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Hotel Indigo Albany-Latham

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#4 of 18 Hotels in Latham
Certificate of Excellence
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Hotel Indigo Albany-Latham
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345 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night on our road trip to Canada. The hotel is very modern and the beds were extremely comfortable. The staff were welcoming and we had no issues. We would definitely recommend this hotel to family and friends.

Helpful?
1 Thank jcmenge1972
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear jcmenge1972, What a spectacular review! Thank you so much for your kind words. It's always satisfying to hear when our guests have a thoroughly enjoyable stay at Hotel Indigo. Our hotel lobby was recently renovated in the winter/spring to update our appearance and it seems that you found it quite pleasing. As for our friendly service and cozy rooms,... More 

Irmo, SC
Level Contributor
164 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night passing through. Most of the folks appeared to be catching a flight and it is certainly convenient to the airport (we never heard any noise though from the airport). It, like all Indigo's, seems to have a bit of European feel - which was fine with us. The entrance can be a little challenging to... More 

Helpful?
Thank seeking_direction
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear seeking_direction, Many thanks for your positive evaluation of Hotel Indigo! I am very happy that you enjoyed the aesthetic of the hotel, and that you found it comparable to other Hotel Indigo properties that you have visited. We do our best to craft a unique atmosphere that stands out among other hotels, while still feeling like a Hotel Indigo.... More 

Randolph, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although I stayed at many hotels, this is my first with Indigo Brand Hotel, and I was impressed. The hotel conveniently located off I-87 S next to the airport. Amazingly, it was very quiet as I did not experienced any airplane passing noise. Check in was great with Charles, who is very attentive, and even called afterward to make sure... More 

Helpful?
1 Thank Casper_Bobo
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Casper_Bobo, Thank you for leaving such a glowing review! I am thrilled that your inaugural stay with Hotel Indigo turned out to be such a stellar experience. Hotel Indigo Albany-Latham aims to provide outstanding customer service and exceptionally comfortable rooms, in addition to our prime location within the Capital District, which offers much to do in the surrounding area.... More 

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed 4 weeks ago

Room was ok overpriced make sure you bring your own amenities one soap and shampoo a week not very clean and not very quiet for 250.00 a night you can get better service and get some sleep room units are extremely loud

Helpful?
Thank klljcgr8ful
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear klljcgr8ful, I apologize that your with us stay did not meet your expectations. Our team members take their positions seriously, and this is not the level of service that they aim to provide. Your comments are not taken lightly, and we will be using your feedback to improve our quality of service so that an event such as yours... More 

Cambria, CA
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had a very late check, which went smoothly. A good response to my shuttle request from the airport at 12:45 am. The room was large, clean and comfortable. Very good linens, pillows and bathroom stuff.When I was settling in I noticed how quiet and peaceful it was. And then I turned on the window AC unit (it was 90... More 

Helpful?
Thank docred
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear docred, I genuinely apologize for the quality of your stay. It appears as if we started off on the right foot and fumbled it from there. We take a lot of pride in living up to a certain standard and it is not acceptable to us that we were unable to deliver on these promises. We take your comments... More 

Barrie ON
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Alexa from Hampton Inn called and found us this wonderful hotel. We were all tired and it had started to rain...we were on motorcycles. We arrived and they handed us drink coupons! The room was big and had large comfortable beds. Room was very clean and felt luxurious. Just what we needed after a long day on the bikes:)

Helpful?
1 Thank Lynne1964
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Lynne1964, Thank you for posting such incredible comments about Hotel Indigo! I am thrilled that our hotel was a sanctuary from wet weather and a cure for tired bodies after a long day on the road. I encourage our team members to be empathetic of each guest and to give a little extra from time to time, and it... More 

Toledo Area
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2016

We only stayed one night but found this hotel to be very accommodating. It was clean, roomy and pleasant. The staff were very friendly. Since it was our first stay in the Albany area we were not sure what hotel to choose. We are glad we chose this hotel. We would recommend it to anyone, including families.

Helpful?
Thank Catherine H
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Catherine H, Thank you for spreading the good word. I'm excited that your first trip to Albany went so well! We always strive to provide our guests with the best possible experience when staying at Hotel Indigo, but it means something special when we can deliver that excellent service to a new visitor to the area, and show them... More 

Charlotte, NC
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 20, 2016

Indigo was one of the more reasonably priced options in the area and since we had an excellent experience at an Indigo in San Antonio, we chose to stay here in Albany during our visit as well. It was also very convenient to the airport, but not too close that it was noisy. The resort interior is very modern in... More 

Helpful?
1 Thank eak321
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear eak321, It sounds like there was an abundance of wonderful little nuances to your stay! I am very glad that after having a great time at Hotel Indigo in San Antonio we were able to do the same here in Albany-Latham. The goal of the Hotel Indigo brand is to provide an exceptional experience across all locations, while also... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 19, 2016

Our flight was canceled due to weather, and we were stuck in Albany for the night. Since we have a small dog (6#), we needed a pet friendly hotel. Our usual pet friendly brand had no vacancies, but we found this hotel when we did a pet friendly search. Nice room. Great location. Excellent food and service at restaurant. However,... More 

Helpful?
Thank trisheric99
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear trisheric99, I sincerely apologize that our pet policy was not agreeable to you. We do not have designated pet rooms within our hotel, so we have to deep clean each room that has had a pet in it to ensure that the room remains hypoallergenic for the next guest, hence the fee. I am very contented to hear that... More 

Clinton, Massachusetts, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2016

First time staying at the Hotel Indigo brand. The outer appearance was nice as well as the lobby. Checked into my first room and right off the bat the color coordination of the room took me aback. I had read in earlier reviews that the color combination needed to be changed and I have to agree. Otherwise the room was... More 

Helpful?
1 Thank William S
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear William S, I appreciate you taking the time to provide us with your feedback concerning your stay. It sounds like things got off to a bit of a bumpy start but fortunately we were able to right the ship! We take pride in having such wonderful team members who can step up to whatever occasion arises, and I'm extremely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more   less 

Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Rd, Latham, NY 12110-4805
Location: United States > New York > Latham
Price Range: $114 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Albany-Latham 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Indigo Latham
Hotel Style:
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
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