The Haven

The Haven

15 Km From Njeru Towards Kayunga Rd West Bank of the River Nile, Jinja Uganda
Traveler (332)
Family Suite 5...please,check our website
Room & Suite (54)
Dining (42)

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About

4.5
#1 of 9 lodges in Jinja
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.3
The Haven is consistently rated one of Jinja's best lodges / restaurants, with a breath-taking view of rafting at the White Nile's first waterfall. Enjoy our delicious food while watching monkeys, otters and incredible birds. Fish on the River Nile. Go bird watching. Take a motor boat cruise straight from our jetty. Explore the river's beautiful islands by canoe. Ride a mountain bike. Explore local life. Sit by our campfire. Free facilities: volleyball, football, badminton, table tennis, pool table, table tennis, hammock, sandpit, and Jinja's best children's play area. This peaceful river lodge has luxury bandas and bungalows, a honeymoon suite, family bungalows and suite, lazy camping tents and conference facilities. All rooms have (imported) spring-loaded mattresses, USB chargers, European and British power sockets. The Haven also has a swimming pool (residents only) and satellite TV. This eco lodge is solar-powered and has hot water. Our water is from our 18 m deep well and is UV filtered as well!
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Hiking
Billiards
Children Activities (Kid / Family Friendly)
Gift shop
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Fishing
Mosquito net
Picnic area
Dry cleaning
Laundry service
Room features
Private balcony
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Charming
Mid-range

Location

15 Km From Njeru Towards Kayunga Rd West Bank of the River Nile, Jinja Uganda
Getting there
Entebbe Airport
56.8 mi
See all flights
1 Attraction
within 5 miles
327Reviews5Q+A71Room tips
Traveler rating
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  • 5
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Detailed Reviews
Annie wrote a review Jun 2020
5.0 of 5 bubbles
This is my 4th time at the Haven. I can attest to their consistent excellence in professionalism (great service), fresh and delicious food, cleanliness and impeccable condition of the cottages!
Amazing bonding place for families, there is a lovely camping ground for young children and a clean, inviting pool.

We were hesitant to travel during Covid 19, but to reassure everyone, the Haven has taken clear measures to keep their staff and clients safe. From the social distancing, to frequent sanitising and disinfecting surfaces etc. Hygiene standards here have always been high even before Covid-19.

Overall stunning and serene hidden heaven.

Tip: Upon request, the Haven provides high speed wifi into your cottage which was great for Zoom/ Skype meetings working from home ( on the hammock, with breathtaking views and sounds of the Nile)!
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Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Rooms overlooking the Nile are breathtaking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thanks for Your positive feedback and sharing Your home office work experience at The Haven. During work days, The Haven is even more serene then it is already
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Jacqui D wrote a review Aug 2020
5.0 of 5 bubbles
We loved our stay in one of the luxury bungalows which had a glass wall overlooking the stunning view of the rapods. The room was beautifully decorated in a 'rustc'style with every comfort and great attention to detail. The staff gave attention to our every need without being intrusive, and we were able to coletely relax. Being a distance from Jinja town, we chose to keep our activities in or around the hotel, mostly reading and eating! For those who wanted to be mor active, there was walking, pool, and other more actine things in and around
European meals of excellent quality; the breakfasts were exceptional and incuded in the price
.
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Date of stay: July 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Description of rooms and facilities accurate. Constant roar of rapids quite loud, but can get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thanks!!
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christinecoll wrote a review Apr 2021
Lionel, United Kingdom
5.0 of 5 bubbles
The Haven is exactly that, a beautiful haven in the unique location by the River Nile, lovely trees offering shade, hosting an amazing array of birds, and monkeys too!
A place to breathe, sleep well in lovely bandas, extremely comfortable beds, en suite facilities.
Food is delicious and plentiful.
Lovely pool area, play areas for children.
Very few mosquitoes, they have planted lemongrass around.
Staff are very friendly and helpful.
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Date of stay: March 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Bandas which overlook the River Nile
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded May 10, 2021
Thanks for Your very positive and detailed feedback. Lemon grass and the flowing water reduces the mosquitos a lot. Probably also the chilly mist in the morning...created by the rapid. The rest is created by nature and the ambitious and warm people of Namiyagi.
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Harry wrote a review Aug 2020
4.0 of 5 bubbles
For those with a limited budget: bring your own tent and go for half or full board on the meals: camping with an amazing view of the Nile, very solid toilet/showering facilities, meals on a wonderful terrace and being able to use the pool was near to perfect.

ACTIVITIES: rent a canoe for little money and spend some time on the Nile (early morning recommended as it gets hot later); however, we cannot recommend the mountain bikes as they are in a poor state. Also the hotel's guide was far off regarding the time needed for a "2 hour bike tour" which would have likely been 5 hours if we had not turned around after 2 hours...

Will certainty come again
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thanks for Your feedback. I have adressed Your feedback to the guide and I am sure he will communicate these days better to the clients about the route and time frame. We are busy to maintain the bikecyles these days, which is a challenge regarding spare parts etc. See You next time!
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Simone B wrote a review Aug 2021
Kampala, Uganda
5.0 of 5 bubbles
Love this place - Stoped here for breakfast during our safari and enjoyed to the fullest.
Fantastic location - right on the banks of the river by the sounds of River Nile

The breakfast was great - catering for all diets and offering all the choices for us.

