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Hilton New York JFK

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Hilton New York JFK
Hilton New York JFK
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1,508 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Bogota, Colombia
Reviewed 2 days ago NEWvia mobile

I had to stay there for a week on a business trip. All the facilities are ok, the shuttle to the airport is a big plus.. every 30 minutes which is perfect. They also helped me getting to the cargo area where I had to for work. The room I stayed was ok but the heating was very noisy. I...

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Helpful?
Thank JotaR83
Poughkeepsie, United States
Reviewed 3 days ago NEW

Shuttle to JFK runs every 1/2 hour; we chose stay and park so we could keep our car there instead of the airport, super convenient! Beds were very comfortable, room was super clean, would definitely stay and park again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank linf45
Reviewed 4 days ago NEWvia mobile

The hotel is big, well appointed (ok restaurant, gift shop and coffee shop) with good facilities and good sized rooms. The iPhone door key was a nice touch. It was easy to check in and out and was just a 10 min drive to and from JFK. This is a good airport hotel. You wouldn't stay here unless you were...

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Thank Pete D
Reviewed 4 days ago NEW

I needed a nice hotel for a layover from flights. It was easy to take the airport free shuttle to the hotel. It is not walking distance to any restaurants,but we were fine to stay and eat at the hotel. The rooms were good and the beds were so comfy!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lisa R
Murrells Inlet, United States
Reviewed 1 week ago

We left Russia in a snow storm and arrived in New York in a blizzard. Out plane was delayed for 4 hours and all flights out of JFK were cancelled. We needed a place to stay and rest and relax. We found it. The taxi driver was even concerned about the roads, but the staff was so friendly and kind....

Review collected in partnership with Hilton Hotels & Resorts
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Thank Virginia S
London, United Kingdom
Reviewed 1 week ago

We were meant to be just changing planes at JFK, but due to flight delays ended up having to stay the night. We booked the Hilton last minute, and we get an excellent night's sleep. The room was quiet and comfortable, and the shuttle bus was easy. Perfectly fine for a long layover between flights.

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Thank Matthew C
Reviewed 1 week ago

Hotel got personal emailil about this issue. Hopefully they will read it. The issue was on an upgrade for Diamond Elite members that was not offered, but offered to someone with less status in the system and given the suite when that stayed only a few hours while the upgraded member (us) would be staying and appreciating it for several...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 635stanleys
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

635Stanleys, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your disappointing experience with our...

Tampa, Florida
Reviewed 1 week ago

Polite and extremely helpful staff, especially in the restaurant. Room was clean and the food was excellent (barbecued shrimp and bismati rice) I will definitely stay there whenever I'm in NY. Thanks for a memorable stay

Review collected in partnership with Hilton Hotels & Resorts
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Thank jacintat2017
Los Angeles, California
Reviewed 1 week ago

Hotel is in a handy location to JFK airport. Rooms are modern and clean Staff are very helpful. The shuttle Bus from JFK is on demand so you have to call and it is different from the Hilton Garden shuttle so ask the driver and be specific. I jumped on the wrong bus even though the driver said yes when...

Review collected in partnership with Hilton Hotels & Resorts
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Thank benjamina194
Hilton Head, South Carolina
Reviewed 1 week ago

On our last night with our grandchildren (in NYC), we thought we'd stay at the airport hotel for an early departure. We treated our daughter and grandchildren to a suite in the hotel and an afternoon of winter swimming as a big surprise. The big surprise is that the indoor pool is closed from Nov to March or April. I...

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1Thank Betsy P
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

Betsy, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your disappointing experience with our...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Location: United States > New York > Queens > Jamaica
Price Range: $156 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travelers have asked, with answers from Hilton New York JFK staff and other travelers.
32 questions
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Questions? Get answers from Hilton New York JFK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View of the city is much better and be sure to ask about a tour of Manhattan.”
  • Woke-up to a snow covered landscape. A magnificent view!
 of 5 bubbles debik414, 4 weeks ago | Read review
“Avoid SERVICE elevator which is hidden behind door marked housekeeping.”
 of 5 bubbles DCL32951, Dec 14, 2016 | Read review
“No great views here so not sure it matters where you stay...Executive Level is 11 and 12.”
 of 5 bubbles kaisurf, Nov 22, 2016 | Read review
“Great if you're flying out of JFK! Great shuttle service to the airport.”
 of 5 bubbles RolandoGomezPhotog, Nov 22, 2016 | Read review
“Best to get the Executive Floor”
 of 5 bubbles StewartS270, Nov 5, 2016 | Read review
5 of 5
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