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All reviewsfront deskjfk airportsmall restaurantfederal circlerestaurant staffthe entire staffnew yorkevery half hourwould definitely stay here againpark and flyshuttle servicenext morningan early morning flightair trainfree shuttleshort staystayed one night
The hotel was clean and the rooms were very nice. Staff was very helpful. we had a Great stay. The only past we did not like is that there isn't any restaurants or food places near by and the hotel breakfast lunch and dinner is...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Rhenu S
Response from Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK AirportResponded July 12, 2016
Dear Rhenu S,
Thank you for taking a moment to share your experience at the Hilton Garden Inn JFK. Our team here thrives on making sure our guest are extremely satisfied. We hope you will be booking with us again in the near future.
We waited 2 1/2 hrs to get checked in! Finally got in at 5 pm!
Check in was too long! We arrived at 2.30 pm & was told check in wasn't until 3 pm! After traveling from Tele Viv-12 hrs, changing gates at the airport...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank robertpP4032RK
Response from Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK AirportResponded July 12, 2016
Dear robertpP4032RK,
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our...More
After reading the reviews, we decided to stay here for the night. We did the Park And Fly Package where we paid for the hotel and 7 day parking. But, we needed to leave our car for 2 more nights. Sade, the manager, gave us...More
Thank hypermom
Response from Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK AirportResponded July 12, 2016
Dear hypermom,
Thank you so much for taking the time out of your day to write a review about our hotel. Here at the Hilton Garden Inn- JFK we thrive off of making sure our guest are extremely satisfied. We are so happy to that...More
The staff is really helpful. The hotel has buffet breakfast (paid) and free airport shuttle. The room has a fridge and a microwave. However, the room need some upgrade. It's around 10 minutes from JFK airport.More
Thank Tony C
Response from Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK AirportResponded July 6, 2016
Dear Tony C,
Thank you for taking the time out of your schedule to write your review here on Trip Advisor. I apologize that your experience was anything less than satisfying. We will take your comments under consideration as we continually work to improve our...More
Friendly, welcoming staff to a clean, comfortable hotel, located close to airport with an airport shuttle running every half an hour 24/7. Even though this hotel was close to hotel, you could not hear the planes taking off or landing. Had a restful sleep.More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Joseph D
Response from Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK AirportResponded July 4, 2016
Dear Joseph D,
Thank you for sharing your experience at our hotel. We here at the Hilton Garden Inn thrive to make sure our guest extremely satisfied and we are so delighted to hear that our mission was accomplished. We look forward to seeing you...More
Response from Anjanie N | Property representative |
Dear YUXING H,
Our shuttle service operates 24 hours and picks up from Federal Circle Station. From your terminal, please take the AirTrain to Federal Circle Station. Upon arrival, please contact the hotel requesting the... More
Dear YUXING H,
Our shuttle service operates 24 hours and picks up from Federal Circle Station. From your terminal, please take the AirTrain to Federal Circle Station. Upon arrival, please contact the hotel requesting the shuttle service at (718) 322-4448.
We look forward to your arrival.
Response from Anjanie N | Property representative |
We offer Park & Fly packages which are based upon allotment availability and range from overnight parking to 14 day packages. On-property parking without the package is $30 plus tax, per night and is non-guaranteed and based... More
We offer Park & Fly packages which are based upon allotment availability and range from overnight parking to 14 day packages. On-property parking without the package is $30 plus tax, per night and is non-guaranteed and based upon availability. There is also non-metered parking around the perimeter of the hotel.