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Tsilaosa Hotel and Spa

Hotels.com$135*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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275 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Bali
Reviewed August 3, 2015

It is a nice place, carefully decorated and furnished. Particular nice is the tea salon and the stylish and tasty afternoon coffee, as well as the nicely presented breakfast. What was less positive was the lack of warm shower water in the morning and the chaotic management of the bookings (we were told two days before our arrival that due...

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Helpful?
1Thank Balimaster
SUZANNE D, Propriétaire at Tsilaosa Hotel and Spa, responded to this review

Dear Sir, First of all, we thank you a lot for having rating us on TripAdvisor, it is always very important for us to know how our clients enjoyed their stay at our hotel. It is even better when you have something to advise us to revise ! We are deeply sorry for the problems you had to deal with...

Yallingup, Australia
Reviewed July 21, 2015 via mobile

We had a king sized bed in a room with a north facing balcony, hence awesome views. Large bathroom with corner bath, though just shower head attached. Importantly in July, heater in bedroom and heated towel rail. Also a coffee maker with ground coffee, and bar fridge. We had breakfast one morning and it was very good with eggs and...

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Helpful?
Thank F1veStar
SUZANNE D, Propriétaire at Tsilaosa Hotel and Spa, responded to this review

Dear Sir, We always do our best to satisfy our clients, and we are happy to see that you had a great time at our hotel ! Note that we are going to restore the hotel, and even add rooms at an upper floor, including 2 honeymoon suites. If you are interested in having our news, and special offers, you...

Solomon Islands
Reviewed May 25, 2015

We sadly only had one night in Cilaos but we're pleased to have spent it at this hotel. Our children particularly enjoyed the large bath! The walks in the surrounding hills were really beautiful even if the weather wasn't perfect.

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Thank EclecticGourmet
SUZANNE D, Responsable relations clients at Tsilaosa Hotel and Spa, responded to this review

Dear Madam, we're glad that you liked your stay with us. Best regards

Manchester, United Kingdom
Reviewed January 28, 2015

Beautiful hotel with lots of character. Lovely welcome with hot towels and fruit juice. Breakfast is fantastic, Fruit juice, fruit, choice of breads, cheese, meat, pastries - lovely. Room cleaned daily with clean towels etc. Excellent location for all the restaurants, shops, walks etc. Staff are very friendly and helpful. Parking for cars.

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Helpful?
Thank Marthatrudy
Lummen, Belgium
Reviewed January 19, 2015

Very nice welcoming with war towel and fruit juice. Rooms are lovely, although a bit outdated. Nice fresh breakfast. We tried to do the wine cave, but apperantly when the owner is away you just can't get in there, not even have a look or something, which wasvery disappointing. So don't go to Tsilaosa for the wine cave, although they...

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1Thank Kim G
Reviewed January 11, 2015 via mobile

This is a great place to stay in Cilaos, on the main street, with character, big and beautifully decorated rooms, large bathrooms, very helpful and friendly staff! We were greeted with fresh juice and warm towels - much appreciated after the rather tiresome driving up the "road of 400 turns". Parking is availble. Our stay was a real pleasure, we...

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1Thank Dessy C
Johannesburg, South Africa
Reviewed September 18, 2014

This is a quaint little hotel in the centre of Cilaos. While it doesn't have many features one would expect of a 4 star hotel (e.g. no pool/terrace or a substantial lounge or common area) it has a lovely charm that reminds one of being somewhere in the Alps. The rooms are decently sized and fairly nicely decorated. The bathrooms...

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1Thank Slav103
Sydney
Reviewed May 6, 2014

Although these days we often stay in four to five star hotels this one (although rated four stars) is more like three stars but tres charmant nonetheless. Lovely room with floorboards, shower attachment in bath was awkward but not unusual for Reunion. Beaut balcony with view to mountains. Breakfast is substantial and good quality- much better than the usual continental...

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Helpful?
1Thank lisavanessa
SUZANNE D, Directeur général at Tsilaosa Hotel and Spa, responded to this review

Thank you for sharing your experience.

Newcastle, Australia
Reviewed April 28, 2014

Such a fantastic experience, great value, friendly staff and lovely cakes! We only stayed one night but wish we had time to stay longer, the staff from the outset were genuine and friendly even though there was a bit of a language barrier. From the refreshment on arrival to the friendly chat on check out we had such a wonderful...

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Helpful?
1Thank Nickmoad
SUZANNE D, Directeur général at Tsilaosa Hotel and Spa, responded to this review

We are very pleased that you enjoyed your stay here, and sorry for the language barrier we're working on it. we're looking forward to welcome you again.

Auckland, New Zealand
Reviewed April 17, 2014

We arrived in Cilaos and were extremely happy that we picked this sweet little place. Our room was lovely and overlooked the mountains. The bed was comfortable, the shower great. Decent sized room with quite a bit of space, and decorated with taste. Breakfast was copious - tea, coffee, hot chocolate, savory breads, croissant, pain-Au-chocolat, homemade jams, eggs however you...

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Helpful?
1Thank SaminiR
SUZANNE D, Directeur général at Tsilaosa Hotel and Spa, responded to this review

Thank you for your message. We are very pleased that you enjoyed your stay in our hotel. We're looking forward to welcome you again. Best regards

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
You are welcomed to our 4 stars hotel Le Tsilaosa, to enjoy a peaceful and joyful time for a long vacation or for a weekend in the town center of Cilaos, heart of the magnificent "Cirque de Cilaos". Located in the town center, our hotel is a perfect mixed between modernity and comfort and Reunion's tradition... With a breathtaking mountain view of the cirque and the Piton des Neiges mountain, we offer to our costumers the possibility to rest peacefully in your rooms with a "balneo" bathtub (available in all our rooms) or in our Salon de Thé, where you can taste our delicious homemade cakes and our teas from all around the world! At our hotel, we welcome you in French, English and German. Looking forward to see you, All members of Le Tsilaosa 4* Hotel staff. ... more   less 

Additional Information about Tsilaosa Hotel and Spa

Address: 21 Rue du Pere Boiteau, Cilaos 97413, Reunion Island
Location: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Price Range: $122 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tsilaosa Hotel and Spa 4*
Number of rooms: 15
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Also Known As:
Tsilaosa Hotel And Spa Reunion Island/Cilaos
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Questions & Answers

Here's what travelers have asked, with answers from Tsilaosa Hotel and Spa staff and other travelers.
3 questions
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Questions? Get answers from Tsilaosa Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This is not in Africa. Renuion Island belongs to France. It is not categorized correctly. It is in the Indian Ocean.”
  • View from balcony looking into room.
  • Little balcony, beautiful view.
H_and_Lucy, Mar 15, 2017 | Read review
“Back room away from Main Street”
terrymV8501HV, Oct 22, 2016 | Read review
“Upstairs you have a view to sunset and sunrise!”
netsrot13, Sep 22, 2015 | Read review
“Ground floor rooms seem to be away from the dinind area noise.”
Slav103, Sep 18, 2014 | Read review
“ask for a room not facing the street and with a mountain view”
lisavanessa, May 6, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$135* /night
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Prices are for 1 room, 2 adults
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