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Whiteface Lodge

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Traveler (1315)
360
Panoramas (24)
Room & Suite (1008)
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About

#2 of 5 resorts in Lake Placid
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
Nestled in the woodlands surrounding Lake Placid, New York, Whiteface Lodge is located in the heart of the Adirondacks. The resort is just a few blocks from the town's namesake lake and a short drive from the celebrated ski slopes of Whiteface Mountain. Featuring a rustic timber design worthy of the majestic Adirondack landscape, the Lodge offers the idyllic setting and abundant amenities you would expect to find at "the Northeast's Best Mountain Resort"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Canoeing
Game room
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Hiking
Skiing
Tennis court
Billiards
Entertainment staff
Fishing
Table tennis
Board games / puzzles
Babysitting
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Kitchenette
Dishwasher
Flatscreen TV
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Luxury
Languages Spoken
English
4.5
1,889 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Whiteface Lodge often earns praise for its harmonious blend of rustic charm and luxury, providing guests with a cozy and romantic atmosphere. The resort's lavish amenities, including pools, spas, and hot tubs, are popular among travelers seeking relaxation. While service quality receives mixed feedback, with some guests commending the attentive staff and others noting unresponsiveness, the cleanliness of the lodge is consistently applauded. However, some guests have voiced dissatisfaction with the value, pointing to overpriced services and room issues, despite the spacious and comfortable accommodations.
Atmosphere
Rustic
Rooms
Unkempt
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Comprehensive
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1889Reviews40Q+A100Room tips
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Neisha N wrote a review Feb 19
1 contribution
+1
A true winter escape. Prior to arrival Elise in Guest Services was very responsive, engaging and answered any questions we had. At check-in the front desk manager and bell service was excellent. The room accommodations were great and the views, wow. We had an opportunity to meet the General Manager, Michael, he was so kind and gave us amazing recommendations for local experiences and recommended seeing the downtown which did not disappoint. The downtown area had great views of the lake, shopping and restaurants. We even got to see people dog sledding on the lake. All staff were kind and everything was so clean including the grounds. If you are into spa experiences, the Swedish massage I had from Christina was one of the best massages I have ever had. Max the Food and Beverage Director was also very nice and provided amazing service throughout our stay. My favorite food item was the dutch knuckle-cheese, and favorite cocktail was the S’mores Martini. There are a lot of activities onsite that are family friendly, game room, pools, movie theater and so much more. Thank you to everyone at Whiteface Lodge, the experience was truly incredible.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Coastal755878 wrote a review Feb 17
2 contributions
We stay here every year but this year was even better than usual. The new general manager Michael Allen is very present and personally takes the time to greet guests as he makes his rounds. The entire breakfast serving staff was particularly helpful and Adna even remembered our names from prior years. The servers in the bar area were excellent as well which as a big upgrade from prior years. We'll be back next year!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stasia L wrote a review Jan 2024
2 contributions1 helpful vote
There is so much to love about this place. Gorgeous roaring fires in 2 huge fireplaces in the dining room. Just a wonderful, woodsy, old fashioned log hotel with tons of charm. Our room was more of a small apt - spacious living dining and kitchen area, with fireplace, 2 bathrooms, big bedroom and lovely porch overlooking snow touched woods. Sumptuous bed. Loads of cute touches- s'mores, welcome coffee, hot choclate and snacks. A movie theatre, outdoor spa and pool, and fun bar. Friendly attentative staff. The only complaint we had was the food. I shared a $15 green salad and $49 flank steak with my husband. Salad was nothing more than green lettuce overdressed with balsamic and olive oil. The steak was a small portion and tough, as well as sloppily plated. It came with a warm 'salad' of potato and brussel sprouts, which was mostly blue cheese cream, and an unwelcome surprise since it wasn't mentioned on the menu. Thorough disappointment. I would be great to see something on the menu using high quality ingredients, simply prepared. Indeed the dinner menu is quite limited. I presume restaurants are still having a hard time getting experienced kitchen staff. Otherwise we loved this little gem of a lodge.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Lilli wrote a review Jan 2024
30 contributions8 helpful votes
I’ve visited in the winter and the summer and love it both ways! Both are so beautiful. I love the coziness in the winter. They have s’mores by the (many) fireplaces most nights, ice skating, a luxurious spa, movie theater, game room, pool and hot tubs! The pool and hot tubs are heated year round. It’s super fun to go in the hot tubs while it’s snowing outside! The hotel has everything, we rarely left the property. Highly recommend!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PKHyde wrote a review Jan 2024
Albany, New York2 contributions3 helpful votes
+1
Whiteface Lodge is the ideal destination for a magical wintry weekend getaway! From the moment you arrive until you are checking out, the staff are welcoming and make you feel like you’re at home. Mirror Lake is only a 1.5 mile walk and offers a 3-mile loop around the lake with quaint shops and delicious eats. The spa at Whiteface Lodge is extraordinary and relaxing and offers tandem couples massages along with steam rooms and saunas within the spa sanctuaries. Dinner at Kanu is a must with its tantalizing menu and majestic views within the grand dining room with vaulted ceilings, cozy fireplaces, and Adirondack-themed decor. The rooms are spacious and have the feel of a private log cabin for the perfect combination of romance and relaxation.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Laura M wrote a review Dec 2023
1 contribution4 helpful votes
+1
