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Hampton Inn Jericho - Westbury

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120 Jericho Turnpike, Jericho, NY 11753
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1 room 1 adult
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Hampton Inn Jericho - Westbury
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308 Reviews from our TripAdvisor Community

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Jerusalem, Israel
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was an average Hampton Inn experience but in my room the TV didn't work and there was no coffee maker. As I was packing up to check out, I noticed a personalized welcome letter from the general manager of the hotel inviting me to contact him if I had any problems so the last thing I did before... More 

Helpful?
1 Thank warrenma
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Mr. Marland, Again Thank You for all the feedback as I have spoken with my staff on your experience and we will learn from this matter and become more attentive in this situation. We hope you do give us another opportunity to serve your hospitality needs next time in the Long island area! Warm regards, Gerry Dalmanieras General Manager More 

Astoria, New York
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

We stayed at the hotel New Years Eve. The room was very nice and comfy however we did not realize until 6 AM that we could hear all the preparations for breakfast service in our room. Room 101. The water running and clanging of pots was terrible. Who could sleep with the noise. It was exhausting. Something else I want... More 

Helpful?
Thank Alexis C
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Alexis, Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you found the room pleasant and comfortable! However, I want to extend my apologies for your experience with the noise levels that were made while breakfast was being set up. I will review our guest protocol with the staff... More 

New York City, New York
1 review
5 of 5 stars Reviewed December 31, 2015

My family and I stayed here for 3 days during Christmas holidays and the place was amazing; the room, the breakfast, all services and accommodations were just flawless. Only bad thing I can recall is I couldn't stay any longer. Whenever you step by Jericho in Long Island you should definetely choose Hampton Inn as it will be a great... More 

Helpful?
Thank jorgevargasch
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Jorge, Happy New Year! I was very happy to read your fantastic review about your recent stay with us during the holidays. We know there are many hotels in the area, so we are honored you chose our property as the place to stay with your family. It was nice to know that the only bad thing about your... More 

Eastpointe, MI, United States
1 review
5 of 5 stars Reviewed December 20, 2015

I booked my stay as part of a block of rooms. The group code had already expired, but they honored the room rate anyways. The room was extremely comfortable and free breakfast is always a bonus. Fresh coffee always available in the lobby and the free wifi was decently fast. I was very pleased with my stay

Review collected in partnership with Hampton

Helpful?
Thank Jennifer R
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Jennifer, Thank you for taking time out of your day to write a review about your recent stay. I am happy it was a good and comfortable one! When it comes to groups, the staff always aims to please and does their part in making sure everything goes nice and smoothly. This starts from the moment we make your... More 

Boston, Massachusetts
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 15, 2015

Have now stayed here twice when traveling for business on Long Island. I can't sat enough about the staff. At the front desk, Wendolyn very professional always cheerful and a definite asset to the property. The rooms are always clean and well appointed for a quick overnight stay.

Helpful?
Thank AJM_oldschool
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Hello, I would like to thank you for choosing our hotel during your business travels! With so many properties on the Island, your loyalty means a great deal to us. I was happy to read that you were satisfied with the cleanliness of the rooms, as well as your positive acknowledgment of one of our front desk team members. I... More 

Jerricho, United States
1 review
5 of 5 stars Reviewed December 14, 2015

I have stayed here many times for business. Easy to get to right off 495 on route 25. The rooms have always been clean and the staff is always very friendly. The hotel has coffee in the lobby 24 hours a day which is nice and better than the room coffee. Close to places to eat and shop.

Review collected in partnership with Hampton

Helpful?
Thank Kurt M
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Kurt, Thank you for taking the time to write a review about our property. We appreciate you sharing feedback about your experience with us! Sounds like we've met your expectations with staff and cleanliness, something which as a team makes us very happy. We are also glad to hear that the hotel's location is convenient for your travels. Thank... More 

Gansevoort Ny
2 reviews
2 of 5 stars Reviewed December 11, 2015

We were terribly disappointed in this hotel - can't find anything to say was good about the housekeeping and mattress which was worn out! There was no soap in the bathroom and it appeared as if no one had been in it for some time as it was a Handicap room - why we were given that room I can't... More 

Review collected in partnership with Hampton

Helpful?
Thank Richard S
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and... More 

LI
Level Contributor
384 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed December 1, 2015

We were a large family and were delighted with our whole experience. The front desk staff was friendly, helpful and more than accommodating.From the moment you enter you feel welcome. Our rooms were perfect, with the double being the largest we have ever had. It had two doubles, a sleep sofa and room for a cot too. It also had... More 

Helpful?
Thank daylilly50
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Hello, Thanks for your fantastic feedback! It is such a pleasure to see guests praise our hotel on a review. Here at the Hampton Inn Jericho, our number one goal is to make you and your family feel like you are at home. From the Front Desk, to Housekeeping, to maintenance, the staff works very hard to provide top notch... More 

Longmeadow, Massachusetts, United States
1 review
5 of 5 stars Reviewed November 22, 2015

We needed to be in the Westbury area and found a decent room rate. Very pleasantly surprised upon our arrival. Service was pleasant and prompt. Hotel was spotless. Room (handicapped accessible) was large and clean...especially the bathroom! Complimentary breakfast was fabulous!

Review collected in partnership with Hampton

Helpful?
Thank Laurie S
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Laurie, I am very glad to see that you were pleasantly surprised while staying with us at the Hampton Inn Jericho - where we love to spread Hamptonality to all guests! Thank you for your wonderful comments regarding the condition and cleanliness of the room, as well as the service you received. We hope to see you again next... More 

Amherst, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 14, 2015

A very wonderful stay. Staff was very accommodating and attentive to my every need...as in getting a taxi when needed and suggesting restaurants within walking distance. Reception area was very clean and well appointed. Rooms were spacious, clean and very comfortable. Mattresses were so comfortable as well as the bedding. What a wonderful stay and I definitely would stay here... More 

Review collected in partnership with Hampton

Helpful?
Thank Elizabeth Z
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review

Dear Elizabeth, Thank you for taking the time to provide such wonderful feedback. We always appreciate guests taking time out of their day to comment on their recent stay! I was very glad to see that you had an overall great experience. Here at the Hampton Inn Jericho we always strive to provide our guests with top notch service by... More 

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