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Surjio's Guest House

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159 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are brilliant - Elizabeth & Miriam are real gemS! The service we received was EXCELLENT. We had a relaxing time around the pool and enjoyed the breakfasts and restaurant area and the lovely gardens. One slight issue was that the children's mosquito nets didn't serve their purpose. Overall we had a very enjoyable stay and would recommend this... More 

Helpful?
Thank samgina1
Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I was hoping to stay somewhere in Jinja for a week of retreat before a busy few weeks in a village. Surjios was the perfect place for this! The peaceful and calm atmosphere is rare to find in Jinja, especially somewhere with a pool. I was able to completely relax. The staff were helpful and friendly but not intrusive. The... More 

Helpful?
Thank Rachael S
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Surjios for a month, and it was amazing! Very clean, great food, we loved swimming in the pool. The staff was really kind and helpful. The gate guard Frank, quickly became a family friend and he played soccer and catch with our 2 year old daughter, who loved him so much! The owners were very helpful and... More 

Helpful?
Thank A TripAdvisor Member
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Surjios guesthouse was a relaxing place to come back to after a long day of work. I hope to go back to spend an extended period of time just to relax. I suggest taking a newspaper, book, or journal and just relaxing. The food was excellent.

Helpful?
Thank Johnathan B
Amritsar, India
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stay here for 4 nights, while on a business and I must say it was truly a great experience. The room was spacious, clean and had good quality fittings and a comfortable bed! Delicious pizza (the best I had had) and they have a special menu for guests staying at Surjios. Lemon butter fish is exceptionally good. Staff are very... More 

Helpful?
Thank igpbob
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2016

A great tranquil and relaxing hotel, perfect for escaping the hustle and bustle of Jinja. A friend and I stayed here for a week and it was exactly what we were looking for. The hotel is located in walking distance of Jinja town, the stone baked pizza and their many varieties left us spoilt for choice! I also thoroughly enjoyed... More 

Helpful?
Thank KiwiParaMi
London, United Kingdom
1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

I had a fantastic stay at Surgio's in a clean and tidy room by the pool side. The staff were friendly and helpful and were able to organise special breakfasts for me as I have some dietary requirements so every day they made me a different breakfast. Got to know the owner quite well as he took the time to... More 

Helpful?
Thank Rinski84
London
Level Contributor
155 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 16, 2016

A very friendly welcome from the young lady who checked us in. Large room with nice view. Nice garden. Good location. Otherwise rather disappointing. Room could do with a refurb. Rather lacking in atmosphere but this was mainly because we were the only people staying there. Food was ok, but not particularly inspiring. Room was not made up or cleaned... More 

Helpful?
Thank PeteD_London
surjios-guesthouse, Owner at Surjio's Guest House, responded to this review

Thank you so much for staying with us and your feedback. And it was my pleasure to meet you and I too certainly enjoyed our conversation. All our rooms are "touched up" every 6 months and completely re-done every 2-3yrs. But if you would kiddy email me on specifics, I will certainly look into it. I am sorry that your... More 

1 review
5 of 5 stars Reviewed July 11, 2016

Surjio's is like an oasis in Jinja. The rooms are spacious, beautiful, and relaxing. The grounds are lovely and the staff is helpful and friendly. I don't believe that there is a better place to stay in Jinja! And the pizza is divine as well as the calzones-still craving it long after our trip!

Helpful?
Thank Cheryl B
surjios-guesthouse, Owner at Surjio's Guest House, responded to this review

Thank you so muck for staying with us and giving us positive feedback. It was our pleasure to make your stay a memorable one. Warm regards. More 

Bluffton, Indiana
1 review
5 of 5 stars Reviewed July 4, 2016

We stayed at Surjio's during our second trip to complete our International Adoption in Uganda. It was perfect because we were able to swim and hang out around the pool with our son, creating opportunities to bond with him even before we took him home. The staff was extremely helpful, but not overbearing and the food delicious (the pizza is... More 

Helpful?
Thank lanashoaf
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
A former Presidential guesthouse, fully renovated and with new tasteful rooms added. Located minutes from quaint Jinja town and over-looking the great Lake Victoria. Set in lush gardens to give you a truly peaceful, well deserved rest in our very comfortable en-suite rooms. The restaurant serves variety of breakfasts, and other meals, including our famous pizzas and tex-mex meals. Note: we do not sell alcoholic beverages, but guests may bring their own (NO corkage charge). We look forward to hosting you soon. ... more   less 

Additional Information about Surjio's Guest House

Address: Plot 24 Kisinja Road | P.O Box 2026, Jinja, Uganda (Formerly Palm Tree Guest House)
Location: Uganda > Eastern Region > Jinja
Price Range: $103 - $135 (Based on Average Rates for a Standard Room)
Number of rooms: 23
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Also Known As:
Surjio`s Guest House Hotel Jinja
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