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Surjio's Guest House

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161 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Reviewed 3 weeks ago via mobile

Surjio's is a normal stop for my co- workers and I as we travel to the capital of Uganda. Each time there has been wonderful. This last visit found me in a few major issues. Surj and his staff were extremely helpful. They went above and beyond just being a business and were family. Words cannot express my gratitude. Will...

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Thank Pamela W
Reviewed September 7, 2016 via mobile

I stayed for a month in the apartments up the street from the restaurant. Everything about my stay was great - my place was nice, clean, and had everything I needed. The staff are all friendly and ready to help. Serjio will go out of his way to make sure you enjoy your stay - I highly recommend this place...

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Thank Christopher S
Reviewed August 17, 2016

The staff are brilliant - Elizabeth & Miriam are real gemS! The service we received was EXCELLENT. We had a relaxing time around the pool and enjoyed the breakfasts and restaurant area and the lovely gardens. One slight issue was that the children's mosquito nets didn't serve their purpose. Overall we had a very enjoyable stay and would recommend this...

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Thank samgina1
Greater Manchester, United Kingdom
Reviewed August 16, 2016

I was hoping to stay somewhere in Jinja for a week of retreat before a busy few weeks in a village. Surjios was the perfect place for this! The peaceful and calm atmosphere is rare to find in Jinja, especially somewhere with a pool. I was able to completely relax. The staff were helpful and friendly but not intrusive. The...

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Thank Rachael S
A TripAdvisor Member
1 review
Reviewed August 7, 2016 via mobile

We stayed at Surjios for a month, and it was amazing! Very clean, great food, we loved swimming in the pool. The staff was really kind and helpful. The gate guard Frank, quickly became a family friend and he played soccer and catch with our 2 year old daughter, who loved him so much! The owners were very helpful and...

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Thank A TripAdvisor Member
Reviewed July 31, 2016 via mobile

Surjios guesthouse was a relaxing place to come back to after a long day of work. I hope to go back to spend an extended period of time just to relax. I suggest taking a newspaper, book, or journal and just relaxing. The food was excellent.

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Thank Johnathan B
Amritsar, India
Reviewed July 31, 2016 via mobile

Stay here for 4 nights, while on a business and I must say it was truly a great experience. The room was spacious, clean and had good quality fittings and a comfortable bed! Delicious pizza (the best I had had) and they have a special menu for guests staying at Surjios. Lemon butter fish is exceptionally good. Staff are very...

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Thank igpbob
London, United Kingdom
Reviewed July 23, 2016

A great tranquil and relaxing hotel, perfect for escaping the hustle and bustle of Jinja. A friend and I stayed here for a week and it was exactly what we were looking for. The hotel is located in walking distance of Jinja town, the stone baked pizza and their many varieties left us spoilt for choice! I also thoroughly enjoyed...

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Thank KiwiParaMi
London, United Kingdom
Reviewed July 22, 2016 via mobile

I had a fantastic stay at Surgio's in a clean and tidy room by the pool side. The staff were friendly and helpful and were able to organise special breakfasts for me as I have some dietary requirements so every day they made me a different breakfast. Got to know the owner quite well as he took the time to...

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Thank Rinski84
London
Reviewed July 16, 2016

A very friendly welcome from the young lady who checked us in. Large room with nice view. Nice garden. Good location. Otherwise rather disappointing. Room could do with a refurb. Rather lacking in atmosphere but this was mainly because we were the only people staying there. Food was ok, but not particularly inspiring. Room was not made up or cleaned...

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Thank PeteD_London
surjios-guesthouse, Owner at Surjio's Guest House, responded to this review

Thank you so much for staying with us and your feedback. And it was my pleasure to meet you and I too certainly enjoyed our conversation. All our rooms are "touched up" every 6 months and completely re-done every 2-3yrs. But if you would kiddy email me on specifics, I will certainly look into it. I am sorry that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Free Breakfast
Official Description (provided by the hotel)
A former Presidential guesthouse, fully renovated and with new tasteful rooms added. Located minutes from quaint Jinja town and over-looking the great Lake Victoria. Set in lush gardens to give you a truly peaceful, well deserved rest in our very comfortable en-suite rooms. The restaurant serves variety of breakfasts, and other meals, including our famous pizzas and tex-mex meals. Note: we do not sell alcoholic beverages, but guests may bring their own (NO corkage charge). We look forward to hosting you soon. ... more   less 

Additional Information about Surjio's Guest House

Address: Plot 24 Kisinja Road | P.O Box 2026, Jinja, Uganda (Formerly Palm Tree Guest House)
Location: Uganda > Eastern Region > Jinja
Price Range: $80 - $125 (Based on Average Rates for a Standard Room)
Number of rooms: 23
Reservation Options:
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Also Known As:
Surjio`s Guest House Hotel Jinja
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Questions & Answers

Here's what travelers have asked, with answers from Surjio's Guest House staff and other travelers.
3 questions
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Questions? Get answers from Surjio's Guest House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room either by the pool, or up on the balcony for a sea view!”
 of 5 bubbles KiwiParaMi, Jul 23, 2016 | Read review
“Wifi is available around the pool and at the restaurant.”
 of 5 bubbles lanashoaf, Jul 4, 2016 | Read review
“Try to get #23. A four bed corner suite with a spectacular view over the garden and Victoria lake”
 of 5 bubbles PapaLien, Aug 1, 2015 | Read review
“upstairs for the view but downstairs for the pool”
 of 5 bubbles PamelaR56, Jun 22, 2015 | Read review
“Room 8 was really great”
 of 5 bubbles Tim99873, Feb 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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