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Hilton Garden Inn Queens / JFK Airport

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Hilton Garden Inn Queens \/ JFK Airport
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1,054 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Queens / JFK Airport
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Showing 988: English reviews
Southold, New York
Reviewed December 28, 2015

This Hilton Garden Inn is a great choice for JFK on a Stay, Park and Fly Program. Even though we left on Christmas Day, the hotel had a full staff and amenities. Rooms are clean, restaurant and bar on site. Shuttle service every 1/2 hour for JFK and secure parking. Junior greeted us at the door and everyone made sure...

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Helpful?
Thank chris m
Management response:

Dear chris m, Thank you for sharing your experience on trip advisor. We are committed to providing our guests with exceptional customer service and Junior exemplifies this. Thank you for staying with us and we look forward to welcoming you back in the near future.

Atlanta, Georgia, United States
Reviewed December 28, 2015

Flew in from Iceland and spent the night here before returning to Atlanta. We were exhausted, so we took food up to the room from the restaurant. The people working here are very nice, but the room itself was awful. The bed was missing a leg and would tilt up 18" when you sat on it. I can't understand how...

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2Thank Christina W
Dontavius R, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Christina W, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for the condition of your guest room. We will take your comments under consideration as we continually work to improve our guest experience. I'm glad I was able to help after...

northern California
Reviewed December 27, 2015

I've found Hilton Garden Inn to be a reliable brand so I chose this one when I needed to stay overnight at JFK. It was a bit scaled down from other Hilton Garden Inns—smaller lobby and restaurant, no swimming pool or hot tub—but still it didn't disappoint. The whole property is fresh and upscale looking. The room and bath were...

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Helpful?
Thank HotelDog7
Management response:

Dear HotelDog7, Thank you for staying at the Hilton Garden Inn and your loyalty to the Hilton brand. I am glad you were able to experience our exceptional customer service by our wonderful staff. I will also share your comments with Kimberly. Thank you again for staying with us and have a wonderful day.

Las Cruces, New Mexico
Reviewed December 23, 2015

We came in late from an overseas flight. The hotel shuttle was easy to find and right there to meet us. We used the shuttle the next day to go back to JFK and catch the subway to Manhattan. It was easy. The bed wasn't terribly comfortable but the room was very neat, clean an quiet. The hotel staff, overall,...

Review collected in partnership with Hilton Garden Inn
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Thank KayCee59_8
Management response:

Dear KayCee59_8, I am so glad you were satisfied with your stay with us. We are committed to providing our guest with great customer service. Hopping on the subway is a great way to visit Manhattan. It is a great experience. Thank you for staying with us and we hope you will visit us again in the near future.

Quincy, Massachusetts
Reviewed December 18, 2015 via mobile

Clean room. Bed was comfortable. Bar was closed at 2 so we walked over to the Sheraton for drinks and food. I would do that again. Everyone at this hotel was nice and courtesy. Nothing near by so just use for a overnight flight.free shuttle to airport or train system was a great option. I would stay again at this...

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Thank Breaking1
Management response:

Dear Breaking1, Thank you for your recent stay at our hotel and I appreciate you taking the time to write about your experience. Our friendly staff delivers great customer service. Our 24 hours complimentary shuttle service is very convenient for our guests. I am looking forward to welcoming you back in the near future.

Ansonia, Connecticut
Reviewed December 16, 2015

Exceptional service all around with particular kudos for our receptionist, Sada. The relatively small, open dining area offers a small but varied menu & above average quality. The place to stay overnight prior to your flight.

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Thank Fred Q
Management response:

Dear Fred Q, Thank you for sharing your review on trip advisor. I will definitely let Sade know about her great customer service. I would like to thank you for staying with us and hope you will book with us again.

Spokane
Reviewed December 14, 2015

The rooms were comfortable, quiet and clean. The restaurant was good and the staff were very attentive. The 24 hour airport shuttle runs every 30 minutes on the hour and half hour. I definitely recommend this to those that want to be in close proximity to JFK airport.

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Helpful?
Thank Carol W
Management response:

Dear Carol W, I appreciate you taking the time to share your thoughts on trip advisor. Our staff is committed to deliver great customer service. Thank you for staying with us and making us the hotel of your choice.

West Columbia, Texas
Reviewed December 9, 2015

We stayed at this hotel the night before an international flight. We arrived from a domestic USA flight. No fault of Hilton, but the hotel bus must pick up passengers at Federal Circle. That means you will need to take the airport train for a 15 minute ride. The hard part for us with two bags and walking difficulties was...

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Thank LeitaLuetta
Mooresville, NC, United States
Reviewed December 7, 2015

We flew in and out of Kennedy for a family funeral and thoroughly enjoyed our one night stay here. Service and friendliness of staff was top notch and food (dinner & breakfast) enjoyable if a bit pricey for breakfast.

Review collected in partnership with Hilton Garden Inn
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Thank William M
Hazleton, Pennsylvania
Reviewed December 4, 2015

This is a very nice hotel. It is extremely convenient when you have an early morning flight. We requested a crib and it was brought to us immediately- the staff is great. We enjoyed staying here and will do so again.

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Helpful?
Thank jumpmanmj
Dontavius R, Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear jumpmanmjavier Z: Thank you for taking a moment to share your experience. I am happy to our convenience factor is still number 1. Its always a plus to be the closet hotel to JFK. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely,

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 

Additional Information about Hilton Garden Inn Queens / JFK Airport

Address: 14818 134th St, Jamaica, NY 11430-1507
Location: United States > New York > Queens > Jamaica
Price Range: $176 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hotel Style:
#2 Business Hotel in Jamaica
#2 Green Hotel in Jamaica
#4 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Queens / JFK Airport staff and other travelers.
34 questions
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Questions? Get answers from Hilton Garden Inn Queens / JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from ice machine and elevators”
656GiuseppeS, 2 days ago | Read review
“very close to JFK”
339lyoung, 6 days ago | Read review
“Ground floor rooms have the greatest noise levels due to the reception area and nearby parking.”
Catherine2200, 1 week ago | Read review
“Nothing impressed me about the room! It's a small BOX!!”
800shaheenh, 2 weeks ago | Read review
“Free WiFi if you are Hilton Honors members”
mimzola, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question