COCOTIERS HOTEL - RODRIGUES $107 ($̶2̶2̶3̶) - Updated 2019 Prices & Reviews - Rodrigues Island, Mauritius

Amazing customer service

I actually haven't stayed here but through the wonder of Facebook and email,Garry and Sténie organised a voucher for my friends who were arriving on the island during a round the world sailing trip. It meant so much to me to be able to treat my friends so a huge thank you to you all . My friends reported a wonderful cocktail and seafood gratin. Thank you again…

Date of stay: September 2019Trip type: Traveled with friends

Excellent stay

I stayed at the Cocotiers Hotel during Expedition Africa Rodrigues 2019 adventure race. We had a very enjoyable stay. Great location, friendly staff and comfortable accommodation. I enjoyed the omelettes and crepes at breakfast.

Date of stay: September 2019

Value

Location

Service

Room Tip: Most rooms face the ocean. If you want 4g mobile/cell signal, choose an upper floor room.

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Good for 1 night

Hotel situated on a main road but reception is down about 10 to 15 steps.We are over 65 yrs we had to carry our luggage down.Very cold welcome.After check in we went to our room luggage never came ,so we had to go back to reception for our luggage.Room was spacious but not cleaned properly.Shower was dirty with dark spots in corners.Breakfast basic. No WiFi in rooms only at reception restaurant n bar.Hotel need continuous maintenance n cleaning…

Date of stay: April 2019Trip type: Traveled as a couple

Dear Mr. Khunchun, thank you for your review and we take good note of your comments. Please note that we do have staff at the front office who happily carried the luggage of our clients from the parking to the reception and from the reception to their rooms. At the time you arrived, there were many other arrivals and that is why our staff were busy, but should you have requested the same, they would have carried your luggage as well. We also take our clients to their room and the luggage follows (usually within a short delay). However, given the number of arrivals at the same time, this was delayed longer but you then came to take the luggage by yourself. Maybe we should have informed you that the luggage would have been brought to you in some time. Our apologies for this. Regarding the room cleanliness, please note that all our rooms are checked before being given to a guest. In case of anything, you are most welcome to inform our staff or the resident manager who will do the necessarily. But we have not been informed of any complaint regarding this issue. We will take good note of this and do needful to get this checked as well. The breakfast is a buffet breakfast with pastries, pancakes, omelettes, bread, jam, cheese, coffee, tea, fruits, yogurt, cereal etc. We are sad that you found the breakfast a basic one. Regarding WiFi, as you are aware, the connection in Rodrigues Island is still under development. We have nowhere mentioned that WiFi is available in our rooms. WiFi is available only at the reception, bar and restaurant and we are eagerly waiting for the full fledged launch of the fibre optic to be able to provide WiFi in the rooms as well. We thank you for taking the time to review our property and appreciate your comments, which will help us to enhance our product and service to our customers. We look forward to having you among us once again, Best Regards, The Management

WOW!!!

Had a really nice time with my friends.The hotel is situated in a good location,rooms are clean,comfortable with seaview.Food also very tasty!We had great holidays thanks to,Claudette and Stenie,Marie Therese,Belinda and Edouard.We will be back soon

Date of stay: June 2019Trip type: Traveled with friends

Hello Dilen and thank you for taking the time to review our hotel. We are happy that you had a great stay at our hotel and we will definitely convey your message our colleagues. We hope to welcome you soon again. Best Regards, The Management

A beautiful, peaceful ten days

We treated ourselves to a 10-day stay in a suite in this marvellous hotel by the sea, and we were delighted. The hotel lived up to our expectations and we made the most of the lovely pool and garden, our nice big suite and large terrace that overlooked the sea & garden. One very important point was the quality of the food, as the price included breakfast & dinner and once again we were not disappointed. Chef Thierry is a real chef, with a passion for his job and is surrounded by a quality team who produced a delicious, varied and fantastic buffet dinner every day (every evening has a different theme), with soup, four starters, four main dishes and four desserts and everything was outstanding and fresh, and included fish & meat but also loads of fresh vegetables and pulses and local specialities; we ate everything and enjoyed every morsel sitting at our nice little table under the trees, breakfasts were good also with a good choice. The staff in the hotel, be it the two very dedicated managers (Garry & Michèle), the waiters who were really great, at the reception desk, the cleaning ladies, the gardners: all were so sweet and friendly it was a real pleasure to stay here. And one last thing, the location was perfect, 15 minutes walk along the seafront to Port Mathurin and the bus station, where you could go anywhere on the island on one of the great buses and next to a quiet beach where swimming is not the best but the peace & quiet and general restful atmosphere more than made up for it.…

Date of stay: November 2018

Value

Cleanliness

Service

Trip type: Traveled as a couple

Room Tip: we were on the ground floor, but like anywhere on the top floor you don't hear your...

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Cocotiers Hotel - Rodrigues, Rodrigues Island, Mauritius

Cocotiers Hotel - Rodrigues

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