beds, entire hotel very clean. Lots of ammenities as well with nice pool and hot tub. Tammy who works in the dining area was great! Showed genuine interest in the travellers and kept the breakfast buffet extremely clean. Would definitely come here again!

Helpful?
Thank haneschris
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Haneschris, thank you for your 5-star review of our Holiday Inn Express as we really appreciate our guests who take the time to blog on TripAdvisor. Tammy will be thrilled to read your comments as she is truly a professional. Bob Greene, General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for 3 nights visiting family for the fourth. Baseball playoffs in area, bus tour stayed over everything wiped out. No towels at pool, kids running up and down hall and no one addressing it. Ran out of coffee and other breakfast items. Garbage in breakfast area overflowing. Nice hotel, Nice rooms. . . . poor management for staffing... More 

Helpful?
Thank Kevin P
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Kevin P- thank you for your Trip Advisor review of our hotel here in Latham. Please accept my apologies because we had many teams that stayed with us throughout the weekend. It seemed as though our teams did very well and kept winning and stayed through-out. We reviewed our staffing requirements for the busy team sports weekends. Thank you again... More 

Bloomington, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Tammy provides good food, great service and a clean and friendly atmosphere at the Holiday Inn Express! If you're in a hurry, Tammy will get you on your way. If you prefer to relax, read the paper or check email, you have a comfortable place to hang out.

Helpful?
Thank James B
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

James B- thank you very much for your kind words about Tammy as she is a true professional for our hotel! Thank you again. Bob Greene, General Manager More 

Bentonville, Arkansas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel because of location and expectation of road trips to Vermont and eastern New York. Had a mini suite on the fifth floor which was quite comfortable, clean, very quiet and plenty big enough for two. Always had hot water when we showered! Felt very safe in this area and plenty of parking when we returned in the... More 

Helpful?
Thank vacationhog56
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

vacationhog56 thank you very much for your 5-star blog on Trip Advisor as we really appreciate our guests who take the time to write of their experiences on TripAdvisor. I was happy to read your stay was pleasant!! If your travels bring you back again, please stop in and say hello!! Bob Greene, General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Latham

Address: 400 Old Loudon Road, Latham, NY 12110
Location: United States > New York > Latham
Price Range: $140 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Latham 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn
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