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This hotel has a below standard condition and service for hilton. Its room is old but spacious while its service is slow as we had to wait for long for the check in. Breakfast is subpar with limited choice and poor taste.More
Response from MarkIrgang, General Manager at Hilton New York JFKResponded April 27, 2017
Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel.
Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually...More
The hotel was clean and convenient. The hotel restaurant was adequate. The hummus appetizer was really good but the Caesar Salad was bland and boring. The room was clean and the bed was comfortable. For one night you couldn't ask for more.
You will love this hotel from breakfast in the morning with Shube, to lunch and dinner with Allison, Brian, and Dana. The food is great too.
If you ever need a conference room ask for Connie or Desiree.
We booked this hotel for their park and fly rate for our upcoming flight from JFK. The gentleman at the front desk was very helpful when parking for our flight (our overnight stay at the hotel was at the end of our trip-- something that...More
3 night stay during a business trip brought me to the Hilton JFK. Easy check in, upgraded to concierge level quickly with my Honors Diamond Status. Room faced the north which is preferable for reduced airport and highway noise. Room was spacious for a NYC...More
$184 - $328 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in Jamaica
Non-Smoking Rooms ,
Number of rooms
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Response from KohalaGal | Reviewed this property |
As mentioned the lounge offerings are pretty minimal but the manager on duty when we stayed there a couple of weeks ago was very generous with the wine and very good about keeping what offerings they did have topped up... More
As mentioned the lounge offerings are pretty minimal but the manager on duty when we stayed there a couple of weeks ago was very generous with the wine and very good about keeping what offerings they did have topped up. There's not a whole lot of choice in that area, so it is pretty much either the restaurant on property or the lounge if you want anything to eat and drink.
suggest calling hotel direct, not 800 res number. worked for us in Sept after early 0530 arrival on overnight from Honolulu. concierge level room was waiting for us after we negotiated the airport tram system and hotel... More
suggest calling hotel direct, not 800 res number. worked for us in Sept after early 0530 arrival on overnight from Honolulu. concierge level room was waiting for us after we negotiated the airport tram system and hotel pick-up at Federal Circle. ate breakfast, napped and were ready for late afternoon show time back at JFK for second red-eye to Europe. hotel gave us a couple of hours of late check out because hotel had space available. PS hotel shuttle service direct to terminal works great outbound; not so convenient inbound because passengers need to take the airport tram first (taxi service available but line was long).