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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Staff required to regularly wash hands
- Contactless check-out
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 33 hotels in Lake Placid
Location
Cleanliness
Service
Value
Travelers' Choice
Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio.
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Room & Suite (344)344
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Wine / champagne
Vending machine
Hiking
Skiing
Karaoke
Table tennis
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Private beach
Desk
Fireplace
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Lake View
Green
Languages Spoken
English
Location
Full view
89Good for walkers
Grade: 89 out of 100
30Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
Contact
2384 Saranac Ave, Lake Placid, NY 12946-3377
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1,589Reviews29Q+A100Room tips
Reviews
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Popular mentions
This is our second time staying at High Peaks, first time in the lodge. The fireplace in the lobby was great to cozy up to with a cup of coffee after a walk through town. The room looked exactly like the pictures and for the most part was clean (there were crumbs on the floor by the couch). The staff were all very friendly and we paid a good price for the room. However, I assumed since we booked a signature room with a balcony that there would be some type of view. The balcony just looked out onto a roof. Overall it was a great value and we will be staying here again.
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Stayed in hotel during Nov 2020, very disappointed with the housekeeping service, they only entered the room to replace towel and empty trash, no cleaning what so ever and beds were not made. At the time of Covid I would think such a service is not acceptable at all especially the price is close to $200 a night. Facilities were also disappointing. The indoor swimming pool was very creepy hidden in the corner of the hotel and not well maintained at all. During our stay, I have also notice my phone was hacked which using the hotel WiFi. The Pictures on the internet is certainly misleading, think twice before you book this hotel.
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Response from Guest Services High Peaks Resort, Other at High Peaks Resort
Responded 2 weeks ago
Dear O348OYjackiel, Thank you for sharing feedback from your recent visit. Unfortunately, because of the COVID-19 pandemic, we have to limit the amount of time our housekeepers spend in guest rooms during a visit. I am very concerned by your report that your phone was hacked during your stay. If you could contact me at 518-523-4411 I would like to discuss the details of the event with our IT team. Warm Regards, Melissa Snow Director of Guest Services
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We spent 3 nights here several weeks ago we had an absolutely wonderful experience! The staff was super kind and helpful when we had to extend our stay for a night. Our room was on the 4th floor in the main resort, it was newly renovated and had an amazing view of Mirror Lake. Loved the multiple pools/hot tubs on the property, and we were even able to use the free kayaks on the beach. The location is excellent, you can walk right onto main street from the hotel. We did not feel unsafe at any point, I felt that the staff took appropriate COVID precautions. Definitely will stay here again.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Response from Guest Services High Peaks Resort, Other at High Peaks Resort
Responded 4 weeks ago
Dear charlottec497, Thank you so much for sharing your experience and kind words. We are thrilled you enjoyed your visit and appreciate your sharing such wonderful details about your stay. We hope you'll join us again soon! Warm Regards, Your Friends at High Peaks Resort
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Stayed at the High Peaks Resort for our family's special event in Lake Placid. This hotel was attractive and the rooms were large and appeared to be clean. Be aware that the walls are very thin and that we could hear every flush of the toilet from the rooms on either side of us. A young female Asian front desk staff member went above and beyond in her customer service. Other hotel staff members at the front desk and other areas however were rude. This greatly affected our overall feel of our stay, confidence in the cleanliness of this hotel, ability to dine in their Dancing Bears restaurant and apparently the experience of others. Upcharging our bill on departure , treating us with total disrespect and blaming the upcharge on a computer error while being condescending to guests is not acceptable. Our broken refrigerator, missing room items and concerns were not addressed. Apparently we were not the only disappointed guests as during our checkout, we were in line behind a gentleman who was on number 4 of his long list ofcomplaints that he was sharing with the front desk staff. We could not help but to notice their uncaring and rude demeanor to him as well. We left feeling concerned that this hotel is not what it seems; very pretty with no substance. There are many other hotel options in this area that would be a better value and would be appreciative and respectful of their guests. …
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Date of stay: September 2020
1 Helpful vote
Helpful
Response from Guest Services High Peaks Resort, Other at High Peaks Resort
Responded 4 weeks ago
Dear Eatright2014, Thank you for taking the time to share your experience. I am sorry to hear that it was less than perfect. I would like to discuss this with you personally. If you would have a moment to speak, I can be reached at 518-523-4411. Many thanks, Melissa Snow Director of Guest Services
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I want to personally thank Ryan for his excellent help last night. We were guests at the mirror Lake Inn here in town, however the staff in reservations were not truthful with me when I made my reservation for a Lakeside Room. After going back-and-forth with them I checked out early and was going to go home. And that was when I met Ryan. He was very helpful and explained that they would be more than happy to accommodate my wife and I. He even went so far to let me see the Room before I committed. I decided that I was going to check in here instead of going home. We really needed this break as my brother had passed away earlier this week and we are going to have the services a couple of days after we return. Bravo to this resort for understanding that there in the hospitality business and for having staff that cares. We really needed this break as my brother had passed away earlier this week and we are going to have the services a couple of days after we return. Bravo to this resort for understanding that there in the hospitality business and for having staff that cares. Bonus, The room here is nicer than what we had at the Inn and 1/2 the price.…
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Guest Services High Peaks Resort, Other at High Peaks Resort
Responded Sep 30, 2020
Dear LouisCr642, Thank you for taking the time to tell me about your stay. Reading your review reminded me of why we do what we do! I am sincerely grateful to have Ryan on my team. He truly knows how to make our guests feel at home and part of our family. I know he will be thrilled to read your review. We certainly hope you will visit us again soon! Best wishes to you and your family, Melissa Snow Director of Guest Services
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PRICE RANGE
$114 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
high peaks hotel lake placid, high peaks lake placid
LOCATION
United StatesNew YorkLake Placid
NUMBER OF ROOMS
133
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Claim Your Listing Frequently Asked Questions about High Peaks Resort
Which popular attractions are close to High Peaks Resort?
Nearby attractions include Mirror Lake (0.2 miles), Saratoga Olive Oil Company (0.08 miles), and The Adirondack Popcorn Co. (0.3 miles).
What are some of the property amenities at High Peaks Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at High Peaks Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at High Peaks Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to High Peaks Resort?
Conveniently located restaurants include The View Restaurant, Emma's Lake Placid Creamery, and Smoke Signals.
Are there opportunities to exercise at High Peaks Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is High Peaks Resort located near the city center?
Yes, it is 0.7 miles away from the center of Lake Placid.
Are pets allowed at High Peaks Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does High Peaks Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to High Peaks Resort?
Many travelers enjoy visiting John Brown Farm State Historic Site (2.2 miles).