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Hotel Indigo Albany-Latham

#3 of 18 Hotels in Latham
Certificate of Excellence
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Hotel Indigo Albany-Latham
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341 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Cambria, CA
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I had a very late check, which went smoothly. A good response to my shuttle request from the airport at 12:45 am. The room was large, clean and comfortable. Very good linens, pillows and bathroom stuff.When I was settling in I noticed how quiet and peaceful it was. And then I turned on the window AC unit (it was 90... More 

Helpful?
Thank docred
Barrie ON
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Alexa from Hampton Inn called and found us this wonderful hotel. We were all tired and it had started to rain...we were on motorcycles. We arrived and they handed us drink coupons! The room was big and had large comfortable beds. Room was very clean and felt luxurious. Just what we needed after a long day on the bikes:)

Helpful?
Thank Lynne1964
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Lynne1964, Thank you for posting such incredible comments about Hotel Indigo! I am thrilled that our hotel was a sanctuary from wet weather and a cure for tired bodies after a long day on the road. I encourage our team members to be empathetic of each guest and to give a little extra from time to time, and it... More 

Toledo Area
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We only stayed one night but found this hotel to be very accommodating. It was clean, roomy and pleasant. The staff were very friendly. Since it was our first stay in the Albany area we were not sure what hotel to choose. We are glad we chose this hotel. We would recommend it to anyone, including families.

Helpful?
Thank Catherine H
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Catherine H, Thank you for spreading the good word. I'm excited that your first trip to Albany went so well! We always strive to provide our guests with the best possible experience when staying at Hotel Indigo, but it means something special when we can deliver that excellent service to a new visitor to the area, and show them... More 

Charlotte, NC
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Indigo was one of the more reasonably priced options in the area and since we had an excellent experience at an Indigo in San Antonio, we chose to stay here in Albany during our visit as well. It was also very convenient to the airport, but not too close that it was noisy. The resort interior is very modern in... More 

Helpful?
1 Thank eak321
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear eak321, It sounds like there was an abundance of wonderful little nuances to your stay! I am very glad that after having a great time at Hotel Indigo in San Antonio we were able to do the same here in Albany-Latham. The goal of the Hotel Indigo brand is to provide an exceptional experience across all locations, while also... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our flight was canceled due to weather, and we were stuck in Albany for the night. Since we have a small dog (6#), we needed a pet friendly hotel. Our usual pet friendly brand had no vacancies, but we found this hotel when we did a pet friendly search. Nice room. Great location. Excellent food and service at restaurant. However,... More 

Helpful?
Thank trisheric99
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear trisheric99, I sincerely apologize that our pet policy was not agreeable to you. We do not have designated pet rooms within our hotel, so we have to deep clean each room that has had a pet in it to ensure that the room remains hypoallergenic for the next guest, hence the fee. I am very contented to hear that... More 

Clinton, Massachusetts, United States
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time staying at the Hotel Indigo brand. The outer appearance was nice as well as the lobby. Checked into my first room and right off the bat the color coordination of the room took me aback. I had read in earlier reviews that the color combination needed to be changed and I have to agree. Otherwise the room was... More 

Helpful?
1 Thank William S
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear William S, I appreciate you taking the time to provide us with your feedback concerning your stay. It sounds like things got off to a bit of a bumpy start but fortunately we were able to right the ship! We take pride in having such wonderful team members who can step up to whatever occasion arises, and I'm extremely... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our 4th stay at this hotel. We love it! The staff is great. The Blu Stone restaurant is also amazing, especially their breakfasts. Please look at the pics, because that is what you get. Our son lives near here, and this is where we are staying from now on. Btw, the manager Ariana is the best. Thanks for... More 

Helpful?
1 Thank Adam D
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Adam D, I am overjoyed that you have stayed with us four times now and we have knocked it out of the park each time! The consistency of our accommodations and amenities is very important to us, and maintaining a high level of service is of great value to our staff. Discovering stories, such as yours, is incredibly rewarding.... More 

Trumbull, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2016

Great Hotel! Great value.Free Parking.Free WIFI. Very clean, Staff was curteous and friendly. Lobby was nice meeting place for the team to relax together. Arrived late Friday evening and could walk next door to nice Hibachi restaurant. Location to venue excellent, location to area restaurants excellent (so many choices), Shopping Mall & Cinema also right close by. Traveled with a... More 

Helpful?
1 Thank JKLfromCT
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Deark JKLfromCT, Thank you for the wonderful remarks! We consider our location one of our greatest assets and I'm pleased to hear that you were able to take full advantage. There's so much to do in the Albany-Latham area, especially with a team of ten girls! I hope the team had a winning weekend, and we look forward to seeing... More 

United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

The furnishings had been completely replaced in the common areas just prior to my stay and were clean and comfortable. My room was clean and had nice linens and towels. Staff were all very friendly and welcoming. The restaurant was adequate. Proximity to the airport is convenient.

Helpful?
1 Thank SamanthaL222
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear SamanthaL222, I'm excited to hear that you were fond of the new interior design of our lobby! We put a lot of hard work into crafting the most welcoming atmosphere for guests when they arrive at Hotel Indigo. If you are ever in the Albany-Latham area again, we hope we have another chance to provide you with our cordial... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2016

A couple of hiccups along the way: Not enough towels in room, noisy A/c unit, cold disappointing breakfast. Everything was resolved as quickly as you could like and to our complete satisfaction. I would definitely recommend Hotel Indigo to frequent area visitors.

Helpful?
1 Thank David W
Charles B, Front Office Manager at Hotel Indigo Albany-Latham, responded to this review

Dear David W, I thank you for taking the time to contribute your sentiments. I apologize that your stay did not initially go as planned, though I am very pleased that our staff was able to turn things around and provide a five star experience! It thrills me to know that you were able to leave happier than when you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more   less 

Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Rd, Latham, NY 12110-4805
Location: United States > New York > Latham
Price Range: $132 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Indigo Albany-Latham 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Indigo Latham
Hotel Style:
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
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