The staff are friendly and welcoming. We definitely recommend checking it out when you are in Jinja.
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Date of stay: July 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 10, 2021
Thanks for Your positive feedback....hope to see You again for another meal or even to spend a few nights. P.S.: Some Milka choclate for coffee is another good choice ;-)
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Sara S wrote a review Mar 2020
5.0 of 5 bubbles
What a heaven on earth. Beautifully placed near a white water rapid in the Nile. Excellent food, drinks, service. We slept in a tent on the ground. The mattrass was not very comfortable, but we had been horseback riding all day, so maybe I was just sore. Pool area is small and cosy and you are only overlooked by the monkeys in the tree nearby.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thanks for Your positive feedback. The Lazy Camping matrasses are simple foam matrasses...in the rooms we having only very comfortable spring loaded matrasses. Hope to see You again, next time while in Uganda to breath in the beauty of nature, combined with all the comforts of civilisation.
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Etienne O wrote a review May 2021
5.0 of 5 bubbles
Unbeatable location, terrific facilities, welcoming vibe, wonderful team, delicious food and all-round perfection
We drove in from Kenya, expected to stay just a few days and ended up staying two week. Initially we stayed in the family Banda, then moved to camping beneath shady trees and with the Nile before us, making the most of the facilities, ease of location and welcoming bar and restaurant, Rafting, tubing, kayaking, biking and general exploring were easily organized, all making for a most blissful introduction to Uganda, after which we headed west towards the mountains. Thank you THE HAVEN
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Date of stay: March 2021
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded May 22, 2021
Thanks for the very positive feedback! 2 week stays should be the new standard....deceleration and peace of mind. Hope To see You and Your family again, soon!
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elzygo wrote a review Aug 2021
Athens, Greece
+1
5.0 of 5 bubbles
Excellent stay, the lodge is perfectly situated with great views and ambience. We stayed at cottage number 2 which was excellent.
The view was perfect with a big swing and a nice veranda, the room was very nicely decorated and very large even the bathroom had great views to the rapids. Everything was clean and no insects.
The food at the restaurant was very good, brreakfast had very large variety.
All in all a great experience well worth the visit. I am sorry we only stayed one night wish I can visit again
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Just go!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Dec 6, 2021
Thanks for the great review and I hope You will come soon with some more time in Your luggage ;-)
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Philip G wrote a review Aug 2020
+1
5.0 of 5 bubbles
We stayed three nights with some family friends. The boys camped in a tent, while the adults shared the cottage. We had an amazing time. The meals were exceptional - every one - and the staff were kind, considerate, accommodating to our children's needs. We enjoyed the canoe a LOT, as well as the pool table, volleyball/badminton net, bocce ball, croquet and ping pong.
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Date of stay: July 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thaks for Your positive feedback and hope to welcome You again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mimi wrote a review Jul 2020
4.0 of 5 bubbles
The location is truly amazing, the staff was accommodating and friendly, and the food was great. The luxury bungalows have a direct view of the rapids and the gentle sound of rushing water will help you relax on the front porch and lull you to sleep. The dining area also has an beautiful view. There are a variety of activities and diversions including a park for kids, pool, ping-pong, biking, etc. I recommend the boat cruise on the river with Charles who will spot and identify an array of birds. Don't forget to bring your camera and binoculars!
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Date of stay: June 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rainer Holst, Owner at The Haven
Responded Aug 20, 2020
Thanks for Your feedback and hope to see You soon again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Charles O
Kampala, Uganda4 contributions
The Haven is 20mins drive from Jinja on a very good road which doesnt normally have a lot of traffic. yes they can allow you pay for bed and breakfast though you will need to make contact with them and establish the rates. Because it is not far from Jinja, you are able to explore Jinja town by do or night and still be able to retire back to the Haven
D B asked a question Apr 2019
Kampala, Uganda90 contributions10 helpful votes
Do you have spa services?
Answer from Rainer Uganda
Jinja, Uganda
We only offer massages, which you have to order 2 hours ahead.
Answer from SuperBubbe57
Oklahoma47 contributions11 helpful votes
I do not work for the Haven. You must contact them directly. This sight is just customers and travelers who have been to these places.
Answer from Fleecy57
England, United Kingdom15 contributions7 helpful votes
Hey fellow traveller, the haven great at reading their emails. Go direct to their website and make enquiry through there....
Oluscoop wrote a tip Apr 2024
5 contributions2 helpful votes
5.0 of 5 bubbles
"Not a great big pool but it is nice for a quick dip/soak."
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Anne M wrote a tip Jan 2024
11 contributions1 helpful vote
5.0 of 5 bubbles
"We can recommend room 10 for a big family (can fit 6 people)"
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Dorte J wrote a tip Nov 2023
5 contributions
5.0 of 5 bubbles
"I recommend the honeymoon suite. Take the river cruise in the morning- and if unfamiliar with African villages, take the village walk."
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shazwig wrote a tip Jul 2023
Bracknell, United Kingdom61 contributions6 helpful votes
5.0 of 5 bubbles
"Bungalow was amazing. Room 10 family room. Take coffee early outside your room before breakfast."
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Gerson van Luijk wrote a tip Jul 2023
Rotterdam, The Netherlands428 contributions87 helpful votes
4.0 of 5 bubbles
"Go for a swim in the Nile when you are up.to climb the pretty short steps. "
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Not the right property for you?
There are more places to choose from in the Jinja area.
PRICE RANGE
$133 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the haven hotel jinja
LOCATION
UgandaEastern RegionJinja
NUMBER OF ROOMS
10
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE HAVEN $133 ($̶1̶4̶8̶) - Updated 2024

Frequently Asked Questions about The Haven
Which popular attractions are close to The Haven?
Nearby attractions include Itanda Falls (4.4 miles).
What are some of the property amenities at The Haven?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at The Haven?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Haven?
Yes, free parking is available to guests.
Are there opportunities to exercise at The Haven?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Haven?
Yes, dry cleaning and laundry service are offered to guests.
Does The Haven have any great views?
Yes, guests often enjoy the river view available here.
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