Been visiting here every year for the past 5 years and I have to say this will be the last. The service was terrible. The food at KENU and peak totally S….D … Took forever and was cold . Oh… and after we told waitress a person had allergens they still brought out the dish with NUTS!! . The room rates were ridiculous for what you got . The spa sucked ! New years dinner was $130 a person -never complain about money as we stay at ritz Carlton’s around the world……. But this was worse than local any Buffet . I’d like to apologize for all the negativity but if it wasn’t new years I’d prob spit on the waitress as she was a totally rude. But Beyond rude ! As if we were bothering her …. Our fire place was broke the rooms were dark. Lighting terrible ! The game room is dirty and games broken . Food all over the floor . I could go on and on but this is a waste of my time . Oh and back to the terrible cold, hard, disgusting buffet ….. We will never come back . Stay at the mirror lake it’s beautiful and cheaper . Even 3 star hotels in the area are nicer than this hotel . Can’t wait to leave this place tomorrow! White face lodge I hope you read this !!! You should be ashamed ! Your hotel sucks ! I believe we paid over 1500 a night for 4 nights. Total joke !!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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bpschwyn wrote a review Dec 2023
Ludlow, Massachusetts35 contributions13 helpful votes
We were so looking forward to our Christmas dinner at Whiteface Lodge. When we arrived, we were very much impressed with the grandeur of the Lodge and the impressive space that the Kanu restaurant sits in. It was like walking into Yosemite’s Tenaya Lodge but more impressive. We selected this location for Christmas dinner based on listings of the best Christmas dinners in the area. We knew in advance that the Christmas dinner was going to be a buffet which was not a problem. We expected it to be quite nice considering the location and the cost (per person: $100.00) which was also not a problem. The festive decor was somewhat of a distraction to the reality of what we were about to experience. Once we sat down, the “server” took our drink order and then we headed off to the buffet. First stop, getting a bowl of quite good Butternut Squash soup. Then a visit to what con only be described as a sad excuse for a Charcuterie Board. It was a mess with little selection of cheeses, meats, crackers and other items one would expect in a place like this. It appeared to be ransacked by kids and, as I said, a complete mess. The staff should have paid more attention to how this first station was being kept up. I did get some cheese and a few other things that were less-than-impressive. After I finished that, I went back to the carving station where they had a choice of turkey or prime rib. I opted for the turkey, which was very dry. I asked where the gravy was and they had none. There were limited sides, so I got some mashed potatoes and broccoli gratin (both were good). I also tried the salmon which had no flavor and was extremely dry. We sat down to consume the food, saw the “server” one more time to fill up my water glass. Did not go back for more food as the only other options were rice pilaf and brussels sprouts (no thank you). No bread options either. Now for a visit to the dessert table. For $100 per person, we expected some pretty fabulous desserts. That was not the case. Everything was in bite sizes, very simple, and of the few options. Not even any cakes or pies (except for something with apples that was cut up into smaller pieces). When the check came, we were shocked to find that a 20% gratuity was added to the bill. I am sorry but for a buffet when we saw the “server” twice, we served ourselves and I even had to place my used plates on another vacant table, paying over $40.00 for “service” that you would get at a Las Vegas buffet is highly unreasonable. No wonder the service was poor since there is no motivation for the “server” to do anything above and beyond. We would certainly never go back for such a dinner and warn all who are considering Whiteface Lodge for Christmas dinner to go with low expectations.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Anne-Marie L wrote a review Dec 2023
1 contribution1 helpful vote
Everything was perfect: spotlessly clean, delicious food, above-and-beyond kind and helpful staff (from bar tenders to valet to front desk to housekeeping to the manager). Our room was gorgeous, comfortable. We have stayed in a number of the "finest" resorts in Vermont and they were all nice, but nowhere near the level of service, comfort, amenities, and cleanliness as White Face Lodge. We had some snafus unrelated to the lodge (car breakdown for example) and they helped us get it fixed and returned to the lodge like magic. I am deeply grateful for having had this time there. I am deeply grateful that we will be able to return.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Joshua H wrote a review Dec 2023
2 contributions2 helpful votes
Super Nice Charming Staff Nice Rooms They Say Thank You And Appreciate Everything You Do And It Has A Nice View Of The Mountains And It’s Also Nice & Chill Because They Have A Kids Club They Will Take You To Go Do A Lot Of Fun Activities Recommend In My Opinion
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Very Recommend Nice Spa They Have A Movie Theater Game Room Bowling Alley Just For You
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Randi H wrote a review Dec 2023
1 contribution1 helpful vote
Our favorite place to relax! We love the Whiteface Lodge and look forward to every chance we get to visit. It is beautiful year round, but seeing it all dressed up for Christmas was truly a treat! The staff are friendly and professional across the board. We especially had fun chatting with Kakolukiyam at check-out. He was warm, funny, and ended an already great trip on an extra-good note!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$300 - $589 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the whiteface hotel lake placid, whiteface hotel lake placid, whiteface lodge, the whiteface lodge
LOCATION
United StatesNew YorkLake Placid
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WHITEFACE LODGE - Updated 2024 Prices & Resort Reviews (Lake Placid, NY)

Frequently Asked Questions about Whiteface Lodge
Which popular attractions are close to Whiteface Lodge?
Nearby attractions include Mirror Lake (1.3 miles), Olympic Ski Jump Complex (2.0 miles), and John Brown Farm State Historic Site (3.2 miles).
What are some of the property amenities at Whiteface Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Whiteface Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Whiteface Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Whiteface Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Whiteface Lodge?
Conveniently located restaurants include Salt of the Earth Bistro, The View Restaurant, and Top of the Park.
Are there opportunities to exercise at Whiteface Lodge?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Whiteface Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Whiteface Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Whiteface Lodge?
Many travelers enjoy visiting John Brown Farm State Historic Site (3.2 miles) and Lake Placid Olympic Museum (1.5 miles).
Does Whiteface Lodge have any great views?
Yes, guests often enjoy the mountain view available here.