There is nothing to complain about at the Haven, and plenty of things to rave about. Food, views, staff friendliness, chill, surrounding activities, great coffee. We've stayed at a lot of places on the Nile, and in the region, and this is a favorite.
After 8 long months of being in lockdown, I had to take a break and get some fresh air to destress myself. Read about the good reviews in Tripadvisor, and decided to give The Haven a shot. I stayed there for 4 days and I could not be happier with my decision. It is such a peaceful, not to mention a beautiful place. Most importantly, I was traveling solo, and due to COVID there were not many guests, hence I was skeptical regarding the safety part. After staying there, I can confirm, that it is very safe. The staff(David, Rhoda, Sarah, and everyone else) were friendly and ensured that I am comfortable at all times. They customized my food options as I needed. And to top it all, David, the manager, agreed to help me with a Music video shoot, which was unplanned. It was a complete day's effort with a lot of patience required. David was very kind and did a great job with the camera. I am providing the link to the final effort. The only improvement I suggested was a little bit of beautification of the front yard, which creates the 1st impression of a guest. Other than that, everything else was A1. If you are from Uganda and need a weekend break, give it a shot. And if you are visiting Uganda, then also I would highly recommend it, since they arrange for other activities as well around Jinja.…
It was really delightful to visit the Haven again after more than a decade! I was even more delighted to find it very very well maintained and as good as new. Expanded yes, to cater for camping and families but still giving you that unique boutique experience. The sound of the rushing waters was loud as it was calming, no doubt enhanced by the swollen Lake Victoria. The breakfast was outstanding served by Charles with an enigmatic ever present smile and the very energetic Sarah. The coffee, the omellete, the pancakes and the passion fruit juice was all excellent. David the Manager is amazingly responsive and accommodating. An excellent experience all round and definitely doing this again and spending a little longer
The lodge is overlooking the river (access for swimming) with great views on the Nile - both from the cottages and the restaurant. The staff is warm and welcoming. The food in the restaurant is tasty- although I would appreciate some vegan options (they prepare vegan food upon request but its a bit complicated). Its the perfect getaway from busy Kampala if you want your soul to rest. They also have a small "safari shop" inside the reception area, where they sell batteries and all kinds of things needed for travelling in Africa. AND its dog friendly, which is a very big plus!!
A wonderful stay i really ❤ this place it's my favourite place including my family we all love this place sometimes when I come with my kids they don't want to leave the The Haven The view the water sound sports field it have a lot come and enjoy really everyone can love it